Position: Uganda Country Representative
Location: Kampala, Uganda
Type: Full-Time
Reports to: General Manager, Country Operations
Company Overview
Inclusivity Solutions are experts in creating inclusive digital insurance markets. We apply global
experience and best practice to help mobile operators, insurers and other partners deliver
sustainable insurance solutions for emerging consumers. We provide the strategy, product and
process design, implementation support, and platforms to make our long-term partnerships
successful. Leveraging the ubiquity of digital channels, such as mobile phones, our “lowpremium, high-value” insurance solutions are built to be scalable, accessible and efficient.
Our Company Values
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We are a global company that believes in consumer-focused, locally-rooted solutions that are
socially impactful and financially sustainable.
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We operate with integrity and professionalism. We think deeply, act quickly, work efficiently,
and deliver high quality in all we do.
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We listen to and respect each other, delighting in our unique backgrounds and supporting each
other professionally and personally.
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We take smart risks, innovate, and remain agile to evolve our company and the industry over
the long-term.
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We seek out partners who share and support our values. We support their growth, solve their
challenges and deliver on their aspirations.
Purpose of the Position
The Uganda Country Representative is charged with ensuring successful implementation of
Inclusivity Solutions insurance products as we grow our business in Uganda. She/he serves as a
key representative of Inclusivity Solutions— leading on-the-ground operations, fostering key
relationships, and helping to achieve market leadership.
Our ideal candidate
Inclusivity Solutions is a growing company launched in early 2015. We are a small team with a
big vision and a passion around innovation and creating market-oriented solutions to help
emerging consumers address the risks in their lives. Our ideal candidate is driven, dynamic,
innovative and flexible. She/he gets excited about the idea of building a socially-impactful,
profitable business. She/he loves learning and is constantly looking for solutions to everyday
problems. She/he is action oriented and excels while working independently, but also
collaborates with and builds the shared value of our overall team.
B206 Woodstock Exchange, 66 Albert Road, Woodstock, Cape Town, 7925, South Africa
[email protected]
www.inclusivitysolutions.com
Key Responsibilities
Country Representative Responsibilities
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Ensure high-quality implementation of insurance initiatives by all partners
Oversee local operations, including the management of a small team of Inclusivity
Solutions’ staff, in certain territories
Execute schedules, budgets, strategic business and marketing plans for assigned
territories
Provide input into local sales and distribution strategy in partnership with insurance
companies, mobile operators, and other aggregators
Assist with product and pricing strategy by gathering insights regarding customer
values, preferences, and competitive forces in the marketplace
Identify potential problems and provide solutions to mitigate risks in advance
Manage client expectations, ensure delivery of the highest quality service
Manage local communication with partners and press (in conjunction with the Chief
Marketing Officer where required)
Represent Inclusivity Solutions at trade shows and other Company events as required
Nurture strong and strategic industry relationships with existing and potential partners
General Responsibilities
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Propose personal objectives, targets, and guidelines and measure progress on own KPIs,
in consultation with management
Take a deep-dive, details-oriented approach to Inclusivity’s operations, while bearing in
mind the company’s high-level goals, mission and vision
Collaborate with head office management, while also thriving autonomously
Ensure Inclusivity Solutions’ standards are implemented, maintained and tracked
Play a variety of ad-hoc roles and maintaining flexibility in order to help Inclusivity
Solutions establish itself over its initial years of operations
Serve as the face of the company at all times—presenting and “selling” the concept of
Inclusivity Solutions to others and building the profile of the company.
Requirements
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University degree with 3-5+ years’ work experience
Previous experience in office/project management or business operations preferred
Strong business acumen
Experience in or knowledge of local insurance and mobile telecommunications industry
beneficial
Fluent in English with excellent written & verbal communication skills (other languages
like Swahili/Luganda desirable)
Highly driven, determined & business oriented
Strong communications skills
Experience with data analysis
Familiarity in Microsoft Office, specifically Excel and PowerPoint
Ability and willingness to travel domestically and to South Africa if required
Next Steps
To apply, please send your CV along with a cover letter expressing your interest to:
Tyler Tappendorf, General Manager: Country Operations, [email protected]
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