LEPRA Society Strategy April 2014-March 2016 Final Contents Sl.No. Description Abbreviations 1 LEPRA Society Introduction 2 Strategy Development Process 2.1 Context of current strategy 2.2 Relevance to LEPRA UK Strategy 3 Vision 4 Mission 5 Values 6 Strategy Principles 7 Strategic Aims Strategic Aim-1 : To address medical and social issues due to leprosy and diseases linked with poverty, discrimination and disability Objectives Indicators Strategic Aim-2 : To partner with government, non-government organisations and civil society to increase access and availability of health care Objectives Indicators Strategic Aim-3: To enhance the quality of health care by undertaking research to improve knowledge and developing and disseminating standards of best practice Objectives Indicators Strategic Aim-4: To enhance organisational effectiveness and demonstrate social responsibility. Objectives Indicators Annexures 1 LEPRA Society Brief Strategy 2008-13 2 Review of LEPRA Society strategy 2008-13 3 SWOT Summary 4 Internal Consultations Summary 5 External Consultations Summary 6 Evaluation of Prioritization of organisational strategic priorities 7 LEPRA UK Strategy 2007-10 8 LEPRA UK Strategy 2011-15 9 Shared vision and aims - LEPRA UK and LEPRA Society strategies 10 References Page No. i and ii 1 2 3 6 8 8 8 8 9-11 9 9 9 9 9 10 10 10 10 11 11 11 13 15 20 22 23 25 32 40 45 48 Abbreviations AIDS ANCDR ART ASCI BPHRC CBO CD4 CLD CSIR CSR CTD DPMR DSIR ELISA ENL HIV HR ICCM ICMR ILEP INGO IT KHPT LF MC MDR TB MDT MIS MoH MoU NACO NCD NGOs NLEP NRHM NTD NTDRC NVBDCP Acquired Immuno Deficiency Syndrome Annual New Case Detection Rate Anti-Retroviral Therapy Administrative Staff College of India Blue Peter Public Health and Research Centre Community Based Organization Cluster of Differentiation 4 Central Leprosy Division Council of Scientific and Industrial Research Corporate Social Responsibility Central Tuberculosis Division Disability Prevention and Medical Rehabilitation Department of Scientific & Industrial Research Enzyme-Linked Immunosorbent Assay Erythema Nodosum Leprosum Human Immune Deficiency Virus Human Resources India Country Coordinating Mechanism Indian Council of Medical Research International Federation of Anti-Leprosy Associations International Non-Government Organisation Information Technology Karnataka Health Promotion Trust Lymphatic Filariasis Management Committee Multi Drug Resistant Tuberculosis Multi Drug Therapy Management Information System Ministry of Health Memorandum of Understanding National AIDS Control Organisation Non Communicable Diseases Non Government Organisations National Leprosy Eradication Programme National Rural Health Mission Neglected Tropical Diseases Neglected Tropical Diseases Resource Centre National Vector Borne Diseases Control Programme i PCR PoD RCS RNTCP SACS SIRO SoP SRS SWOT TB TRU UoM USIAD VBD VHSC WHO XDR Polymerase Chain Reaction Prevention of Disabilities Reconstructive Surgery Revised National Tuberculosis Control Programme State AIDS Control Society Scientific & Industrial Research Organisation Standard Operating Procedure Strengthening Referral System Strengths, Weaknesses, Opportunities, Threats Tuberculosis Technical Resource Unit University of Manitoba United States Agency for International Development Vector Borne Disease Village Health Sanitation Committee World Health Organisation Extensively Drug-Resistant Tuberculosis ii LEPRA Society Strategy – April 2014-March 2016 1. LEPRA Society LEPRA Society with sole purpose of extending multidrug therapy (MDT) to people affected by leprosy, started as a medical charity in 1989, and has treated more than 5,00,000 patients. The modus operandi, was multi-pronged; working with government departments of National leprosy eradication programme (NLEP) at state and district levels, non-government organisations (NGO) and directly serving people living in remote, inaccessible areas. This gave the society a unique position of bridging the people affected on one hand and the mainstream service delivery points on the other. The society later recognised the unmet need of people affected by deformities due to leprosy and expanded deformity care services including reconstructive surgery (RCS) and socio-economic rehabilitation making the activities more comprehensive. LEPRA Society’s foray into Tuberculosis (TB) control came from its strengths like ensuring adherence to more than 90% of its clientele, ability to address stigma deeply associated with leprosy, and expertise in laboratory technology. The society resolved in mid-nineties to expand its services to TB, human immune deficiency virus infection (HIV), other communicable diseases like malaria and disabling conditions like blindness after strategically reviewing organisational ability to diversify. In its growth continuum the organisation has moved from direct service delivery to working in partnership with other civil society organisations including people’s forums and networks, creating conditions for empowerment and sustainability. Innovations, developing health care models following diligent and meticulous operational and basic science experiments particularly under the umbrella of Blue Peter public health and research centre (BPHRC) gave the society a recognition of being ‘research oriented organisation’. The research carried out in the organisation contributed to many good practices in health management, which have been replicated in mainstream health administration. Over these years the organisation has served 258.84 million people spread across eight states namely Andhra Pradesh, Odisha, Bihar, Madhya Pradesh, Jharkhand, Assam, Delhi and Sikkim. Reaching the un-reached and focusing marginalised, deprived, women, children, slum population, migrants and people requiring special needs has always remained the priority of the organisation. LEPRA Society was entirely dependent on funds from LEPRA UK for nearly ten years. This support has, nevertheless, helped the organisation in consolidating its position and generating further resources in its pursuit of growth and excellence. It has gradually raised project funds from institutional donors and Government departments. The society, still, is dependant, to meet the costs incurred towards core and ancillary management functions. The current LEPRA Society strategy is enclosed as Annexure -1. 1 With a modest budget of INR 20 Crores, a staff strength of 370 the society stands with recognition as an effective organisation in the areas of communicable disease control programmes and medical research. It evolved into a socially conscious health and development organisation, with medical service, technical assistance, research and empowerment of people affected as key strategic functions. The board of LEPRA Society through its management committee provides good governance and ensures compliance to all statutory regulations. In order to remain relevant and at the same time effective the organisation undertakes a number organisational development exercises and the current strategy is one of them. 2. Strategy Development Process The Management Committee (MC) in its 55th meeting commissioned a team of staff members to discuss strategy to choose the most appropriate course of action for the realization of organizational goals and objectives with reference to the current health status and conditions influencing the development in the areas covered by the society for the period covering April 2014 to March 2016. Ms. Meena Gupta, Chairman of LEPRA Society also constituted an oversight committee with Dr. V. Rukmini Rao and Mr. S. Ramanathan, as members to oversee the strategy development process. The strategic development process A brief desk review of LEPRA Society strategy 2008-2013 was carried out to understand the progress of activities in relation to the strategy was carried out and the findings are enclosed as Annexure -2. A series of consultations with the staff, community and beneficiaries internally and government officials, representatives from academic and research institutions and donor agencies were included as part of the strategy review process. The information from the 2 consultations were analysed and used for further discussions in formulating the strategic aims and objectives. The details are presented in Annexures 3,4,5, and 6. The present LEPRA Society strategy was reviewed with reference to its performance over the past 4 years under different aims and objectives and its position in relation to LEPRA UK strategy of the same period. The review was carried out in consultation with members of the Oversight committee on a regular basis. In November 2013, the strategy will be discussed with members of Executive Committee of LEPRA UK for inputs and suggestions. The Strategy will be further finalised in consultation with members of the management committee of LEPRA Society in India and later ratified by General body of LEPRA Society. 2.1. Context of Current Strategy The strategic position of LEPRA Society is discussed in relation to the data on relevant disease control programmes in India, Millennium Development Goals (MDGs), reports from United nations(UN) and strategies of international aid agencies with a view to contextualise the strategy review. The review was also done to align with vision, mission and strategic aims of LEPRA UK (2011-2015), 12th Five year plan of Government of India and availability of funds to the society. This analysis was taken up to ensure strategic aims and objectives of LEPRA Society would be in line with and relevant to the current context. The following three MDGs have cross cutting relevance to LEPRA Society and especially, 1) MDG-1 : End Extreme Poverty 2) MDG-4 : Ensure healthy lives and 3) MDG-8: Create jobs, sustainable livelihoods and equitable Growth. India leads the world in the number of total DALYs for all causes, and has a DALY rate of 43,000 per 100,000, which is the highest in the world. In the coming five years, the priorities of the national health programmes are universal access, prevention of new infections, integration between disease control and other programmes, research and evidence based innovations, coordination with social sector and public private partnerships. The other operational areas, which can be considered on availability of funds are co-morbidity management, comprehensive health care services, India is included as a middle income country by Global Fund for HIV/AIDS. Tuberculosis and Malaria. International Federation for Anti leprosy Association (ILEP) in partnership with International leprosy association (ILA) enlisted India as high income group of countries for leprosy. Funding to India has been downsized or suspended or stopped by bilateral agencies. Corporate social responsibility has been more streamlined through a legislation ensuring a certain amount of funds to social and development interventions. 3 Leprosy: Global statistics indicate that189,018 leprosy cases were on multidrug therapy (MDT) in 115 countries. 232,857 new cases were reported during the year 2012, in fact 6231 more than in 2011. Though India reached the goal of leprosy elimination in 2005, leprosy still poses as a problem at national, state and district levels. India contributes to 58% of global disease burden. and the following facts substantiate the high disease burden in the country. every five minutes one new leprosy case is detected; every 10th patient is a child. LEPRA Society covers leprosy programme in one form or the other in 116 in `6 states of the country. Besides disease burden, unmet needs in disability care, technical capacity of the health staff, and research agenda in leprosy steer the society towards leprosy free world. Tuberculosis: India has the highest burden of Tuberculosis in the world with over two million incident cases. . India reported 14,67,585 which were initiated on Directly observed Treatment short course chemotherapy (DOTS) and 17,000 MDR TB cases on DOTS PLUS. Case detection rate of New Smear Positive TB cases was recorded at 68% and treatment success rate was shown as 88%. Universal access and enhancing coverage of MDR TB management are considered as priorities in 12th five year plan. HIV/AIDS: India has recorded an overall reduction of 57% in the annual new HIV infections (among adult population) from 2.74 lakhs in 2000 to 1.16 lakhs in 2011. The six high prevalence states of India account for 39% of the HIV cases, while Orissa, Bihar, West Bengal, Uttar Pradesh, Rajasthan, Madhya Pradesh and Gujarat account for 41% of new infections. The goal of National AIDS Control Project-IV [2013-17] in its new form as Department of AIDS Control, is to accelerate the process of reversal and further strengthen the epidemic response in India through a well-defined integration process over the next 5 years with reductions of new infections by 60% (2007 Baseline of NACP III) and provision of comprehensive care, support and treatment to all persons living with HIV/AIDS. Blindness: India carries a significant proportion of the world’s blindness and visual impairment, with nearly 6.7 million people blind. There are an estimated 12 million bilaterally blind persons in India. The main causes of blindness are cataract [62.6%], refractive errors [19.70%] and glaucoma [5.80%]. The National Blindness Control programme primarily focussing on reducing the burden of avoidable blindness and focusing on reducing the prevalence of blindness and develop infrastructure and Eye Care services delivery system during 12th Five Year Plan with wider partnerships particularly with Non-Government organisations. 4 National Vector Borne Disease Control Programme (NVBDCP): For the 12th five year plan period, the objective for Malaria control is to bring down annual incidence of malaria cases to less than 1 per 1,000 population at national level by 2017 and Annual Parasite Index to < 1 per 1000 Population. The priorities are addressing the malaria problem in urban and tribal areas and identify new partners and donors for implementation. Reaching the unreached populations and advocating for following national policy among private health providers and retail pharmacy outlets are also considered as priorities. Lymphatic Filariasis: During 12th plan period, the objective of Elimination of Lymphatic Filariasis will be a) to progressively reduce and ultimately interrupt the transmission of lymphatic Filariasis b) to augment the disability alleviation programme to reduce the sufferings of affected persons through appropriate home based morbidity management and hydrocelectomy. Identifying priority areas and designing locally contextualised programme in high endemic districts of Bihar. Odisha, Andhra Pradesh and Jharkhand in an integrated approach is possible option for NGOs and other partners. Non Communicable diseases: Chronic non-communicable diseases (NCDs) have replaced communicable diseases as the most common causes of morbidity and premature mortality worldwide. The global economic impact of NCDs is enormous: by 2015, just two diseases (cardiovascular diseases and diabetes) are expected to reduce global GDP by 5%. Projection estimates show that the number of people with diabetes in India is 40.9 million and is expected to rise to 69.9 million by 2025. The following table shows National Health Goals from 12th five year plan: Disease Tuberculosis Leprosy Malaria Filariasis Kala-azar HIV/AIDS 12th Plan Goal Reduce annual incidence and mortality by half Reduce prevalence to < 1/10,000 pop. And incidence to zero in all districts, Annual Malaria Incidence of < 1/1000 <1% microfilaria prevalence in all districts <1% microfilaria prevalence in all districts Reduce new infections to zero and provide comprehensive care and support to all persons living with HIV/AIDS and treatment services for all those who require it. 5 Disease Blindness Diabetes 12th Plan Goal to modify pattern of assistance to effectively reduce prevalence of blindness and develop infrastructure and Eye Care services delivery system; to perform 350 lakh Cataract operations and about 50 lakh school children with refractive error will be provided free spectacles Prevalence of diabetes mellitus among persons aged 25+ to 3% relative risk Early detection and management, reduction in complications 2.2. Relevance to LEPRA UK Strategy The discussions were held to discuss commonalities in LEPRA UK and LEPRA India strategies. LEPRA UK strategies covering 2007-2010 and 2011–2015 are enclosed as Annexures 7 and 8 respectively. The findings of analysis indicated similarities between the two strategies and are tabulated in Annexure 9 for reference. General comments arising out of discussions informed that the strategy consultation process was a bottom up approach when LEPRA UK strategy was finalised for the period 2007-2010; where the initial consultations were carried out in India and other country programmes to start with, which formed the base for further discussions and consultation in UK to come out with a new strategy. The resultant LEPRA UK strategy was used as a key reference document by LEPRA India for defining country strategy for the period 20082013. Similar procedure would be more appropriate for future years also. 6 Vision Mission Values Strategic principles Strategic aims 7 3. Vision: Equitable access to health and improved wellbeing of marginalized communities. 4. Mission: Restore health, hope and dignity to people affected by leprosy and other diseases linked to poverty, discrimination and disability. Impact indicators Health • Health seeking behaviour among individuals and communities • Morbidity and mortality due to disease Economic • Amount of expenditure on healthcare per month • Average income of beneficiary household Social • Quality of life of individuals and communities • Lepra’s contribution to sustainable change 5. Values: ☯ ☯ ☯ ☯ Engaging Communities: Work with marginalized communities to enable equality of opportunities and dignity. Accountability: Promote transparency, accountability and integrity. Learning organisation: Encourage new, innovative, and cost effective solutions, learning from experiences to serve the needs of the communities. Quality: Ensure quality of services is uniformly high. 6. Strategic Principles: LEPRA Society • will plan and implement programmes/services: o complementing and facilitating the strategy of LEPRA UK o in alignment with the national policies and programmes • will work in areas: o with high prevalence of leprosy and other diseases linked with poverty, discrimination and disability. o which are remote, inaccessible, have concentrations of tribal people and rural and urban poor, and in areas where programme implementation needs strengthening • will advocate for reduction of stigma and discrimination against people affected. • will continue to promote ‘barrier free access’ in all offices and greater involvement of people affected in programmes • will enable greater role and participation of women in the organisation and programmes 8 • • • • • • will continue to question itself and learn through research, experience, evaluations and organisational review process to improve organisational effectiveness believes in partnership with various stakeholders and will leverage partnerships within its mandate . will initiate interventions with a clearly defined exit strategy and encourage sustainability. will ensure accountability through the General Body and its Management Committee. will coordinate with LEPRA UK on financial support to o build up operational reserve to respond to identified needs to realise potential impact. o ensure stable funding for operations will work in accordance with the statutory regulations under the Societies Registration Act. 7. Strategic Aims: Strategic Aim-1: To address medical and social issues due to leprosy and diseases linked with poverty, discrimination and disability Objectives 1.1. 1.2. 1.3. 1.4. Deliver quality services; address the unmet needs of people affected by leprosy and other diseases Provide technical support at national, state and district level in implementation of plans covering endemic and low endemic prioritized districts with evidence based programming. Take the lead in strengthening chain of referral services with innovative approaches. Adopt new technology to improve reach and quality of services to the affected Key Indicators • • • • • • Increased and sustained access to essential services to persons affected by leprosy Increased number of successfully treated tuberculosis patients Increased access to people living with HIV and key populations for services Reducing the prevalence of current blindness in project intervention sites and eliminate avoidable blindness by treating 80% of these conditions Demonstrate scalable integrated models of care for disabilities due to leprosy and lymphatic filariasis and other neglected tropical diseases 50% reduction of annual parasite incidence in high endemic pockets malaria (> 10 AP) of intervention sites from the current 9 Strategic Aim 2 To partner with government, non-government organisations and civil society to increase access and availability of health care Objectives 2.1. 2.2. 2.3. 2.4. Working in partnership with government and other stakeholders and facilitating the provision of good quality healthcare. Engage forums, networks and groups of people affected in addressing stigma and discrimination. Develop the capacity of local communities in raising awareness regarding access to, and demand for, services Enhance access to information for the people affected Key Indicators Number of projects developed in partnerships including research Evidence of policy change or development of organisational processes to support working together Improved and increased numbers of laws and policies are in place and implemented which support marginalized people to access rights, opportunities and services Increased joint advocacy and form strong and effective coalitions / networks in medical services, social entitlements and Human rights • • • • Strategic Aim 3: To enhance the quality of health care by undertaking research to improve knowledge and developing and disseminating standards of best practice Objectives 3.1. 3.2. 3.3. 3.4. Setting standards/benchmarks, strategies, models of quality care Conduct research, develop cost-effective tools/models for early diagnosis, management of complications, for clinical and social applicability and detection of drug resistance To design and participate in surveillance systems of diseases with stigma and poverty. Assess and share impact of different activities, interventions and programmes Key indicators • Number of new and improved interventions and implementation strategies whose effectiveness has been determined and the evidence made available to appropriate institutions for policy decisions 10 New knowledge, intervention tools and strategies developed and validated to meet priority needs in prevention and control of HIV/AIDS ,tuberculosis and malaria Number of new standards or updated systematic reviews on best practices, policies and standards of care Number of publications (in peer reviewed journals; advocacy communications and training materials) • • • Strategic Aim 4: To enhance organisational effectiveness and demonstrate social responsibility. Objectives: 4.1. 4.2. 4.3. 4.4. 4.5. Improve governance practices - accountability and transparency in the organisation. Build and sustain expertise at various levels in the organisation and promote positive work culture Strengthen financial management and fundraising initiatives Ensure greater role and participation of women in organisational activities Reduce the impact of our work on the environment Key indicators • • • • • • • Performance results of capacity assessments by other donors/agencies Sources of funding by category(including corporates) and five largest donors and monetary value of their contribution. Sustain all statutory requirements Staff turnover Enhanced and improved opportunities for women staff across the Organisation (20% to 40%) Amount or number of cost saving measures adopted in Organisation resulting cost saving up to 5-10% in administration. Ensure projects will use and quality of databases of core indicators to capture impact of our work 11 Annexures Annexure-1 12 LEPRA Society Brief Strategy 2008-13 ORGANISATION Time Frame LEPRA SOCIETY 2008-2013 Geographical Coverage Persons working with Vision Andhra Pradesh, Orissa, Bihar, Madhya Pradesh, Assam, Jharkand Mission Persons living with HIV, Tuberculosis, Leprosy, Blindness, Malaria and Lymphatic Filariasis Equitable Access to Health and an improved life for India’s poor and Marginalised Communities LEPRA Society; Health in Action is a health and development organisation working to restore Health, Hope and Dignity to people affected by leprosy, tuberculosis, Malaria, HIV/AIDS, blindness and other health conditions exacerbated by stigma and social discrimination Strategic Directions: Basing on its strong partnership, LEPRA Society had adopted LEPRA: Health in Action, strategy document to work and complement and facilitate each other’s strategy at any point of time. Aim 1: To increase access and availability of health care and community participation 1.1 Strengthen the capacity of government and other stakeholders to provide healthcare 1.2 Continue the decentralization process, developing the capacity of local communities 1.3 Ensure the sustainability of the organisation by increasing the available resources 1.4 Provide direct services where appropriate Aim 2: To enhance the quality of health care by improving organisational capacities and by developing and disseminating standards of best practice 2.1 Continue the process of setting clear standards for our work and monitor on an ongoing basis 2.2 Develop strategies and models to support quality services 2.3 Facilitate and strengthen government and other stakeholders in providing good quality health care Aim 3: Raise the profile of diseases of stigma and poverty and address the effects of poverty, discrimination and stigma. 3.1 Improve the need and modes of communication in order to raise our visibility, influence health care policies and practices 3.2 Give a voice to those who are marginalised by the diseases of poverty and stigma, act as advocate 13 Aim 4: Undertake research to improve knowledge and develop strategies to support health care of infectious and allied diseases of importance in collaboration with academics/institutions/ disease control programmes. 4.1 Develop cost-effective models for diagnosis and treatment 4.2 4.3 4.4 Aim 5: Strengthen the capacities of the Lab Technicians across all LEPRA Society projects Undertake research activities on communicable diseases under strategic priorities Collaborate with government and academic institutions to improve efficiency To further reduce the leprosy load (impact, incidence) and support leprosy affected persons. 5.1 Develop a true picture of the incidence of leprosy 5.2 To provide direct quality service to those diagnosed with leprosy where necessary 5.3 To work towards mental, physical, economic and social rehabilitation of people affected by leprosy 5.4 To maintain optimal trained and skilled workforce in the organisation 5.5 Conduct laboratory and field research in support of the aim Aim 6: Build organisational capacity to improve effectiveness, credibility, sustainability through resource mobilization 6.1 Increased stress on building our fund raising capacity 6.2 Consider innovative ways of sustaining our organisation 6.3 Improve internal communications Aim 7 Demonstrate social responsibility 7.1 7.2 7.3 7.4 Encourage a positive working culture, where staff feel valued and respected Ensure the safety and well being of our beneficiaries Continue to build and improve the governance of LEPRA: Health in Action Reduce the environmental impact of our work 14 Annexure-2 Review of LEPRA Society Strategy 2008-13 LEPRA Society’s performance during the last 4 years was reviewed and many accomplishments and successes were found in line with the strategic aims and objectives of the organisation. The Desk review was carried out by an External Student Volunteer1. The Strategic Aims mainly focus on improving the operations of LEPRA India. Build organisational capacity to improve effectiveness, credibility, sustainability through resource mobilisation and with technical assistance. The following are the key achievements. Aim 1 : To increase the access to health provision of health care by mobilising the community resources • • • • Establishment of Leprosy referral centres provided an opportunity to demonstrate quality disability care services to the leprosy affected. Partnership with State AIDs control societies reached the areas hard to reach for HIV/STI/RTI related services through 6 Mobile Integrated Counselling Servicers. Supported three CBOs to work towards accessing health services and reaching more needy beneficiaries. LEPRA Society has undertaken the challenging task of participating in concurrent evaluation of National Rural Health Mission (NRHM), Andhra Pradesh commissioned by Administrative Staff College of India (ASCI). Aim 2: To enhance quality of health care by improving organisational capacities by developing and disseminating standards of best practice • Partnering with State AIDs control society for Andhra Pradesh Counsellors Project and working with USAID through UoM/KHPT/ Engender health/St. Johns Medical College, Bangalore for Samastha Project gave us an opportunity to Work with establishing model community care centres. Through Human Capacity and Systems and Computerised Management Information System, Consolidate Community Outreach & Quality Clinical Care System. Establishment of Foot care units for quality foot care supply. 1 Ms. AnupamaPrahalad, who is studying at Center for Development of Corporate Citizenship, S P Jain Institute of Management & Research, Mumbai. 15 Aim 3: Raise the profile of diseases of stigma and poverty and address effects of poverty, discrimination and stigma • LEPRA Society has contributed for developing 12 five year plan for NLEP advocating the present gaps in implementation and provided technical support in developing the Dash board for all states of India. As part of HIV/AIDs LEPRA Contributed to reduce stigma and discrimination through Nurse Mentors programme and Mainstreaming of HIV/AIDs prevention programme. Apart from that, MEN’s intervention is another innovative approach adopted in Krishna district. Aim 4: Undertake Research to improve knowledge and develop strategies to support health care of infectious and allied diseases of importance in collaboration with academics/institutions/disease control programmes • • • • Partnerships with ICMR, PATH, University of Texas, Colorado, Pittsburgh, NTR University and Hyderabad Central University gave us an opportunity to carry out research projects on Leprosy and HIV-TB and the microbiology lab was upgraded to BSL 3 in early 2011 for carrying out the MDR / XDR TB work, TB/HIV. The review and the in-depth study of the BPHRC by Dr. Neil French made a set of recommendations to improve financial sustainability, increase the project base for the centre and to recruit a director with community health background to lead both public health and research function. Blue Peter Public Health and Research Centre provided technical assistance to both public and private sector labs in establishing TB culture and drug sensitivity testing facilities to detect drug resistant TB quickly. 32 Publications were published both International and National journals. A collaborative research project on Lymphatic Filariasis titled “Molecular epidemiology and host susceptibility of morbidity and co-morbidity of Bancroft Ian filariasis in endemic states of India- a community based study” was initiated in partnership with Berlin University. Aim 5: To further reduce the leprosy load (impact and incidence) and support leprosy affected persons • LEPRA India has played a key role in the leprosy programme plan and contributed to develop a need based focused intervention to reduce leprosy burden. The categorisation of district framework was helpful in identifying districts which need special leprosy control interventions to improve the effectiveness of NLEP and reaching the unreached in inaccessible areas. LEPRA India was entrusted the responsibility of data collection on leprosy situation in urban areas. LEPRA Society is effectively supporting the health administration for implementation of DPMR 16 activities and POD/POWD care services in the state through the TRU and SRS project. Staff recruitment and retaining good performing staff remains a challenge in the year. Aim 6: Build organisational capacity to improve effectiveness, credibility, sustainability through resource mobilisation • Through various advocacy and negotiations, the organisation gained the support from the corporates, individuals, institutions who were part of various awareness building activities by which the resources have been mobilised to meet the few requirements of the beneficiaries. To improve further, there is a need to develop strategic relationships with academic institutions, corporate offices, and work towards establishing tie-ups with their CSR departments. Establish clear milestones in achieving the required fund raising in a timeline for all the projects. LEPRA India developed web based reporting system for NLEP. This was designed to help smooth flow of data from peripheral health centres to Central Leprosy Division (CLD). The system would enable Programme Managers at district, state and national levels in making informed decisions basing on the data from the field. Aim 7: Demonstrate Social Responsibility • The HR department is mainly working on the organisation to achieve its objectives by recruitment of skilled staff and forming required policies. The social audit was implemented successfully in the states of Orissa and Andhra Pradesh, thereby bringing in transparency in the entire work culture. Recognitions • • • • • • • • LEPRA Society got accredited by credibility Alliance, Introducing web based reporting system, Empowering communities and Advocacy initiatives, Social Audit, Elected for ICCM membership under TB category, Association with WHO and Recognitions from the government at district and state level are the key successes during the strategic period. The BPHRC accredited by the Central TB Division to conduct MDR Diagnosis. The BPHRC recognised by Osmania University for PhD registration. The BPHRC is recognised by the Department of Science and Technology, Government of India as a Scientific and Industrial research organisation. 17 Gaps • • • Delay in release of grants with SACS and RNTCP created discomfort The sudden funding gap in latter part of 2010 caused redundancies, demotivation of the staff, low morale Consistent Naxalites issue in Odisha, Koraput and other districts became a challenge for staff safety and timely activity compliance Recommendations • • • Continue to Develop Strategic partnership with academic institutions, corporate offices and Social Media. Develop mile stones for fund raising Impact assessment strategies should be carried out to measure the impact at community level 18 Progress of current Strategy of LEPRA Society in the last 5 years Aims Aim 1: Description To increase access and availability of health care and community participation 1.1 Strengthen the capacity of government and other stakeholders to provide healthcare 1.2 Continue the decentralization process, developing the capacity of local communities 1.3 Ensure the sustainability of the organisation by increasing the available resources 1.4 Provide direct services where appropriate To enhance the quality of health care by improving organisational capacities and by developing and disseminating standards of best practice Aim 2: 2.1 Continue the process of setting clear standards for our work and monitor on an ongoing basis 2.2 Develop strategies and models to support quality services 2.3 Facilitate and strengthen government and other stakeholders in providing good quality health care Raise the profile of diseases of stigma and poverty and address the effects of poverty, discrimination and stigma. Aim 3: Improve the need and modes of communication in order to raise our visibility, influence health care policies and 3.1 practices 3.2 Give a voice to those who are marginalised by the diseases of poverty and stigma, act as advocate Undertake research to improve knowledge and develop strategies to support health care of infectious and allied diseases of importance in collaboration with academics/institutions/ disease control programmes. Aim 4: 4.1 Develop cost-effective models for diagnosis and treatment 4.2 Strengthen the capacities of the Lab Technicians across all LEPRA Society projects 4.3 Undertake research activities on communicable diseases under strategic priorities 4.4 Collaborate with government and academic institutions to improve efficiency Aim 5: To further reduce the leprosy load (impact, incidence) and support leprosy affected persons. 5.1 Develop a true picture of the incidence of leprosy 5.2 To provide direct quality service to those diagnosed with leprosy where necessary 5.3 To work towards mental, physical, economic ad social rehabilitation of people affected by leprosy 5.4 To maintain optimal trained and skilled workforce in the organisation 5.5 Conduct laboratory and field research in support of the aim Build organisational capacity to improve effectiveness, credibility, sustainability through resource mobilization Aim 6: 6.1 Increased stress on building our fund raising capacity 6.2 Consider innovative ways of sustaining our organisation 6.3 Improve internal communications Aim 7 Demonstrate social responsibility 7.1 Encourage a positive working culture, where staff feel valued and respected 7.2 Ensure the safety and well being of our beneficiaries 7.3 Continue to build and improve the governance of LEPRA: Health in Action 7.4 Reduce the environmental impact of our work All All Aims score Note: The achievement has been scored on a 5 point scale starting from 0 (0 to 4). Aim score is the mean score of its components. No Achievement 25% Achievement 50% Achievement 75% Achievement 100% Achievement 19 3 2 3 2 3 3 4 3 3 3 3 3 3 3 3 3 4 3 3 3 3 3 3 2 1 2 3 3 3 3 4 3 3 Annexure-3 Internal SWOT Summary Strengths Weaknesses 1) LEPRA brand image and reputation 2) Inspirational and effective Leadership with strong governance 3) Good reputation of patient care and clinical services addressing diseases of stigma and discrimination 4) Partners with affected person groups and Government / Donors / INGOs / NGOs / CBOs 5) Recognition as a health and development organisation by Government, donors and communities 6) Wider geographical coverage catering to the community needs in the underprivileged, difficult to reach areas and affected people 7) High level committed, motivated professional staff 8) Documented HR, Finance, Administration, IT policies and practices 9) Demonstrated expertise in clinical and lab based research (BPHRC) linked with field projects 10) Strong financial systems including internal audit systems 11) Good Networking and liaisoning with stakeholders 12) Recognitions by Alliance Accreditation, Credibility Alliance, DSIR-SIRO, MoHGoI and Universities; Tax exemptions. 1) Skills in writing new initiatives/ project proposals/ exit plans 2) Documentation and Sharing of best practices 3) Career development, succession plans and separation 4) Second line managers and staff turn over 5) Use of MIS in decision making 6) Fund raising 7) Analysis of rich patient data pool in the projects 8) Create corpus/reserve funds to meet fund gaps and uncertainties 9) Lobby and advocacy initiatives 10) Attract young medical and leprosy trained paramedical staff 11) Asset management and optimal use of organisational infrastructure and adapting/using new technologies. 12) Operational research and NTD/NCD capacities 20 External Opportunities 1) Establishing leprosy referral centres and Strengthen RCS facilities 2) Increased scope for partnerships/consortiums/collaborations in new geographical areas 3) Scope for BPHRC to undertake prospective studies along with LEPRA Society projects 4) Availability of resources for NGO collaborations under NRHM/WHO 5) Engage in advocacy work in collaboration with state forums 6) Publish, present and disseminate research findings/best practices 7) Partnerships under Corporate Social Responsibility 8) Work in areas of NTD/NCD 9) Scope to work in urban and difficult to reach areas 10) Use of clinical and field expertise in research 11) Extending technical support to NGOs, State and Central Government Health departments in areas of leprosy, TB, HIV/AIDS and IT & Data management. 12) Scope for organisation to promote commercial foot wear and BPHRC lab diagnostics 21 Threats/Challenges 1) Budgetary constraints/uncertainty 2) Change in donor priorities and policies 3) Sustainability of donor funded project impact areas / research leads 4) Costs to mitigate the maintenance, services and replacement of existing equipments, vehicles and infrastructure 5) Unethical attitude and expectations from government officials 6) Delay in timely disbursements of the grants by government/donors 7) Addressing natural calamities and civil unrest 8) Inadequate resources to meet the gratuity benefits of the staff 9) Staff poaching 10) Power cuts and increased electricity costs 11) Cope with fast changing IT needs 12) Increasing expectations of stake holders Annexure 4 Internal Consultations Summary As part of the development of the organizational strategy for the period April 2014 to March 2016, consultations with the Beneficiaries, Community Based Organizations, NGOs, Block and District level medical doctors and with the internal staff were held and inputs were collected. During the consultations many stake holders expressed that the organization has good leadership, support the Government programmes, conducts IEC activities at the community and unreached places, transparent in financial systems, support the organizations in strengthening the systems and provides direct services at the community level. The key suggestions to prioritize the issues are partnership with Peoples organization, expanding the geographical area, improving the supervision, fund flow, reporting and documentation , continue working at the community level, provide technical support to the partners, Malaria, Malnutrition, Gender and discrimination, HIV/AIDs, water and sanitation , Child Health , working in tribal area, and Legal support. During the consultations respondents are also expressed to tract the impact of each intervention by documenting the process and successes, providing regular technical support through which the improved quality of services, effective monitoring and the reduced prevalence. Some important Feedback from different respondents “To continue direct services at community level and prioritize Leprosy and HIV/AIDS and identify exclusive point persons for each thematic area.” - Community Based Organizations: “LEPRA should provide nutrition supplementation to the patients and children, medicines and also work on water and sanitation” - Beneficiaries: “Very transparent and monitoring visits are supportive and useful”- NGOs: “LEPRA should continue referral center and capacity building activities at community and district level” - DLO “Capacity building activities should continue on a regular basis to enrich our knowledge” - RHCP “LEPRA India trainings are very qualitative and conduct in local language with local materials and continue the counseling services” - Positive Networks. 22 Annexure-5 External Consultations Summary Environmental scanning is an important step in the strategic planning and as a part (component) of the Environmental scanning; consultations were made with the Government officials, Partners, forums of persons affected. Consultations were made at national level (Delhi/Chennai) and at the state level (Andhra Pradesh, Bihar, Delhi, Madhya Pradesh, and Odisha). The consultations included discussions with Government health authorities, partners and people affected. A total of 48 consultations were made in May & June 2013. The strategic issues are drawn from the “Strengths & Weaknesses of LEPRA India and Opportunities it has from the external perspective. At the national level and state level LEPRA India is seen as major partner to the health programmes. “LEPRA is powerful partners to NLEP. LEPRA has expertise in capacity building in programme management” – Deputy Director General Leprosy, GOI. “LEPRA has expertise in establishing referral system especially strengthening reconstructive surgical facilities in GHC system” – State Leprosy Officer, Odisha. “Experience in strengthening urban leprosy control programme” – State Leprosy Officer, Delhi “LEPRA has expertise in TB control and their support to RNTCP is tremendous” – State Tuberculosis Officer, Andhra Pradesh. “Some of LEPRA models has become best practices and replicated by govt. in other areas – APSAC”. “LEPRA has facilitate participation of National Forum of persons affected in NLEP” – National Forum of persons affected. “Second line leadership is not adequately developed at all levels” – One of the partners. 23 The issues to be considered while developing the strategic plan: Leprosy LEPRA should continue its core focus on leprosy Strengthen Leprosy Control activities (including DPMR) in the district/states where LEPRA is working at present Strengthen urban leprosy programme Strengthen Leprosy Control activities in low endemic states Empower persons affected TB Strengthen TB control programme in difficult to reach area Strengthen research activities - Cater to Category-C through accreditation of Liquid culture (BPRC); Conduct Line Probe Assay; Blue Peters lab to become center of excellence in HIV and further enhance TB work (MDR-TB), Zeno typing HIV/AIDs Strengthen HIV/TB control programme in difficult to reach area Vector Strengthen Malaria control programme in difficult to reach area Borne Strengthen LF Control activities Others • Involving in NCD (Diabetes, Hypertension etc. Life style diseases) Expand work in control of NTD The approaches suggested are working through partners and empower persons affected. 24 Annexure-6 Evaluation of Prioritization of organisational strategic priorities (Internal & External) Factor Need Continue existing Referral centers and Establish new Referral Centers Facilitate in strengthening RCS facilities Capacity Building of GHC staff and District hospitals in Disability prevention/care Develop training of trainers at state level IEC in difficult to reach areas Provision of protective foot wear Develop Models of IEC in urban context Develop patient tracking system Capacity building of Medical College in leprosy Develop effective surveillance system Sustain technical expertise in leprosy by capacity building – low endemic states Empower persons affected to take up advocacy issues Empower persons affected for involvement NLEP planning and monitoring Facilitate in developing LokDoots in leprosy colonies Studies related post integration problems/issues LEM in low endemic states/District Role of environment in leprosy transmission BPHRC to function as surveillance center for drug resistance Scientific evidences to influence the policy makers Share best practices Carry out studies (research) related to post elimination (leprosy) Take lead from previous studies and develop multi centric studies. X X X X X X X X X X Resources Leprosy X X X X X Capacities (strengths, skills) Opportunities Visibility / Impact X X X X X X X X X X X X Aim 5 Aim 1,2,5 Aim 5 Aim 5 X X X X X X X X Aim X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X x x X X x X 25 Remarks Factor Need Resources Take up research studies in leprosy and TB as priority. (There are many other players who are doing HIV/AIDs research) Strengthen partnership with ILEP member organizations Develop partnership with NIE Networking with Research organizations (ICMR etc.) Develop linkages with private sector Working with VWSSC, SHG with social action method (focussing more on community involvement in implementation, decision making etc.) Stigma reduction Advocacy and facilitating for social entitlements and welfare schemes Exclusive dedicated leprosy services X X LEPRA can continue to work in the states in which they are working at present Consider to expand to neighbouring states especially Gujarat (Surat area – where there is migration to AP, Odisha and MP). Support in Drug logistics Facilitate in establishing linkages between DTC and ICTC Monitoring and Evaluation strategy to track the performance progress , include Social Audit Involvement in MDR TB and DOTs follow up Expand Centre of excellence in MDR TB testing in other locations. Establish Treatment Units (TU-TB) especially tribal areas Work in urban slums and tribal/hilly areas of the districts Opportunities Visibility / Impact X Capacities (strengths, skills) X X X X X X X X X X X x X X X X X X X X x X X X X X X X X x X X X X x X X x X Tuberculosis X X X X X X X X X X X X X X X x X X X x X X x X X X X X X 26 Remarks Factor Screen coal mine workers for silicosis (which is under RNTCP) IEC in urban slums and tribal/hilly areas Facilitate training of ASHAs (block-wise) in TB and provide referral slips and sputum cups. Focus on private practitioners involvement Cater to Category-C through accreditation of Liquid culture (BPHRC) Conduct LPA (Line Probe Assay) in the districts (to be allotted) (BPHRC) Global India: Best practices of LEPRA can be shared outside India. India has potential to work with other countries. Partnership with World Vision by developing joint monitoring system. Partnerships with World Vision by involving in building capacity of NGOs Joint consultations with World Vision Health Department Nutritional support to pediatric TB patients Continue present activity of Targeted Interventions Take part in PPTCT (Prevention of Parent to Child Transmission – HIV) interventions especially community mobilization (in marginalised groups) continue to address HIV+TB co-infection Continue mobile ICTC vans involve in monitoring & supervision of the AIDS control programme along with govt. with their resources LEPRA can provide Technical Support Unit at state level (Bihar) LEPRA can focus on the costal districts of AP Need Resources Capacities (strengths, skills) Opportunities Visibility / Impact X X X X X X X X X X X X X X X X X X X X X X x Strengthen documentation X X X x Device joint monitoring system with partner organisation X X X X x x x x X X X X X X X x X X X X X X X X x X X X x x X X X X X X X X X X X X X HIV/AIDS X X 27 Remarks Factor Need Resources Food security Nutrition support for HIV/AIDS affected persons HIV/TB - where there is no doctor, difficult to reach area should be focussed and more on sensitization Address larger advocacy issues To play an advocacy leadership role Create awareness about HIV control in the areas LEPRA is working for other disease Build the capacity of NRHM in AIDS programme planning, implementation and monitoring with LEPRA resources Study the mortality patterns HIV/TB co-infection persons X Capacities (strengths, skills) X X X X x X X X X X X X X X x x x X X x x X X X X Blue Peter lab can be reference lab for HIV/AIDS and be part of quality control. BPHRC should have linkages with other reference labs and APSACS & NACO Research into linking social inequalities and health outcomes. HIV/TB co-infection research Blue Peter lab has opportunity to become center of excellence in HIV and further enhance TB work (MDRTB), geno typing Partnership with World Vision by developing joint monitoring system. Partnerships with World Vision by involving in building capacity of NGOs Joint consultations with World Vision Health Department Develop partnerships with Regional units of CHAI and LEPRA regional units. X X X X X X X X X X X X X X X X x X X X x X X X x X X X x X X 28 Opportunities Visibility / Impact X x Remarks Improve the monitoring system among LEPRA projects Factor Explore the possibilities of utilizing NGO package in NVBDCP. Social Marketing of Bed nets Running malaria clinics Ensure radical treatment and drug compliance in 19 high risk districts of MP Continue to work in LF. Focus on north Bihar districts. Start a pilot project in 3 or 4 district which can be a model for replication in other districts. Need Resources Capacities (strengths, skills) Vector Borne Diseases X X X X X Opportunities Visibility / Impact X x X X x X X x Focus on NE states, Northern states and North west states. Malaria - where there is no doctor, difficult to reach area should be focussed and more on sensitization. Strengthen the control activities 9 costal district in AP are endemic for LF Work in 5 districts of MP which are endemic for LF (Shivpuri, Umaria, Chhindwara, Tikamgarh) X X X x X X X x X X X x X X X x Establish Low vision care centre in MP At present working in two districts of Bihar. Expand to the other districts NIE (Blindness) – develop effective models in prevention of blindness in rural and tribal population. X X X X X X x x X X X x Involving in NCD (Diabetes, Hypertension etc. Life style diseases) Develop an integrated model of total health care Expand work in control of NTD (Neglected Tropical Diseases) LEPRA to become “National health related organization” Enlarge and expand work geographically (Now limited to few states only) X X X x X X X x X X X x X X X x Blindness Control General 29 Remarks Continue and expand LF work in priority districts/states Factor Involve in control of epidemics of Swine flu and Chikungunya. Involve Social marketing, adolescent health, and school health. LEPRA can facilitate in creating a model SHG Address psychological problems on persons affected by Leprosy, HIV/AIDS, and TB. (mental health interventions) Geriatric care - Establish geriatric programme Cancer - establish Help desks and counselling centres Hemophilic center in Bihar Capacity building of CBO along with SERP (AP) in an integrated approach (integrating into main agenda of the training of SERP. The capacity building could be in all communicable diseases. Develop Community based Monitoring system (CBMS) Focus on Human chain communication strategy –IEC Empower people affected to the extent people affected will be capable of dealing their own human rights and advocacy issues without external funding agency support A designated unit could be established for proposal writing. Recruit young public health specialists Develop second line leadership at all levels Establish a base (presence) in the capital city (Delhi) for effective functioning. Decentralization for quick decision making. NCD among people affected and children Need Resources Capacities (strengths, skills) Opportunities Visibility / Impact X X X x X X X x Remarks X X X X x X X X X x X X X x X X X X X X X X X x x x X X X X x x Happening X x X X X x Essential and critical Essential Essential X X X Fundraising Developing fund raising department X Corporate fund raising Participation in fund raising consortium X X X X 30 Factor Need Resources Continue existing fund raising activities Developing corpus/reserve funds X X X Cost control Strengthening financial management Capacity Building of CBOs/NGOs in financial management X X X Governance and organizational development Best employment practices Talent management (Attract, motivate and retain through professional development opportunities) Succession planning Mentoring and coaching Reward recognition Monitoring and evaluation- HR practices X X X Sustaining all current activities Development of web based patient and operational data capture Cloud based data and document management Capacity building X X Organisational safety and security Optimize assets management Capacity building of support staff on multi tasking X X X Capacities (strengths, skills) X X Opportunities Visibility / Impact X X x x X X X X X X X x x X X X X X X X X x X X X X X X X X X X x x X X X X x x X X X X x x X X X X X X X X x Finance X X X Human Resource X X X X X X X X X X IT&MIS X X Administration X X X 31 Remarks Essential Annexure-7 LEPRA UK Strategy 2007-10 Our Vision A world in which the poorest and most marginalised people have equitable access to health and improved quality of life Our Purpose We work to address unmet health needs of people affected by Leprosy, Tuberculosis, HIV/AIDS and other health conditions exacerbated by poverty, discrimination and stigma LEPRA Health in Action has a long history of working in areas that other agencies will not. This has been true from our beginnings in 1924 and is true today – Orissa, Bihar and Madhya Pradesh in India, Angola and Guatemala are examples. In a like manner we concentrated on a disease that today still carries one of the highest incidences of stigma of any disease, leprosy. Lymphatic filariasis, leishmaniasis and HIV/AIDS are also stigmatising, as is TB through its association with HIV/AIDS. Values • • • • • Equity: We work to improve the health of some of the most disadvantaged people around the world Respect and dignity: We are a people focused organisation, working to eliminate stigma and marginalisation caused by disease and poverty Creativity: We encourage innovation in the solutions we adopt Efficacy and Quality: We ensure that our resources are used in the most efficient and cost effective manner and that the quality of our services is uniformly high Sustainability: We believe that the principal responsibility for the provision of health care rests with governments. We work to bring about structural changes which produce long lasting benefits Areas of Operation LEPRA Health in Action currently supports programmes and projects in Africa, Asia and Latin America. We will, funds permitting, respond to further requests for support from all three continents. 32 How we work: • • • • • Focus on people: We help people to change their lives in addition to addressing the effects of disease Provision of services: LEPRA Health in Action works directly with individuals and communities, ensuring that those most in need can access the services they require Catalyst, coordinator, collaborator: As well as direct service provision through local staff, we also support national and local NGOs, and work with governments, international NGOs, communities and other change agents to achieve the greatest possible impact. We support national and local government programmes both financially and technically. We collaborate with a wide range of international health and development organisations and with funding agencies Impact: We regularly monitor and evaluate the effectiveness of our interventions and make changes where appropriate Accountability: We ensure that our supporters, partners, counterparts and beneficiaries are informed and involved in appropriate ways Our Structure LEPRA Health in Action is a registered Charity. Our governance is the responsibility of an Executive Committee the members of which are Trustees of the Charity, with a President (Sir Christian Bonington) and a Patron (Her Majesty Queen Elizabeth II). The Chief Executive and staff advise on policy and implement policy set by the Trustees. Our fundraising department is split between our office in Colchester and a Regional, home based, Fundraising Team. These teams, along with the Programmes Team and general administration are supported by a Finance and Administration Team. We have Country Directors in Bangladesh, Mozambique, Angola, Brazil and Guatemala and a Representative in Malawi. The programmes in India are managed by LEPRA Society India. The Executive Committee and staff are advised by a team of medical and other relevant experts. Current Situation Millennium goals: In 2000, world leaders issued the Millennium Declaration, setting out eight Millennium Development Goals (MDGs). Targets for the health-related MDGs include: 33 • • • • • reducing infant and child mortality by two-thirds by 2015 reducing maternal mortality by three-quarters by 2015 improving access to reproductive health services halting the increase in incidence of communicable diseases (AIDS, malaria, tuberculosis) reducing malnutrition by halving the proportion of people who suffer from hunger by 2015 The Millennium Development Goals provide an important part of the context for the work of LEPRA Health in Action over the next three years. Not only are we keen to make a contribution to the achievement of these goals, but we also recognise that major donors have aligned their criteria around the MDG which will have a major impact on our fundraising strategy. LEPRA Health in Action’s income in 2006 was £6m. Our major source of income is the general public. We also receive income from Governments, the Big Lottery Fund, the European Commission, the Global Fund, trust and corporate donors and from other members of the International Federation of Anti-Leprosy Associations – ILEP and other NGOs. Income is also raised from the Island States (Jersey, Guernsey and the Isle of Man) and Irish Aid. Some country programmes also raise local income. This income supports work in nine countries in three continents and includes work with leprosy, tuberculosis, HIV/AIDS, malaria, leishmaniasis, lymphatic filariasis, health education, research and disability. LEPRA Health in Action edits and publishes Leprosy Review, a much acclaimed and cited international journal. Overview of the strategic plan We will consider a formal name change in 2007. 2007-10 will be years of growth for LEPRA Health in Action. This strategy gives us a framework for both extending the reach of our work, and also for improving further the quality of health care for people affected by leprosy, tuberculosis, HIV/AIDS and other health conditions exacerbated by poverty, discrimination and stigma. 34 We are also keen, over the coming period; to develop our public affairs work, both in the UK and internationally, raising the awareness of the impact of stigmatising diseases, and the importance of policies to tackle them. Inevitably, a strategy for growth will have a major impact on all aspects of our operations and on all our staff – from our presence in the field to our fundraisers and administrators in the UK. Over this period we will be developing a number of corporate social responsibility initiatives to underline our commitment to sustainability in all aspects of our work. The Strategy Aim 1: To increase the availability of health care and community support for those affected by the diseases of poverty, discrimination and stigma In order to achieve this aim we will work in collaboration with governments, NGOs, civil society and the private sector to achieve the following objectives. We will also seek to offer services in those areas where there are serious gaps in provision. Objective 1.1 Strengthen the capacity of governments to provide health care for those affected by the diseases of poverty, discrimination and stigma How we will know if we have achieved this objective: Improved diagnosis and treatment and access to health care. Actions towards achieving Objective 1.1 will include: • • • • • • • Targeted training interventions for government staff followed by monitoring visits to assess quality of diagnosis Further develop our programme of referral centres Run targeted diagnostic campaigns Monitor cases being referred for secondary services Become implementing agency for Global Fund monies for HIV/TB/Malaria in Angola and Guatemala, whilst continuing this function in Bangladesh, India and Mozambique Establish a regional office in the Indian state of Bihar Focussed programmes of scientific research in the UK, Malawi and India 35 Objective 1.2 Develop the capacity of local communities by training and funding local NGOs and CBOs How we will know if we have achieved this objective: Greater number of local NGOs and CBOs will be able to meet our operating criteria, and work in full partnership with LEPRA Health in Action. Actions towards achieving Objective 1.2 will include: • Examine the history of NGOs and measure impact of training • Set minimum acceptable standards for partner NGOs/CBOs • Monitor our partner NGOs/CBOs to ensure standards are maintained • Training those who have a health role, including private practitioners and traditional healers Objective 1.3 Increase income to be able to deliver this programme How we will know if we have achieved this objective: We will measure increases in income from all sources – government funding, funding agencies and the public. Objective 1.4 Where appropriate we will provide direct services We believe that the main responsibility for health care lies with governments, but there are some situations where LEPRA Health in Action will make direct provision. How we will know if we have achieved this objective: By monitoring our programmes and through increased partnerships with NGOs/CBOs. Note: we will prioritise on the basis of return on investment – maximising the impact of our funding. Objective 1.5 Establish criteria for determining which countries we work in Our strategy is for growth, and one area for growth might be to work in new countries. In order to do so, we need to establish clear and objective criteria. How we will know if we have achieved this objective: Criteria developed. 36 Actions towards achieving objective 1.5 will include: • Undertaking research/situational analysis • Developing the criteria Aim 2: To develop the quality of health care: we will maintain, develop and disseminate LEPRA Health in Action standards of best practice LEPRA Health in Action has world class expertise in health care for those affected by the diseases of poverty, discrimination and stigma and has developed a number of proven working models. This strategy provides a framework within which we can share that expertise, and improve the quality of services available. Objective 2.1 Promulgate our existing proven working models How we will know if we have achieved this objective: Adoption of models. Actions towards achieving objective 2.1 will include: • Input from medical and other relevant experts, including targeted visits • Invite government observers to visit our programmes • Deepen relationships with governments • Use endorsements from users and funders more widely Objective 2.2 Initiate new ways of working, develop new working models LEPRA Health in Action has over 80 years experience to draw on, coupled with a commitment to innovation and creativity in its work. How we will know if we have achieved this objective: Development of new working models. Actions towards achieving objective 2.2 will include: • Development of LEPRA Health in Action wide monitoring and evaluation scheme (see below) • Networking and sharing best practice between LEPRA Health in Action field offices 37 Objective 2.3 Improve LEPRA Health in Action wide monitoring and evaluation, learn from and act upon the results How we will know if we have achieved this objective: Development and adoption of an agreed monitoring and evaluation scheme. Actions towards achieving objective 2.3 will include: • Collection of baseline data wherever possible • Current situational analysis • Undertaking operational research • Develop scheme Aim 3: Raise profiles of neglected diseases and address the effects of poverty, discrimination and stigma In order to raise the profile of the diseases of poverty, discrimination and stigma, LEPRA Health in Action will also need to raise its own profile and develop its brand. Objective 3.1 LEPRA Health in Action will enhance its reputation as a policy influencer How we will know if we have achieved this objective: Sitting on appropriate national/international panels. Increased press coverage, more people contacting LEPRA Health in Action, approaches by governments and NGOs, stronger relationships with an increased number of NGOs. Actions towards achieving objective 3.1 will include: • Develop public affairs activities to build influence in UK and advise and support the building of influence in those countries where we work • Develop LEPRA Health in Action brand identity Objective 3.2 LEPRA Health in Action will have regular dialogue with policy makers and beneficiaries How we will know if we have achieved this objective: Through feedback from meetings. Actions towards achieving objective 3.2 will include: • Undertake social monitoring to ensure the participation of civil society • Improve contact with key government officials and funders 38 • • • More systematic dissemination of good experiences Invite government observers to visit model projects Map and monitor number of groups we are involved with Objective 3.3 Propose solutions based on proven LEPRA Health in Action working models How we will know if we have achieved this objective: Models will be replicated in other areas. Actions towards achieving objective 3.3 will include: • Ensure all action plans and models are monitored and disseminated Objective 3.4 Increase income Not only will increased income enable us to seize more opportunities, and develop more effective public affairs activities, it will also enable us to grow – thereby enhancing our reputation. How we will know if we have achieved this objective: We will measure increases in income from all sources – government funding, funding agencies and the public. Aim 4: Demonstrate corporate social responsibility Objective 4.1 To take into account the economic, social and environmental impact of our activities How we will know if we have achieved this objective: When a corporate social responsibility policy is developed. Actions towards achieving objective 4.1 will include: • The establishment of a working group 39 Annexure-8 LEPRA UK Strategy 2011-15 Vision Our vision is for LEPRA Health in Action to be the partner of choice for those seeking to bridge the health gap for people in need Purpose Our purpose is to transform lives of people affected by leprosy and other health conditions exacerbated by poverty and social discrimination We do this by: • being driven by the needs of the communities in which we work • working across a wide range of health activity including health education, diagnosis and treatment, prevention of and rehabilitation from disability, and enabling economic independence • raising funds in the UK, in countries where LEPRA works, and internationally • working in health areas that build on our knowledge, skills and expertise empowering communities to ensure that their health related problems are addressed now and for the future • developing, implementing and sharing evidence based sustainable models of excellence • working directly, and in appropriate partnerships to give the greatest number of people access to lasting quality services • raising awareness of health issues with the general public, organisations and governments and influencing national and international policies • recognising that people in need can be marginalised and made vulnerable by their health status, lack of access to appropriate treatment, gender, disability, their community, geography or poverty • recognising that women have a vital role to play in the overall health of society • currently working in India and Bangladesh across a range of diseases such as leprosy, lymphatic filariasis, TB, HIV and Aids, malaria, and eye health, we are open to new opportunities that make best use of our skills and have a positive impact on the health of our target communities Values: these values represent the ideas and principles that will guide our thoughts and actions, both internally and externally. We will be: 40 People focused We will be guided by principles that reflect our people focused purpose. Respectful of diversity and diligent in our adherence to human rights, we will ensure dignity of treatment and equality of opportunity for all our beneficiaries, service-users, and stakeholders. Our organisational activities will be guided by the ethics of professionalism, a requirement for involvement and teamwork, and the need for empathy and active listening in all interpersonal relationships. Open We will be open, receptive, and transparent in all we do, promoting a culture of honesty and integrity which will both enable quality and value creativity. Information will be accessible to all and models of best practice shared internally and externally. We will operate under the principle that questions are admissible and answers are available. We will be passionate about listening to stakeholders while being honest about ourselves. We will endeavour to expand our learning and be receptive to new ideas; we will be as forthcoming about challenges as we are about successes; and will be unremitting in our bid to constantly improve our transparency, accountability, honesty and integrity. Dynamic We will look for, and be sensitive and responsive to, evolving needs of our target population, donors and partners as well as political, social and economic changes in the places where we work and beyond. We will be forward looking and innovative in all that we do being guided by our vision, purpose and strategic principles. This involves thinking outside and beyond what we do now whilst ensuring that we are being realistic about what we can and should be doing and who we should be working with. Effective We will measure our effectiveness and make it an integral part of our decision making. Decisions will be made based on the expected outcomes for a given input, informed by evidence gained through experience. Positive impact will be our byword for success, as measured first and foremost by the long-term effect of our work on people’s lives. We will put into place strong systems throughout the organisation which evaluate our performance in a uniform, participatory, thorough and open way. We will be aware of, and seek to minimise the environmental impact of our work. 41 We are committed to professionalism, competence and proficiency delivered through appropriate institutional and human resources. For us, value for money will mean the best possible use of resources for the largest transformative effect and will be prioritised. Strategic principles When looking at the potential for work in a new geographical area it must • draw significantly on existing skills and knowledge • be an area of need identified by recognised assessment tools • create the opportunity to implement a leprosy intervention as part of or alongside the main programme of work • have local LEPRA governance structure and UK board of trustee approval that it is in line with the strategic direction When broadening activity in an existing area • if beneficiaries have concurrent health problems then we would seek to help them access appropriate services with an emphasis on referral We will always have a measure of active involvement with the beneficiary to better inform our work. The ultimate responsibility for governance rests with the UK board of trustees but they will promote open working and a full exchange of information with local LEPRA governance structures, working together towards a mutual strategy. LEPRA will build up an operational reserve to enable it to respond to identified needs and potential impact rather than be driven by available donor funding. Strategic Aims During the period of this strategy we will measure performance against the following strategic aims • • • • • • • Respond to community need with quality health interventions Influence change Deliver sustainable solutions Improve knowledge to support decisions Build and use resources effectively to deliver the strategy Increase profile Ensure systems and structures can support delivery of the strategy 42 LEPRA Health in Action Strategy map Vision and Purpose Programme perspective: Meeting the needs of our beneficiaries Purpose: to transform the lives of people affected by leprosy and other health conditions exacerbated by poverty and social discrimination Respond to community need with quality health interventions Resource perspective: Generation and management of resources to deliver the strategy Organisational perspective: Ensuring the organisation has the tools to deliver the strategy Vision: to be the partner of choice for those seeking to bridge the health gap for people in need Influence change Deliver sustainable solutions Build and use resources effectively to deliver our strategy Ensure systems and structures can support delivery of the strategy Increase profile Learning and growth perspective: ensuring we have the skills and knowledge to deliver the strategy Improve knowledge to support decision making 43 Strategic aims mapped onto board of trustees monitoring model Programme perspective: How is our programme performing in relation to our purpose and vision? Resource perspective: How are we doing in terms of generation and use of resources to support our purpose? Respond to community need with quality health interventions Health education Diagnosis and treatment POD SER Build and use resources effectively to deliver the strategy Fundraising Marketing Financial analysis/ cost effectiveness Deliver sustainable solutions Community empowerment Partner capacity building Models of excellence/ best practice Influence change Civil societynetworks Government and multilateral interaction National/ international visibility Advocacy People focused Effective Vision: to be the partner of choice for those seeking to bridge the health gap for people in need Purpose: to transform lives of people affected by leprosy and other health conditions exacerbated by poverty and social discrimination Increase profile Communications strategy Dynamic Open Ensure systems and structures can support delivery of the strategy Improve knowledge to support decisions Leprosy Review Research Monitoring and evaluation Impact Recruitment, retention and training of skilled staff and volunteers Workplans and appraisals Financial management IT systems Programme information Governance Risk register and analysis Learning and growth perspective: Are we developing the skills and knowledge to deliver the strategy? 44 Organisational perspective: Do we have the tools to do the job? Annexure-9 Shared vision and aims - LEPRA UK and LEPRA Society strategies Commonality between 2008-2013 (LEPRA Society) and 2007 -2010 (LEPRA UK) LEPRA UK 2007 -2010 Vision A world in which the poorest and most marginalised people have equitable access to health and improved quality of life Mission/ Purpose We work to address unmet health needs of people affected by leprosy, TB, HIV/AIDS and other health conditions exacerbated by poverty, discrimination and stigma Values Equity, respect and dignity, creativity, efficacy and quality , sustainability LEPRA Society Remarks 2008-2013 Equitable Access to Health LEPRA UK- World and an improved life for India’s poor and Marginalised LEPRA Society- India Communities in place of world LEPRA Society; Health in Action is a health and development organisation working to restore Health, Hope and Dignity to people affected by leprosy, tuberculosis, Malaria, HIV/AIDS, blindness and other health conditions exacerbated by stigma and social discrimination Equity, respect and dignity, credibility, creativity, care and commitment, ethics, efficacy and quality , sustainability 45 Bottom up approaches followed: LEPRA UK • Unmet needs • Mentioned the word poverty LEPRA Society • Health and development and restore health, hope and dignity (adopted from previous LEPRA UK strategy ) Added two diseases malaria and blindness Bottom up approaches followed Strategic Aim Aim 1 Aim 2 Aim 3 Aim 4 LEPRA UK LEPRA Society To increase the 1. To increase access and availability of availability of health care and health care and community participation community support for those affected by the diseases of poverty, discrimination and stigma To develop the 2. To enhance the quality of quality of health health care by improving care: we will organisational capacities and maintain, by developing and develop and disseminating standards of best disseminate practice. LEPRA Health in Action standards of best practice Raise profiles of 3. Raise the profile of diseases of neglected stigma and poverty and diseases and address the effects of poverty, address the discrimination and stigma. effects of poverty, discrimination and stigma Demonstrate corporate social responsibility Remarks LEPRA Society: • Conceptualized Indian context to LEPRA UK and LEPRA Society- Similar LEPRA UK • Neglected diseases LEPRA Society • Profile of diseases of stigma and poverty 4. Undertake research to improve • knowledge and develop strategies to support health care of infectious and allied diseases of importance in collaboration with academics/institutions/ disease control programmes. Aim 7 of LEPRA Society is similar to LEPRA UK’s Aim 4. • Aim 4 of LEPRA Society is in line with aim 2 of LEPRA UK with focus on research. 46 Strategic Aim Aim 5 Aim 6 Aim 7 LEPRA UK LEPRA Society 5. To further reduce the leprosy Remarks LEPRA Society: load (impact, incidence) and • Exclusively focus on support leprosy affected leprosy in line with persons. LEPRA UK Aim 3 6. Build organisational capacity to LEPRA Society’s aim 6 improve effectiveness, is under the objective credibility, sustainability through Aim 1- To develop resource mobilization. organizational capacities and focus on resource mobilisation. 7. Demonstrate social In line with strategic aim responsibility 4 of LEPRA UK and focus on social responsibility 47 Annexure-10 References A) Consultations and their consolidation 1) Internal consultations; Regional Departments; 2) External consultations-External stakeholders, donors, NGOs, Consortium members, Academic/research institutions, Government departments 3) Community/Community based organisations – Community, Beneficiaries and Community Based Organisations B) Review documents 1) WG3:Communicable and non-communicable Diseases- 12th five year plan 2) WHO Enhanced Global Strategy for Further Reducing the Disease Burden Due to Leprosy (2011-2015) 3) Categorisation of Districts for Improving Effectiveness of National Leprosy Eradication Programme – A Focussed Approach 4) Leprosy – A Continuing Challenge, LEPRA Society Health inaction action position paper 5) Press Information Bureau, GOI Ministry of Health and Family Welfare19-March, 2013 14:12 IST, Special emphasis for Eradication of Leprosy 6) MoU ILEP and NLEP 7) ILEP position paper 8) LEPRA Annual reports and special initiative reports 9) LEPRA UK strategy for 2011-15 10) LEPRA Society Strategy 2008-13 11) Research priorities in leprosy, WHO, Expert committee report on leprosy-2012 eighth report; 12) Research and development-ILEP position paper July 2013 13) ICMR thrust areas on communicable diseases 14) NTDs-ILEP document on NTDs 15) London declaration on NTDs 16) Bangkok declaration Towards a Leprosy-Free World - International Leprosy Summit – Overcoming the Remaining Challenges, Bangkok, Thailand, 24–26 July 2013 17) WHO – Weekly Epidemiological Record – 24th August 2012, No. 34, 2012, 317-328 18) National AIDS Control Organisation (NACO) Annual Report 2012-13 48 19) Global data on visual impairment in the year 2002. Bulletin World Health Organ 2004; 82: 844–851 10/07/2013 20) National Programme for Control of Blindness control of blindness, Government of India , Report of the Working Group on Disease Burden for 12th Five Year Plan 21) An overview of The High Level Panel’s report on the Post-2015 Development Agenda and its relevance to Lepra shared by LEPRA UK 49
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