Spicer Jodalli’s ASME: A Journey to Create Win-Win Relationship with Suppliers Suppliers are an important stakeholder in business and the caliber of an organization can be gauged by the type of suppliers it has. The auto and auto component business is characterized by this factor more than in any other industry. Therefore, the auto component industries always try to build supplier quality in various ways, especially in a country like India. Spicer India embarked on this journey of bringing itself and its Tier 2 Suppliers together to improve products and services offered to their Customers. The ASME (Anand Small & Medium Enterprise) initiative takes the transformation process downward along the value chain, to Tier 1 and Tier 2 Suppliers. This initiative got conceptualized during the National Program of VLFM (Visionary Leaders for Manufacturing). The uniqueness of ASME program is slightly different as it focuses on building a Win-Win relationship with supplier partners rather than preaching/instructing. The methodology adopts a distinctive “Do & Demonstrate” concept which breaks the barrier between Tier1 and Tier 2 suppliers. We strive to show the way through various Lean Tools and bring about the mindset change amongst suppliers towards identifying and eliminating wastes and thereby, optimizing their Operational Efficiency. A peep into the past of Spicer Jodalli’s Supplier Performance before 2012 was really a matter of major concern. The Supplier base was having Poor Schedule Adherence, (@77%) and High PPM (@4201) which resulted in high OEE Losses (@ 5.2%) and Poor on Time Delivery to Customer. With the traditional approach of “Customer Supplier Relationship” in practice, the Spicer India Jodalli Team was struggling hard to overcome this problem. OBSERVATION PERFORMANCE GAP A Journey to Create Win-Win Relationship with Suppliers DANA 143 The Spicer & Anand Management initiated a drive to handhold to improve Supplier Relationship with “Give & Give” approach. Spicer Jodalli team’s experience in implementing Waste Management Tools through DOS (Dana Operating System) & ASME’s concepts/philosophy, helped in creating Win-Win relationships with suppliers. Based on the location’s specific needs, 9 key vendors were identified for this transformation journey in September 2012. Spicer Jodalli team supported suppliers to practice and implement these tools on shop floor. 144 Spicer Jodalli A Journey to Create Win-Win Relationship with Suppliers 145 TESTING OF REMEDIES RESULTS AFTER ACTIONS VENDOR WINDOW TIME ADHERENCE 97% 95%– 90%– 85%– 80%– 88% 87% 85% 93% 85% 85% 84% MONTHWISE OEE LOSSES 6%– 95% 5%– 95% 4%– 4.7% 5.0% 3%– 87% 85.5% 4.3% 2.8% 2.4% 2%– 2.2% 2.5% 2.0% 2.2% 1%– 1.2% 1.0% 0%– Ja n13 Fe b13 M ar -1 Ap 3 r-1 M 3 ay -1 3 Ju n13 Ju l-1 Au 3 g1 Se 3 p13 Oc t-1 No 3 v1 De 3 c13 Ja n13 Fe b13 M ar -1 Ap 3 r-1 M 3 ay -1 3 Ju n13 Ju l-1 Au 3 g1 Se 3 p13 Oc t-1 No 3 v1 De 3 c13 75%– TARGET TARGET ACTUAL 2,807 2,313 1,713 2,710 2,353 2,179 INVENTORY OF VENDOR 80.0– 70.0– 60.0– 50.0– 40.0– 30.0– 20.0– 10.0– 0.0– – 10 –8 –6 –4 –2 –0 MONTH Inventory (Million) TARGET DOS BASICS 5S and SAFETY Before DANA After Before After Look for Company from outside Before Space used for DG Set 146 Free space After Usewd for Ladies room Space uised for 2 More machines Unused M/C and Staircase After 5’S-Area became clear & improved visualization – 12 Ja n1 Fe 2 b M -12 ar Ap 12 rM 12 ay Ju -12 n1 Ju 2 l Au -12 g Se -12 pOc 12 tNo 12 v De -12 cJa 12 nFe 13 b M -13 ar Ap 13 rM 13 ay Ju -13 n1 Ju 3 l Au -13 g Se -13 pOc 13 tNo 13 v13 3,144 3,030 20 1 Ja 2 n13 Fe b1 M 3 ar -1 Ap 3 r-1 M 3 ay -1 Ju 3 n1 Ju 3 l-1 Au 3 g1 Se 3 p13 Oc t-1 No 3 vDe 13 c13 4500– 3,879 3,981 4000– 3500– 2,613 3000– 3,326 2500– 2,440 2000– 1500– 1000– 500– –– ACTUAL Inventory (Million) VENDOR OVERALL PPM DOS 100%– DANA Learning L Safety L Wastage of Consumables L Health & Hygiene L Gauge/Tool Handling 140 sq mtrs additional space got after 5’S 5S & SAFETY Deployment Benefits L Areawise owners of 5’S L L Toilet Cleaning by Operators Inspection @ Work station L PPE’s Operator working in 4 sq mtrs L L Machine cleaning in every shift Standardization of consumables L L Right Tool / Gauge @ Right place Spicer Jodalli STANDARDIZE & SUSTAIN THROUGH COMMUNITY LEARNING DANA Figure 3: VSME Community members have different skills and experience Figure 1: VSME Community applies this traditional Indian wisdom of communities to the business context Community is formed among 9 vendors, which meets every month at one vendor's place from Nov 13 Figure 2: VSME Community brings together a group of heterogeneous companies Figure 5: VSME Community helps break barriers between T1 and T2 Figure 4: VSME Community members manufacture different commodities All the vendors actively adapted to this new initiative and the results of last 12 months have been truly remarkable. As it is coined, this is a journey and would continue for coming years with new vigor to face newer business challenges. RECOGNIZE TEAM SUCCESS DANA All 9 vendors felicitated for completion of ASME in Oct 13 A Journey to Create Win-Win Relationship with Suppliers 147 BENEFITS DANA This is one of the significant steps taken by Spicer to make Jodalli as an “Export Hub”. Model to Create Win-Win Relationship with Suppliers in Spicer Jodalli 148 Spicer Jodalli KPI 2011 2012 YTD 2013 Machining subcontractor 27 25 15 Avg. Monthly Business with SIL 3.8 3.92 4.66 Sub-Contractor Overall PPM 4201 3326 2728 Line PPM 2026 1331 1383 Sub-Contractor Process PPM 2175 1995 1504 Window Timing (Delivery) 77% 82% 90% Sharing knowledge with the Supplier Removing the Waste at Supplier end with Active Involvement (DO & Demonstrate) ASME ( Creating Role Model) Learning Modules – 1. Observation Skills 2. 5 ‘S’ & Safety 3. Quality Transformation 4. MBF 5. Machine Transformation 6. V-Map 7. Heijunka Planning 8. Train the Trainer Clear Future Vision KPI .3, Results & Benefits 1. Vendor window time adherence improved from 77 % to 90%, 17% Improvement. 2. OEE losses reduced from 5.8% to 2%, 3. Vendor Overall PPM reduced from 4201 Yr.2011 to 2916 YTD 2013, 44% Improvement 4. Inventory reduction from Avg. 60 Mill to Avg.30 Mill. , 100% Improvement. 2011 2012 0DFKLQLQJ6XE Machining sub&RQWUDFWRU 27 27 25 $YJ0RQWKO\ %XVLQHVV:LWK6,/ Avg. Monthly contractor 15 3.8 3.8 3.92 Business with SIL 6XE&RQWUDFWRU 2YHUDOO330 4201 /LQH330 2026 Sub-Contractor Overall PPM Line PPM Sub-Contractor 6XE&RQWUDFWSU 3URFHVV330 Process PPM Window Timing :LQGRZ7LPLQJ (Delivery) 'HOLYHU\ Inauguration <7' YTD 2013 4201 2026 2175 2175 77% 77% 3326 1331 1995 4.66 2728 1383 1504 82% 90% Working with Supplier A Journey to Create Win-Win Relationship with Suppliers 149
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