Case Study
Enterprise Solutions
Large Hospital Chain Goes Digital with PeopleSoft 9.2 Upgrade
Client Overview
The client is one of the largest health care service provider in the U.S. western region. They are world-renowned for their paediatric treatments with more than 60 locations in
Northern California.
The client is currently expanding and building a state-of-the-art hospital that will use the most innovative
digital technology and treatment equipment available to deliver exemplary paediatric and obstetric care.
KEY SOLUTION HIGHLIGHTS
• Legacy Modernization - PeopleSoft HCM &
KEY CHALLENGES
The existing PeopleSoft platform was not scalable to meet client’s future vision. In addition, with the
release of 9.2, client’s existing PeopleSoft HCM & FSCM application was nearing the end of product
support.
•
The following challenges were identified as key drivers for PeopleSoft 9.2 upgrade
•
Lack of user friendly featues
•
• Limited usability of applications
• Limited availability over smart devices
•
Lack of visibility
• Absence of effective dashboards and analytics
•
FSCM 9.1 Upgrade to 9.2 along with
PeopleTools 8.53 to 8.54
Revamped Talent Acquisition Process Re-designed talent acquisition management
processes
Re-defined User Experience - Enabled easy usability and better look & feel through
Fluid User Interface
On the Go Access Anytime Anywhere Enabled mobile features for employee
self-service, approval processes and many
more
Insights Driven Financial and HR Operations
through 9.2 WorkCenters functionality
Flexibility & Ease with efficient trackingDeployed solution for tracking procurement and
travel expenses
TECHNICAL ENVIRONMENT
Complex Processes and Systems
• Complex processes & outdated application functionalities
(Recruit to Retire , Account to Report, Procure to Pay )
• Many third party systems for processes such as procurement
& travel management
• HCM - Core HR, eProfile, ePerformance,
eCompensation, Base Benefits, Time & Labor,
Payroll Interface, TAM/CG
• Financials - GL, AP, AR, Purchasing, Asset
Management, , Project Costing, Inventory,
Mobile Inventory
Lack of internal talent
• Lack of In-House Capabilities to meet the project
requirements
© Hexaware Technologies. All rights reserved.
www.hexaware.com
Case Study
Enterprise Solutions
THE HEXAWARE SOLUTION
Hexaware carried out a PeopleSoft 9.2 Upgrade enabling enriched functionalities and built mobile capabilities using the new PeopleSoft Fluid User
Interface to ensure a high-level user experience across various devices and screen sizes.
THE HEXAWARE APPROACH
Hexaware adopted a workshop-based approach to brainstorm requirements, existing processes and the contours of the final implementation. The
4-week workshop included Hexaware’s functional HR and Finance consultants as well as the client’s IT and business teams.
After interacting with business users and gaining a clear understanding of the requirements, Hexaware helped the client team understand the capabilities of PeopleSoft 9.2
Hexaware used an Onsite Offshore model to execute the project initiative. In addition, throughout the life of the project, the Hexaware’s team was
closely associated with client’s key process owners to demonstrate the implemented functionality and make required adjustments if any.
This approach ensured the on-time and within budget, successful completion of the project.
BUSINESS BENEFITS
5X
5X Reduction in time taken for Approvals processes
80%
Hiring processes got faster by 80% through automation
360
Enhanced Operational Insights through customized WorkCenter
About Hexaware
Hexaware is a leading global provider of IT, BPS and consulting services. The Company focuses on key domains such as Banking, Financial Services,
Capital Market, Healthcare, Insurance, Travel, Transportation, Logistics, Manufacturing and Consumer. Our business philosophy, “Your Success is Our
Focus”, is demonstrated through the success we ensure for our clients. Hexaware focuses on delivering business results and leveraging technology
solutions by specializing in Application Development & Maintenance, Enterprise Solutions, Human Capital Management, Business Intelligence &
Analytics, Quality Assurance and Testing Services, Remote Infrastructure Management Services and Business Process Services. Founded in 1990,
Hexaware has a well-established global delivery model armed with proven proprietary tools and methodologies, skilled human capital and SEI
CMMI-Level 5 certification. For additional information logon to: www.hexaware.com
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