SQMS Manual for Suppliers
SQMS Version 4.6 – June 2015
5. Series test report
Hotline:
+49(0)711-17-95120
[email protected]
Contents
5
5.1
5.2
5.3
5.4
Series test report
Process overview
Opening the STR
5.1.1 Calling up the STR in the ToDo List
5.1.2 Opening the STR
Checking STR Data
5.2.1 Selecting the Version
5.2.2 Analysis of Scrap/Shipping Combination
5.2.3 Checking the Quantity of Defective Parts
5.2.4 Viewing the Test Report Text
Accepting or Rejecting the STR
5.3.1 Accepting or Rejecting a STR Position
5.3.2 Adding Attachments
5.3.3 Deleting Attachments or Saving the STR
5.3.4 STR - "Accept All"
5.3.5 Reporting to Daimler AG
5.3.6 Printing an STR
Searching for an STR
Contact
SQMS manual for suppliers – Test Report / Series
3
5
5
6
7
7
8
9
10
11
11
14
15
16
18
19
20
22
SQMS Version 4.6 (June 2015) – Hotline +49(0)711-17-95120
2
5 Series test report
I
Process overview
5 Series test report (STR)
5.1 Opening
5.1.1 Opening an STR in the ToDo list
5.1.2 Opening a series test report
5.3 Accepting / rejecting
5.2 Verifying data
5.2.1 Selecting the version
5.2.2 Analysing the scrap / shipping
combination
5.2.3 Checking the quantity of queried
parts
5.2.4 Viewing the test report text
5.3.1
5.3.2
5.3.3
5.3.4
5.3.5
5.3.6
Accepting / rejecting an STR item
Adding attachments
Deleting attachments / saving STRs
STR “Accept all” function
Reporting back to Daimler AG
Printing an STR
4.4 STR search
SQMS manual for suppliers – Test Report / Series
SQMS Version 4.6 (June 2015) – Hotline +49(0)711-17-95120
3
5 Series test report
Process overview
Assembly
I
Logging of ticket and
parts transport
Feedback
 Efficient and uniform complaints processing with a standardized
workflow.
 Suppliers are rapidly informed of quality complaints at Daimler
AG.
optional
8D online
Creation of
complaint
 Rapid fault remedy process together with Daimler AG.
Feedback
Feedback
QM
Examination of part
Creation of series
test report and
parts shipping
 Gapless and transparent documentation of complaints
procedures.
 Bundling of "identical" complaints procedures.
 Improved re-tracing of parts with ID included on parts.
Supplier
 Compliance with TS 16949 requirements.
Measures
(D1-D8)
Analysis
(part)
SQMS manual for suppliers – Test Report / Series
SQMS Version 4.6 (June 2015) – Hotline +49(0)711-17-95120
4
5 Series test report
5.1.1
Opening an STR in the ToDo list
5.1 Opening
5.2 Checking
data
5.3
Accepting /
rejecting
5.4 STR search
1
1
In the “ToDo” list folder, click the “Series test
report” link.
H If the “ToDo” list folder contains at least one
unprocessed series test report, the link is in
yellow text.
A series test report is placed in the “ToDo” list
of the employee who is assigned to the part
number according to the supplier quality
index (LQI).
SQMS manual for suppliers – Test Report / Series
SQMS Version 4.6 (June 2015) – Hotline +49(0)711-17-95120
5
5 Series test report
5.1.2
Opening a series test report
5.1 Opening
5.2 Checking
data
5.3
Accepting /
rejecting
5.4 STR search
1 Click the
to open the series test report.
1
H Before you have opened a series test report
for the first time, the system shows it in red
text in the list.
If you miss the report deadline, this will be
taken into account in the supplier evaluation.
If you miss the second report deadline too,
the series test report will be considered as
accepted by Daimler AG.
Important: The series test report can only be
processed in “Approved by Daimler” status.
SQMS manual for suppliers – Test Report / Series
SQMS Version 4.6 (June 2015) – Hotline +49(0)711-17-95120
6
5 Series test report
5.2.1
Selecting the version
5.1 Opening
5.2 Checking
data
5.3
Accepting /
rejecting
5.4 STR search
1
If you want to view an older version of the
series test report, select it from the dropdown list.
1
H In the “Version” selection field you can see
how many series test reports are stored and
whether the process has already been
reported back to Daimler AG.
Each version can be based on different data
(quantity, sampling result).
H
SQMS manual for suppliers – Test Report / Series
If “Yes” is stated for shipping, defective parts
are sent to the supplier address stated in the
header. Notify your incoming goods
department that Daimler AG will be sending
the parts.
SQMS Version 4.6 (June 2015) – Hotline +49(0)711-17-95120
7
5 Series test report
5.2.2
Analysing the scrap / shipping combination
5.1 Opening
5.2 Checking
data
5.3
Accepting /
rejecting
5.4 STR search
H If the causer is stated as “Daimler”
(customer), you can accept this item with no
disadvantages. The STR only serves as
notification that the parts will be returned to
you.
If the causer is stated as “SPL” (supplier), the
costs of the STR are charged to you. The
invoice has PS number which you can use to
view the associates process in SQMS.
H
If the combination “Scrap=no” and
“Shipping=yes” is listed, the part costs are
charged to you if no repurchase value was
agreed.
If the combination is “Scrap=no” and
“Shipping=no”, you are charged the costs of
processing the complaint (e.g. rework for
assembly, QM costs), but not the part costs.
For all other scrap / shipping combinations,
the part costs are charged to you.
SQMS manual for suppliers – Test Report / Series
SQMS Version 4.6 (June 2015) – Hotline +49(0)711-17-95120
8
5 Series test report
5.2.3
Checking the quantity of queried parts
5.1 Opening
5.2 Checking
data
5.3
Accepting /
rejecting
5.4 STR search
H If the quantity of queried parts stated in the
STR is incorrect, you can reject the STR with
a note to that effect. You cannot change the
stated quantity. After the rejection, you will
receive a new version of the STR with the
correct quantity.
If a complaint was created for the series test
report, it is shown in the overview of items (in
this case the complaint number begins with
“PR-…”).
H
SQMS manual for suppliers – Test Report / Series
To view the complaint, copy the number to
the “Quick search” field in the navigation bar.
The diagnosis text is in the pop-up window
“Individual item per ticket”.
SQMS Version 4.6 (June 2015) – Hotline +49(0)711-17-95120
9
5 Series test report
5.2.4
Viewing the test report text
5.1 Opening
5.2 Checking
data
5.3
Accepting /
rejecting
5.4 STR search
1
1
H
Go to the “Test report text” tab to see further
details of the selected version, especially
processing instructions from Daimler AG and
specific information on the required date for
reporting back.
H The “Logfile” tab can only be viewed by
Daimler AG employees.
SQMS manual for suppliers – Test Report / Series
SQMS Version 4.6 (June 2015) – Hotline +49(0)711-17-95120
10
5 Series test report
5.3.1
Accepting or rejecting an STR item (1 of 3)
5.1 Opening
5.2 Checking
data
5.3
Accepting /
rejecting
5.4 STR search
1
To view, accept or reject the test result for an
item number, click the “Tool” icon.
H If you want to accept all test report results, go
to the “Test report items” tab and click
“Accept all” in the menu bar, then go to
section 4.3.4.
1
H
SQMS manual for suppliers – Test Report / Series
SQMS Version 4.6 (June 2015) – Hotline +49(0)711-17-95120
11
5 Series test report
5.3.1
Accepting or rejecting an STR item (2 of 3)
5.1 Opening
5.2 Checking
data
5.3
Accepting /
rejecting
5.4 STR search
1
H
Open the drop-down menu and select “Yes”
or “No” to decide whether or not to accept
the (individual) test result for the part
number.
H
H The series test report contains information on
1
the defect class for each part number:
FC = 0  not ppm-relevant
FC = L  logistical fault, ppm-relevant
FC = 1  ppm-relevant
FC = 2  ppm-relevant (additional fault
in the assembly process, only
relevant for Sindelfingen).
H You can open the complaint to this STR by
clicking on the loup.
SQMS manual for suppliers – Test Report / Series
SQMS Version 4.6 (June 2015) – Hotline +49(0)711-17-95120
12
5 Series test report
5.3.1
Accepting or rejecting an STR item (3 of 3)
5.1 Opening
5.2 Checking
data
5.3
Accepting /
rejecting
5.4 STR search
1
Enter a statement on your decision.
2 Save the process.
3 Click “Add” if you want to add documents in
support of your decision (see 1.3.8.4).
1
4 By clicking “Apply” you save and
automatically close the mask.
3
4
2
SQMS manual for suppliers – Test Report / Series
SQMS Version 4.6 (June 2015) – Hotline +49(0)711-17-95120
13
5 Series test report
5.3.2
Adding attachments (1 of 2)
5.1 Opening
5.2 Checking
data
5.3
Accepting /
rejecting
5.4 STR search
1
1
Click the
. A pop-up window opens up in
which you can search your network for files.
Quit the “Edit diagnosis item” dialogue by
clicking “Cancel”.
2 Click “Open” to upload the file.
H The maximum size of each attachment is
20 MB. You can also upload files in
compressed form (e.g. zipped).
2
SQMS manual for suppliers – Test Report / Series
SQMS Version 4.6 (June 2015) – Hotline +49(0)711-17-95120
14
5 Series test report
5.3.3
Deleting attachments / saving STRs
5.1 Opening
5.2 Checking
data
5.3
Accepting /
rejecting
5.4 STR search
1
Click the
if you want to delete the file.
2 Save the process before returning it to
Daimler AG (see 4.3.5).
1
2
SQMS manual for suppliers – Test Report / Series
SQMS Version 4.6 (June 2015) – Hotline +49(0)711-17-95120
15
5 Series test report
5.3.4
STR “Accept all” function (1 of 2)
5.1 Opening
5.2 Checking
data
5.3
Accepting /
rejecting
5.4 STR search
1
If you want to accept all items in the test
report, click “Accept all” in the menu bar on
the “Test report items” or “Test report text”
tab.
H If no pop-up window appears, disable the
pop-up blocker of your browser, OS etc.
1
SQMS manual for suppliers – Test Report / Series
SQMS Version 4.6 (June 2015) – Hotline +49(0)711-17-95120
16
5 Series test report
5.3.4
STR “Accept all” function (2 of 2)
5.1 Opening
5.2 Checking
data
5.3
Accepting /
rejecting
5.4 STR search
1
Enter a brief statement.
1
2 Save the process.
2
SQMS manual for suppliers – Test Report / Series
SQMS Version 4.6 (June 2015) – Hotline +49(0)711-17-95120
17
5 Series test report
5.3.5
Reporting back to Daimler AG
5.1 Opening
5.2 Checking
data
5.3
Accepting /
rejecting
5.4 STR search
H The supplier’s specialist is then entered on
the “Test report text” tab under your
statement. On the “Test report item” tab, you
can now see a small “Info” icon at the
corresponding position, indicating that the
item has been processed and the supplier
has made a statement.
If you have uploaded one or more
attachments, a triangle appears in the
corresponding position on the “Test report
item” tab.
H
1
Click “Reply” in the menu bar to send the
process to Daimler AG.
1
SQMS manual for suppliers – Test Report / Series
SQMS Version 4.6 (June 2015) – Hotline +49(0)711-17-95120
18
5 Series test report
5.3.6
Printing an STR
5.1 Opening
5.2 Checking
data
5.3
Accepting /
rejecting
5.4 STR search
1
Select the action “Print” to create a PDF.
H From the status „approved“ forward, two
H
versions of the print are differentiated:
The legal „approved report“ towards the
supplier, in which the test report including
the approvement of the department
supervisor is frozen – and the current
processing status, in which all fields will be
printed „as is“ in the current status.
Choose the „current processing status of the
series test report“ if you wish to create a
document that you can edit.
1
SQMS manual for suppliers – Test Report / Series
SQMS Version 4.6 (June 2015) – Hotline +49(0)711-17-95120
19
5 Series test report
5.4
STR search (1 of 2)
5.1 Opening
5.2 Checking
data
5.3
Accepting /
rejecting
5.4 STR search
1
1
2
3
Click on rejects/complaint and then open
complaints and click on the link “series test
report”.
2 Click on
to choose the part. (See also ch.
1.3.8.2)
4
3 Enter the period in which the complaint was
created. By default, the last month is set.
Enter data in the other fields if you want to
restrict the search (filter function).
4
Start the search by clicking the
.
H Scroll to the right to see other fields with
which you can restrict the search.
SQMS manual for suppliers – Test Report / Series
SQMS Version 4.6 (June 2015) – Hotline +49(0)711-17-95120
20
5 Series test report
5.4
STR search (2 of 2)
5.1 Opening
5.3
Accepting /
rejecting
5.2 Checking
data
5.4 STR search
1
Click the
to call up the process.
2
As soon as results are found, the link “Admin.
export” is active. Choose this action to create
a CSV-data, with which you can transfer the
shown files into an excel-data.
H Scroll to the right, to see further fields, with
1
which you can constrict the search.
Filter possibilities:
2
SQMS manual for suppliers – Test Report / Series
- PNO
- Created date
- Reply date
- PS-Number
- Status
- SPL-Number
- Index
- Supplier
- Plant (Daimler)
SQMS Version 4.6 (June 2015) – Hotline +49(0)711-17-95120
- QMI
- Contact name
- First name
- Department
- Series, type version
- Accepted
- Problem src
- Validity code
- ALL PT derived
21
Contact
SQMS Manual for Suppliers
Q
Quality Management, Production and Systems; HPC: G036
Hotline
Tel.:
+49(0)711 / 17 95 12 0
Fax:
+49(0)711 / 30 52 18 56 49
Email:
[email protected]
Service times:
Monday – Friday 06:30 – 19:00 (GMT+1)
Basis: SQMS Version 4.6, Build 021 dated May 21, 2015
SQMS manual for suppliers – Test Report / Series
SQMS Version 4.6 (June 2015) – Hotline +49(0)711-17-95120
22