starfish users| quick guide

STARFISH USERS | QUICK GUIDE
TABLE OF CONTENTS
PROFILE INFORMATION........................................................................................................................... 2
ACADEMIC PROGESS REPORT (APR)............................................................... Error! Bookmark not defined.
RAISE A FLAG or KUDOS at ANYTIME ....................................................................................................... 4
RAISE A FLAG OR KUDOS | OPTION 2: .............................................................................................................5
CLEARING A FLAG .................................................................................................................................... 6
CLEARING FLAGS FOR MULTIPLE STUDENTS ....................................................................................................7
Starfish Quick Look | Pace University | Last Edited - Tuesday, July 26, 2016
USERS QUICK GUIDE
PROFILE INFORMATION
Click your name to open your Starfish Profile.
(Top right hand corner)
INSTITUTIONAL PROFILE:
This is the information that students
see, so please fill out as much as
possible: Contact information,
General Overview and Your
Biography.
APPOINTMENT PREFERENCES:
Default Settings for appointment /
office hours. You can set minimum
appointment length, create your
locations and set scheduling
deadlines, configuring how far in
advance students have to make
their appointments.
EMAIL NOTIFICATIONS:
Notification and Summary settings.
Set Appointment reminders and
alerts, configure your summary
email settings and check when you
would like to be notified of tracking
items changes.
Starfish Quick Guide | Pace University | Last Edited - Tuesday, July 26, 2016
Page 2 of 7
USERS QUICK GUIDE
ACADEMIC PROGESS REPORT (APR)
Any open Academic Progress Report or (APR) will be listed as shown below.
Select the Outstanding Progress Report link on the Starfish Home page.
*Note: Each course will have its own Academic Progress Report.
Check the boxes that apply
for each desired flag(s) for
any of your students.
Click the comments icon (
) to add comments or
notes.
You can click the
information icon ( ) to
verify whether or not the
student can view the flag.
IMPORTANT NOTE:
Don’t Click Submit until you are completely finished with the report!
Use Save Draft if you are not ready to submit your report.
You can then return at a later time to complete the remaining report and submit.
Once you have COMPLETED the entire report Click Submit.
Starfish Quick Guide | Pace University | Last Edited - Tuesday, July 26, 2016
Page 3 of 7
USERS QUICK GUIDE
RAISE A FLAG or KUDOS at ANYTIME
Faculty/Advisors and others have the ability to raise flags and/or kudos on students at any point in the
semester. This is beneficial when there is concern for a student before an Academic Progress Report is
available or after the report has already been submitted.
LOGIN TO STARFISH | Go to the: starfish.pace.edu
Login using your University username and password
Select STUDENTS then the My Students sub-tab
(See BEST PRACTCES to set this as your default page)
1. Check the box next to the student(s)’ name.
NOTE: This allows you to select
multiple students so that you can
open the same flag for all the
selected students, including
comments.
2. Click on the button of
the tracking
item desired:
Flag, Kudo,
Referral, To-Do,
Message and Notes.
Use the CONNECTION
drop down menu to filter
by your ROLE or COURSE
3. Select the FLAG or KUDO
in the pop-up window then enter your
COMMENT.
Click Save.
Starfish Quick Guide | Pace University | Last Edited - Tuesday, July 26, 2016
Page 4 of 7
USERS QUICK GUIDE
RAISE A FLAG OR KUDOS | OPTION 2:
Click on the Student’s name anywhere in the system - This opens the Student’s Folder.
You would then click on the desired tracking item button with the plus sign: Flag, Referral, To-Do, Kudo.
1. Click on the
button of the
tracking item
desired: Flag, Kudo,
Referral, To-Do,
Message and
Notes.
2. Select the FLAG or
KUDO in the pop-up
window then enter
your COMMENT.
3. Click Submit.
NOTE: Once you click Submit
the flag or item is added to the student’s file.
Notifications are sent to the students for
Academic and Financial flags.
As part of our BEST PRACTICES it is helpful to clear any flags, that have been resolved, prior to completing the
Academic Progress Reports.
Starfish Quick Guide | Pace University | Last Edited - Tuesday, July 26, 2016
Page 5 of 7
USERS QUICK GUIDE
CLEARING A FLAG
One of the most important aspects of Starfish is the ability to identify students at risk. With this ability comes a
need to “close the loop” or to periodically clear the open flags in the system.
Select the STUDENTS then the TRACKING sub-tab
(See BEST PRACTCES to set this as your default page)
You will see a list of tracking items for your students.
Identify which flag you want to clear.
Hover over or click the FLAG
ICON then select CLEAR.
Enter a COMMENT
answering why the flag is
being cleared. This is
beneficial for recordkeeping and for other staff
members who have access
to view student flags.
Hover over any ICON in Starfish
to get pop-up window.
Then Click Submit. The flag
will no longer appear as
active.
To review flags that you have cleared, simply return to the Tracking
sub-tab and sort for “Active and Resolved” items in the View sorting
bar.
*Note: With multiple instructors, advisors, and service providers
having the ability to assist the student. Some flags will remain active
all semester but this does not mean the student has not received
assistance.
All flags will be cleared at the end of the semester.
Starfish Quick Guide | Pace University | Last Edited - Tuesday, July 26, 2016
Page 6 of 7
USERS QUICK GUIDE
CLEARING FLAGS FOR MULTIPLE STUDENTS
SELECT THE STUDENTS TAB ON THE TOP OF THE PAGE
(See BEST PRACTCES document to set this as your
default page)
STUDENT LISTING (Roster view)
Once you click on the Students tab you will get a
listing on your students. You then must click on the
Tracking tab on the second row of navigation tabs.
TRACKING ITEMS
Once you click on the Tracking tab you will get a listing of students that have flags raised. This is a listing of all
of the students you can see in various views.
SELECT ALL OF THE STUDENT(S)
Once you are on the Tracking items screen you click
to check the box to the left of the student’s name.
You have a few different options above
the students’ name (Resolve, Comment,
Assign, Flag, Referral, To-Do, Kudo).
Select Resolve to clear the Flag(s).
Once you click Resolve you will get a pop-up window. In
this window you enter your comments in the appropriate
box and then click Submit.
You have now successfully Cleared your open flag or
Closed the Loop.
Starfish Quick Guide | Pace University | Last Edited - Tuesday, July 26, 2016
Page 7 of 7