Community Capacity Builder Term Position Job Description
West Broadway Community Ministry and
St. Matthews Maryland Community Ministry
April 10, 2017
We are seeking a dynamic and caring individual to contribute to our work with some of the most
vulnerable individuals in Winnipeg. If you are looking for an opportunity to bring organizational
skills, a commitment to social justice and a compassionate heart for empowering people to give
their best we invite your application.
This position will be a term position lasting for a maximum of 55 weeks.
Please visit our websites for more information on the nature of our work.
St.MatthewsMaryland.ca
WestBroadwayCM.org
Deadline for Applications: Friday April 21, 2017.
Start date May 23, 2017
Applications by email only. ([email protected]) Please put Community
Capacity Builder Application in the subject line.
Please submit your resume, 3 work related references and a cover letter helping us to know why
you are a good candidate for this position.
When we receive your application we will send confirmation to you. No late applications will be
considered.
Job purpose
The Community Capacity Builder is a key position responsible for the recruitment, training,
supervision and evaluation of volunteers for all aspects of West Broadway Community Ministry
and St. Matthews Maryland Community Ministry.
Context
This part-time term position (30 hours per week) is shared between West Broadway Community
Ministry and St. Matthews Maryland Community Ministry.
The work involves three volunteer populations:
o community volunteers who also access services, are in need of encouragement,
mentorship, skills training and supervision
o mentoring volunteers who are from the wider community and support
community volunteers
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temporary volunteers on short term projects or with short term goals,
including student practicums
Volunteers are involved in every aspect of the ministries, including:
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daily services such as hospitality, compassionate listening, food distribution,
cleaning
programming (including occasional and on-going)
governance (Board, Committees)
special events (such as fund raising)
public relations and communications
administration
Duties and responsibilities
Volunteer Recruitment
• Actively promote the need for volunteers whenever possible
• Identify new sources of volunteers
• Advertise volunteer opportunities in newspapers, bulletin boards, list serves, websites,
Volunteer Manitoba, church bulletins and newsletters
• Collaborate with the Community Ministers to identify specific volunteer needs
• Respond personally and promptly to all individual volunteer inquiries
• Develop and implement an intake and interview protocol for potential volunteers to
ensure the best match between the skills, qualification, and interests of the volunteers
and the needs of the ministries
• Screen and interview volunteer candidates according to accepted screening standards
and practices
Volunteer Management & Supervision
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Provide a job description for each volunteer position
Coordinate the scheduling and placement of volunteers
Provide a process for tracking attendance and absences of volunteers
Manage a volunteer schedule that reflects expected attendance as far into the future as
possible and share schedule with Community Ministers and others in a timely fashion
Ensure that volunteers receive the appropriate level of supervision
Monitor the work and performance of volunteers and provide real-time supervision and
feedback to volunteers as appropriate
Provide input into policies and procedures relating to the drop-in and other programs
and ensure volunteers are complying with them
Monitor the volunteer environment for health and safety levels and report any
concerns immediately to the Community Minister or others as appropriate
Ensure situations of conflict or disrespectful behaviour involving volunteers are
addressed
Oversee and maintain volunteer data base for tracking volunteers
Prepare and submit documentation to EIA for volunteers receiving benefits
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Conduct reviews and evaluations with volunteers and file documentation
Reassign or terminate volunteers as needed
Volunteer Retention
• Provide support for all volunteers
• Follow-up when volunteers are absent
• Provide a way for volunteers to evaluate their placement
• Ensure each volunteer has a clear, defined role
• Evaluate programs and services delivered by volunteers and recommend and/or
implement improvement as necessary
• Plan and implement formal and informal volunteer recognition activities to recognize
the contribution of volunteers
• Provide volunteers with documentation of service as requested
• Provide volunteers with service recognition letters for defined milestones
Volunteer Training
• Track and arrange for volunteer training
• Develop and provide standardized training for all volunteers
• Identify skill gaps and organize training to address these gaps
• Ensure mandatory training such as Food Handlers is provided
• Provide orientation to the Ministry and to the specific role for new volunteers
Communication
• Prepare written statistical and narrative reports as requested for Community Ministers
and Boards
• Attend Pastoral/Care Team meeting on an occasional basis
• Keep volunteers informed about policies, practices and developments in the life of the
Ministries
• Provide volunteer content for website, social media, newsletters and so on as
requested
• Ensure commitments made to funders in grant proposals are carried out and reported
on appropriately
• Provide documentation and reports necessary for grants received
Conduct
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Act as a representative of West Broadway and St Matthews Maryland Community
Ministry and their mission with all job related contacts
Adhere to the Respectful Behaviour and Harassment Policies of each Ministry
Qualifications
Qualifications include:
• Education or experience in the area of Volunteer Management or Adult Education
• Commitment to social justice and the empowerment of individuals
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Ability to work comfortably and respectfully with a vulnerable population
Crisis intervention and conflict management skills
High level interpersonal skills in order to positively interact with a variety of people with
tact, poise, diplomacy and professionalism
Ability to handle sensitive and confidential information with integrity and
professionalism
Task orientated, strong organizational skills combined with the ability to work
independently and as part of a team
be comfortable working in a faith-based organization*
Working conditions
This is a 30 hour a week, part-time term position, although it requires flexible hours including
some weekend and evening responsibilities. Work related events and meetings may occur
outside normal working hours.
Salary of $18/hour.
This term position will last for a maximum of 55 weeks, but we reserve the right to terminate
the position with 2 weeks’ notice if the incumbent decides to return early or if the availability
of our funding changes.
*West Broadway and St. Matthews Maryland Community Ministries are operated by the
Anglican and United Churches. However, the Community Capacity Builder work is secular in
nature and does not require a faith commitment.
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