ACCESS CONTROL SOLUTIONS Installation and User’s Guide A.C.S. Inc. 21130 S Kildare ave. STE 100 Matteson, IL 60443 Tel.:(708) 747-2629 Fax: (708) 747-9828 www.coinops.net [email protected] Advancing Technology For Your Needs! www.coinops.net February 2004 Ref.: # I00340 INTRODUCTION We thank you for purchasing an A.C.S. Inc. coin-op system. This manual provides very important instructions on ways to get the maximum out of your coin-op system. It will give you an accurate description of your coin-op, provide you with tips on how to install it properly and how to program it. Therefore, once your coin-op installed, do not discard this manual. Keep it in the small transparent plastic pouch where you found it. This way, it will always be available to you. The model 9500 offers you the possibility to accept coins, bills and prepaid cards. When all options are in place, it re-values the cards using bills and coins. It can even give bonuses. The model 8500 only accepts coins. Coin-ops models 8500 and 9500 use the same circuit board. Both models come with a complete auditing system. This audit is of great help when it comes to knowing exactly what are the revenues of your coin-op. Therefore, keeping a written record of vending activities is a very important part of managing your system. Your coin-op comes with two pairs of keys. One pair is for the “T” handle and the other is for the by-pass. The keys are not registered. Therefore, it will not be possible for us to provide you with new keys in the event you loose them. For this reason, DO NOT KEEP ALL KEYS ON THE SAME KEY RING. Put a pair in a safe place. A.C.S. INC. – WARRANTY AND LIABILITY CONTRACT By issuing a Purchase Order or contracting with A.C.S. Inc. to carry out the supply of products, clients are accepting the terms of this Warranty and Liability Contract. A.C.S. Inc. warrants all parts of new equipment for one (1) year, from date of invoice against DEFECTIVE MATERIAL OR WORKMANSHIP, but not against damage caused by accident, abuse, faulty installation, or improper operation and installation. A.C.S. Inc. shall not be liable for any direct, indirect and/or consequential damages or losses, including loss of use, revenue, profit incurred by the client, its customers and/or any third party as a result of the use of the work carried out by A.C.S. Inc. for the client, including any loss resulting from equipment failure or malfunctions, design or programming errors or any other use of the work carried out in this contract. The client specifically waives any claim or recourse it may have against A.C.S. Inc. in any of the above instances. A.C.S. Inc.’s obligation under this warranty is limited to correcting, or at its option replacing, without charge at its factory any equipment, components or parts thereof which are returned to its factory (transportation charges prepaid) within one year after date of invoice, examination of which disclose to A.C.S. Inc.’s satisfaction that the equipment, components, or parts thereof were originally defective. Any changes in design or improvements added to the line of equipment shall not create any obligation to upgrade or modify equipment previously sold and delivered to the client. Any unauthorized alteration of, or addition to, articles of the contractors manufacture voids this warranty. Equipment or components returned for Warranty repair must be accompanied by a copy of the original invoice as verification of pur-chase date. Equipment or components returned without a copy of original invoice will be charged to the customer at the regular repair rates. 2 55 Personal notes CONTENTS Introduction Contents Installation Normal sequence of operation Harness description from coin-op to copier Connecting your coin-op Connecting an external card reader Inside the 8500/9500 Inside the 8500/9500 MCU board The coin-op menus Language Machine ID # Peripherals Set tenth of ¢ Copy Price Bonus Minimum deposit Currency settings Max cash value Max card value Set card reader Vend mode Pulse type Pulse condition Set forced vend Exit delay Relay drop time Pulse blind Pulse length Count reset mode Flow charts Remembering your settings Auditing your coin-op Explaining the audit Troubleshooting Filling up the coin tubes Personal notes Warranty 54 3 2 3 4 6 9 12 20 21-22 23 24 25 25 25 25 26 26 26 27 28 28 28 30 30 30 30 31 31 32 32 32 33 40 41 42 46 52 53 55 INSTALLATION Personal notes Installing the coin-op 8500 or 9500 is very easy. However, it requires you to be very careful as for the best location to install it. The weight is something that has to be taken into account. Remember that you must add the weight of a full coin changer along with a full cash box. This means the final weight of your coin-op can reach more than 50 lbs (20 kg). The model 8500 comes with angled brackets made especially to fit on the side of the copier. However, new generation copiers sometimes offer no solid anchoring points to attach your coin-op. For those copiers, A.C.S. has developed a specially adapted floor stand that will secure your coin-op. The ST1 floor stand can be bolted right into the floor for added protection. It also comes with a locking cable that we invite you to use if the coin-op is not securely attached to the floor. Nuts and bolts to install the coin-op on the ST1 floor stands are provided with the floor stand. A better way to install the coin-op is by placing it on the right door of a FL1 copier structure. The FL1 structure is perfect for holding the coin-op along with restraining access to paper trays only to authorized personnel. Machine screws 10-32 3/8" to install coin-op on the FL1 structure are provided with the structure. Coin-op model 9500 does not come with the angled brackets. You must install it on the ST2 floor stand or the FL-1 structure. If installed on the FL1 structure, an additional support (RB1) is required (part # A04070) because of the increased weight of model 9500. If you are not using the floor stand or the FL1 structure, make sure to install your coin-op in a way that will not interfere with any access door of the copier. Do not forget that a coin-op full of money can stir up the covetousness of many. Therefore, it is your responsibility to make sure nobody can get away with the entire coin-op. The coin-op has to be plugged into a 120-volt, 15-amp regular outlet properly grounded. 4 53 Filling up the coin tubes Your coin-op is equipped with a coin tube managing system. This system must be advised when you insert coins into tubes. To do so, there are two ways. The easy way to do it is by inserting coins the same way a customer would do. Once all coins have been inserted, just press on the black button on the MCU (MENU) to cancel the credits and reset the display. The coins inserted will have increased the coin tube counts without any effect on the sales counters. Another way to do it is to go into the audit of the coin-op. When the amount contained in one of the tube is displayed, press on CLEAR to reset this number to zero. Press CLEAR again to increase this number. Once you have reached the desired level, press ENTER to confirm your action. The audit flow chart of the 9500 wil show you in a clearer manner the path to follow. Model CMS 1000 mounted on sl-10 Reader Support Assy figure 5a It is important to tell the coin-op it has coins into the tube. If you fill up the tubes manually without telling the coin-op it has change into the tubes, the MCU of the coin-op will think there is no change in the tubes. On the next polling of the coin changer by the MCU, the coin changer will then send the information that it holds the minimum of change (low sensors covered) meaning 6 x 5¢, 8 x 10¢, 6 x 25¢ and 5 x 1$. This means that your audit will not balance. 8500 mounted CCS2800-02 figure 5b 52 9500 mounted on CCS2800-01 figure 5c 5 Normal sequence of operation of coin-op 8500/9500 One price operation When the coin-op is plugged, the LCD display will show INSERT COINS, BILLS or CARD. Note that the prompt will differ depending on the presence or no of some peripherals. If the tubes of the coin changer are empty, the EXACT CHANGE LED will be lit. On the MCU board, the power LED is flashing. When the amount of money inserted is equal or higher than the vend price, or if a card having an equal or higher value than the vend price is inserted, the READY green LED on top goes ON. The display always shows the amount inserted as well as the number of copy corresponding. The copier will print whenever the customer pushes on PRINT. Please note that a minimum deposit may be required (see page 26). Coins are stuck in the Remove coins. Be not to base of the coin me- careful damage the coin chanism. changer. Coin tubes empty. Defective coin chan- Replace coin changer. ger. Coin-op is debiting Is your copier a If YES, you must put RELAY DROP TIME one copy upon inser- Minolta? to at least 0,5 second tion of coins, bills or (refer to page 31). card. Xerox copiers. When a copy is being made, the copier will send a pulse to the coin-op. This pulse can be seen on the pulse LED located just beneath the serial port on the MCU (see figure 23). Simultaneously, the LCD display will show a decreasing amount. Copies are accounted for under copies format A cash or copies format A card. When the amount of credit remaining in the coin-op is below the vend price, the coin-op will re-open the enable loop and give back remaining credit or give card back. The READY green LED will go OFF. If a customer pushes on the coin return while there is still enough credit in the coin-op, the READY green LED will go off and the remaining credit will be given back or the card returned. Two price operation Check for PULSE CONDITION. It may be set to contact OPEN. Put it to contact CLOSE (refer to page 30). Other type of copier. Check for PULSE CONDITION. It may be set to LOW LEVEL. Put it to HIGH LEVEL Note that you have pulse condition A and B (refer to page 30). When the coin-op is plugged, the LCD display will show INSERT COINS, BILLS or CARD. If the tubes of the coin changer are empty, the EXACT CHANGE LED will be lit. On the MCU board, the power LED is flashing. When the amount of money inserted is equal or higher than the highest vend price, or if a card having an equal or higher value than the highest vend price is inserted, the READY green LED 6 are Fill up the tubes to a safe level. 51 Copy was made but Wrong price setting did not debit the coin- (refer to page 26). op for the proper amount. Adjust price on format A and B. Format B has to be equal or higher than A. Remember that you can set different prices for copies done using cash or using cards. If the amount debited was a multiple of one of the prices (2 x A, 3 x A, the same for B), the coin-op is probably detecting more than one pulse for one copy. Make sure your connection is secured. Check for the pulse blind. If the blind is too short and if the pulse from the copier is bouncing, coin-op may see this as a genuine pulse (refer to page 32). Wrong change given Wrong price setting Adjust price on for(refer to page 26). back to customer. mat A and B. Format B has to be equal or higher than A. Remember that you can set different prices for copies done using cash or using cards. If the change returned indicates the amount debited was a multiple of one of the prices (2 x A, 3 x A, the same for B), the coin-op is probably detecting more than one pulse for one copy. 50 Make sure your connection is secured. Check for the pulse blind. If the blind is too short and if the pulse from the copier is bouncing, coin-op may see this as a genuine pulse (refer to page 32). The display always shows the amount inserted as well as the number of copy corresponding. The copier will print whenever the customer pushes on PRINT. When a copy is being made, the copier will send a pulse to the coin-op. This pulse can be seen on the pulse LED located just beneath the serial port on the MCU (see figure 23). It can either be on price A or price B. Simultaneously, the LCD display will show a decreasing amount equal to the price of the copy being made. Copies are accounted for under copies format A cash or copies format A card for smallest price and copies format B cash or copies format B card for highest price. When the amount of credit remaining in the coin-op is below the highest vend price or below the minimum deposit, the coin-op will re-open the enable loop and give back remaining credit or give the card back. The READY green LED will go OFF. If a customer pushes on the coin return while there is still enough credit in the coin-op, the READY green LED will go off and the remaining credit will be given back or the card returned. Coin return push button The coin return push button is used to eject a card or to give change back. The coin return push button will be ineffective if the coin-op has been set-up on forced vend and the customer does not make at least one copy. When the coin-op is short of change If the coin changer is short of change in the tubes, the EXACT CHANGE red LED on top of coin-op will go ON. The coin changer will keep on accepting every coin it normally accepts. The bill acceptor will keep on accepting all currencies it was told to accept but will reject the bill right away. A warning message will appear on the display along with the red LED flashing. On the second insertion, the bill will be accepted even if THERE IS NOT ENOUGH CHANGE IN THE TUBES TO GIVE CHANGE BACK. Coin changer will give back whatever it has in the tubes up to the amount it has to give back. If not enough coins are in tubes, the rest will be skipped and the customer will be short of change. It is your responsibility to make sure tubes are always full. 7 By-pass key turned ON When the by-pass key is turned on, the READY green LED will go on and the copier will print. The display will show the number of free copies being made. Please note that the coin-op will not accept coins when put on free vend. Copies being made in this mode will all be accounted for in one counter only, no matter if it is format A or format B. When a card is inserted When a customer inserts a card and if that card is valid, the remaining amount of credit on the card will be displayed on the LCD screen along with the amount of low price copies this amount can do. If the card is not good, display will post CARD ERROR: DATA NOT VALID. Once a valid card is in the reader, the coinop will go into the enable mode, closing the loop and lighting the green LED. Customer can make copies. At the end, when the customer pushes on the coin return push button, the card will come out with new balance along with the amount debited. If the customer is inserting a card in order to revalue it, the value of the card will increase each time he is inserting bills and/or coins. If the coin-op was programmed with a bonus value, the amount received in bonus will be visible only when the card will come out along with the amount of credits added onto the card. No problem with Defective key counter harness, connection plug on copier. OK, continuity OK Problem is in copier. between green and black wires when credit is established in the coin-op. Copy was made but Did one of the LED If NO, there is a bad did not debit the coin- under the printer connection between plug on MCU the copier and the op. blinked? MCU of the coin-op. Check the connections where you are taking your pulse from. Check harness between copier and coin-op (refer to harness description on page 9). Red and white wires carry the pulse on format A and purple and yellow on format B. If harness and connections are OK, the copier is not sending the pulse on key counter plug. Did one of the LED If YES, check for the under the printer pulse length (refer to plug on MCU page 32). Make sure blinked? it is not set too long. A long pulse length will ignore all pulses that are shorter that the setting. 8 MCU defective. 49 Card reader not pro- Shut down main perly plugged on power by unplugging from wall. Check for MCU board. card reader harness correctly plugged onto MCU board. Apply power back. Test with card. Coin-op harness Defective card rea- Shut down main power by unplugging der. from wall and replace with same type card reader. Apply power back and test. Card will go into Wrong Site, STX, reader but will come ROM and/or card out right away. type settings. Display shows DATA not VALID. Defective card reader. Go into programming in Set Reader and program properly (refer to page 28). Shut down main power by unplugging from wall and replace with same type card reader. Apply power back and test. Credit established but Copy price set higher Set copy price format READY green LED than amount inser- A and B correctly will not go ON. (refer to page 26). ted. Credit established, READY green LED goes ON but Print button on copier will not go ON. Defective connection between the MCU on coin-op and the enable side (loop) of the key counter plug on copier. Check continuity on green and black wires of coin-op harness. Replace harness if necessary. Photocopier 48 9 CONNECTING YOUR COIN-OP TO THE COPIER Both the 8500 and 9500 models offer you the possibility of single or dual pricing. Depending on which you are going to use, it will influence the way you will plug your coin-op to the copier. UNPLUG THE COPIER FROM THE WALL OUTLET BEFORE REMOVING ANY COVER. Copiers equipped with a Key Counter connector Most copiers come with a Key Counter connector. It is normally used to connect an auxiliary access system such as a Pin Pad Manager, a card reader and a coin-op. (Refer to the copier’s manual for the exact location) The KC connector has four wires. Two are for enabling the copier and the other two are for the debit pulse. On some copiers, the enable side of the connector has a small jumper (see fig. 10b) creating a loop that enables the copier. On others, as there is no jumper, a special programming has to be achieved in order to activate the external control. (Refer to the copier’s manual for instruction) Connect the enable side of the KC connector to the BLACK and GREEN wires coming from the coin-op harness. When proper credit will be established in the coin-op those two wires will act as a contact closure creating a loop. Defective coin chan- Shut down main ger. power by unplugging from wall and replace with MDB coin changer (3 or 4 tubes). Apply power back and test. Bills will not go inside Bill acceptor not pro- Shut down main bill acceptor. perly plugged on power by unplugging MCU board. from wall. Check for bill acceptor harness correctly plugged onto MCU board. Apply power back. Test with bills. Defective bill accep- Shut down main tor. power by unplugging from wall and replace with MDB bill acceptor. Apply power back and test. Bills will go inside bill That bill is set to NO Set to YES (refer to acceptor but will in the Currency set- currency settings on come out right away tings. page 27). All settings to YES Defective bill accepbut still rejects bills. tor. Shut down main power by unplugging from wall. Replace with MDB bill acceptor. Apply power back and test. figure 10a figure 10b The coin-op harness is provided with tap connectors as seen on figure 10a. 10 Card will not go Peripheral CARD set Set to YES (refer to inside reader. to NO in the set-up. peripherals on page 25). 47 Troubleshooting your coin-op You will find in the next pages a quick guide on troubleshooting. Most common problems are explained. For other types of problem you can call our service department between 8AM and 4:30 PM Eastern Standard Time from Monday to Friday, (excepts Holidays) at 1-514-334-7569. Trouble Causes Solutions Rejects all coins, bills Coin-op not plugged Plug into a 120 volts will not go into bill into wall receptacle. AC regular outlet properly grounded. reader, card is not accepted. No power in wall Check outlet with voltmeter. If no pooutlet. wer, refer to building manager. Internal fuse on main Check with voltmeter power transformer is if 24 volts AC is coming out on the blown. secon-dary side. If not, replace power transformer. Main fuse (2 A.) on Check fuse with ohmMCU board is blown. meter and replace with same type and value fuse. Defective board MCU If MCU LED is flashing, replace board. If not flashing, repeat all the above. Rejects all coins, Coin changer not Shut down main accept bills and cards. properly plugged on power by unplugging from wall. Check for MCU board. coin changer harness correctly plugged onto MCU board. 46 Copiers not equipped with a Key Counter connector. Some types of copiers are not equipped with a Key Counter connector. Installing a coin-op on these represents a more difficult task, but certainly not impossible. ACS might have a special interface for your machine. Please contact our sales department from Monday to Friday at 1-708-747-2629 or by email at [email protected] Getting your debit pulse in a One-price set-up The copy debit pulse can be taken on the Key Counter connector or directly on the paper tray clutches. Usually, the pulses coming from the KC connector and/or the clutches are 24 v.d.c. Some models of copiers may send a 5-volt pulse. The coin-op is capable of detecting a pulse between 5 and 35 volts AC or DC. The polarity of the pulse is not important. The coin-op programming must be set on 5-35 volts AC-DC (see Set Pulse Type on page 30). If you cannot take your debit pulse from the KC and have to take it from more than one paper clutch, an optional harness (see fig. 11) can be ordered from ACS (PN# A03300). Special cable when PRICE A or B has to be taken from many clutches (not included with coin-op) Paper tray #1 To Price A 1N4004 To Price B or Paper tray #2 Rd Rd / Ye Wh Bk / Pu 2,7 KΩ ¼ watt Paper tray #3 0V 24 V Figure 11 11 ONE-PRICE OPERATION Pulses coming from key counter or paper clutch Coin-op set on “5-35 volts AC-DC” C Money added $xxxx.xx Money added total $xxxxx.xx E Bonus total $xxxxx.xx E E Red White C Price A pulse * 3 Red 2 Green Enable (loop) Black $xxx.xx E 1 Key counter plug of copier 4 White Connector P4 on coin-op board 5 6 Bonus Copies format A cash xxxxxx E Copies format B Cash xxxxxx E Copies format A card xxxxxx E Copies format B Card xxxxxx E Copies unit xxxxxx E Auxiliary mode copies xxxxxx Free copies xxxxxx E Copies TOTAL xxxxxx * Price A pulse can also come from paper clutch. Figure 12a M Coin-op set on 10¢ per copy Customer inserts a quarter Copier enabled Copier disabled Copier disabled E Clear contact on coin-op Print parameters Error, printer not ready M Exit delay (3 sec.) Insert coin, bill or card Price A pulse from copier Coin-op pays back a nickel 3 sec. n sec. Figure 12b 12 45 E For Xerox copiers Insert coin, bill or card M C View information E Tube 05¢ $xxx.xx C Tube 10¢ $xxx.xx E E If you are installing this coin-op on a Xerox copier, the copier must be equipped with a Foreign Interface device sold by Xerox. The coin-op must be set on Contact Closure (see Set Pulse Type on page 30) and the coin-op harness will most likely end with a DB15 connector to fit into the Xerox F.I. PLEASE READ THIS BEFORE FINALIZING Some copiers can cause problems C Tube 25¢ $xxx.xx C Tube 1$ $xxx.xx E E C Coin box $xxx.xx C Bill box $xxx.xx E E C Sales cash $xxxx.xx Sales cash total $xxxxx.xx E E C Sales card $xxxx.xx Sales card total $xxxxx.xx E 44 E Some copiers on the market will not take into account if the loop opens during the process and will keep on printing, thus completing the customer’s order. As an example, someone will insert enough money to cover the price of one copy but will press on 2, 3 or 4 copies. Some copiers will keep on printing all the copies even though the loop opened after the first debit pulse came in. To solve this problem, you must use the CLEAR Contact feature of the coin-op. The Clear Contact is available between the BLUE and ORANGE wires of the harness. The Clear Contact is actually a contact closure that is activated at the very moment the loop re-opens in the coinop. This contact closes during the time set by the following equation: 3 seconds + the longer time between Exit Delay or Relay Drop Time. When you attach the blue and orange wires to the Cancel/Stop button of the copier, the coin-op will simulate a person pressing this button to cancel a job thus stopping the rest of the job to be printed. Some types of copiers will not send a debit pulse Some copiers on the market will not send the pulse through the KC connector when the loop opens during the copying process. This may happen if a customer presses on Print followed immediately by the coin or card return button on the coin-op. At the very moment the return button is depressed, the coin-op opens the loop disabling the copier. If the copier sees the open loop while it is printing, it may not send the pulse through the KC connector. Without a pulse, the coin-op cannot debit. In such a case, you must get the debit pulse from the paper clutch or any other place you can get an early debit pulse. 13 Getting your debit pulse in a Two-price set-up There are three different options to get the debit pulses when working in a two-price configuration. Depending on the way you will get your debit pulses from the copier will require a quick programming of the coin-op under the VEND MODE section (see page 30). Option 1: Two independent signals (Price B Pulse) The easiest way to get your pulse is to get it directly from the paper pick-up clutch, letter or legal size. Then, each time one of the clutches will be energized, it will send a signal to the coin-op on the appropriate price line. Coin-op has to be set on PRICE B PULSE (see Set Vend Mode page 30). If the paper clutch is being energized twice to pick up a paper, the coin-op will debit twice. You can instruct the coin-op not to take into account the second pulse by setting a Blind Time long enough so that the second pulse will be ignored. (see Pulse Blind Time page 32) It is possible to set a different blind time for price A and price B. Since you are getting your pulse directly from the paper clutch, it means you must attach a pair of wires to each paper clutch. Therefore, if you have more than two paper trays, you will need to connect several clutches on the same price line. In such a situation, harness A03300 is required. This harness is equipped with built-in diodes (see figure 11) that will prevent the pulse from going from one paper clutch to the other thus causing paper to be dispensed from two trays at a time and causing a paper jam. Money added total is the grand total of money inserted into the coin-op that went to revalue cards. It cannot be erased. Bonus is the amount of money given as a bonus when customers added value to their cards. It can be erased to make this your weekly or monthly counter. Bonus total is the grand total of bonus given as a bonus when customers added value to their cards. It cannot be erased. Copies format A and B cash is the number of copies (unit) done on price line A and B using cash. It cannot be reset. Copies format A and B card is the number of copies (unit) done on price line A and B using card. It cannot be reset. Copies unit is the number of copies done with a card encoded in units (not a cash value). It cannot be reset. Auxiliary mode is the amount of copies done using an external card reader linked inside the coin-op. It cannot be erased. Free copies is the amount of copies done using the bypass key. It cannot be erased. Copies total in the grand total copies A&B cash, copies A&B card, copies unit, auxiliary mode and free copies. Note that if you attach a printer to the serial port, all information will be automatically printed. If the printer does not work or if no printer is attached, information will be visible on the LCD display. Using this option requires the customer to insert enough money to cover the highest price. For example, if the prices are 15¢ for letter size and 20¢ for legal, the customer will be required to insert at least 20¢ to put the copier into the enable mode. That is because the coinop has no way of knowing in advance what size the customer will choose. Also note that you can print all parameters simply by pressing MENU twice followed by ENTER once. 14 43 Explaining the audit TUBE XX is the monetary value of the coins present in that tube. If you have TUBE 05¢ $4.25 it means there is $4.25 worth of nickels in the tube. It works the same for all tubes. The value can be adjusted manually by pressing CLEAR. This will reset the amount to zero. Keep on pressing on CLEAR and the amount will increase by the value of the coin. Press ENTER to confirm new amount and move to next tube. TWO-PRICE OPERATION OPTION 1 Pulses taken from paper clutches Coin-op set on “PRICE B PULSE” Coin box is the value of coins present in the coin box. It is not the sales. For example, if you insert a dollar coin in your machine and that coin goes to the coin box - only to make a copy worth 10¢, your sale will be 10¢ but the coin box will read $1. This amount can be erased. Bill box is the value of bills present into the stacker box of your bill acceptor. It is not the sales. The amount can be erased. Sales cash is the amount of sales done using cash. If a customer made 20 copies at 10¢ each, the amount shown will be $0002.00. This amount can be erased to make this counter your weekly or monthly counter of sales. Sales cash total is the grand total of sales done using cash since the first day you plugged your coin-op. It cannot be erased. Sales card is the amount of sales done using card (all site codes). If a customer made 20 copies at 8¢ each, the amount shown will be $0001.60. This amount can be erased to make this counter your weekly or monthly counter of sales. Figure 15a Coin-op set on 15¢ for letter 20¢ for legal customer inserts 75¢ Coin-op set on “PRICE B PULSE” Copier enabled Copier disabled Copier disabled Clear contact on coin-op Exit delay (3 sec.) Sales card total is the grand total of sales done using card (all site codes) since the first day you plugged your coin-op. It cannot be erased. Money added is the amount of money inserted into the coin-op that went to revalue cards. It can be erased to make this your weekly or monthly counter. 42 Pulse B (legal) Pulse A (letter) Coin-op pays back a nickel 3 sec. Figure 15b 15 n sec. OPTION 2 Price B pulse from paper size LED (Shift to price B) Auditing your coin-op 9500 This option requires the detection of the paper size LED on the copier’s control panel. You will attach PRICE B wires directly on the legal (or ledger) size LED located on the control panel. The coin-op will sense when the size LED will go ON. This will raise the second price line high and each time a pulse will come in on PRICE A, the coin-op will debit price B instead of price A. The coin-op has to be set on SHIFT TO PRICE B. (see VEND MODE on page 30) If the same pulse arrives while the coin-op does not sense the signal on PRICE B line, price A will be debited. When using this option, the polarity must be respected and a small modification must be done on the coin-op harness. The purple and yellow wires on position 6 and 5 on P4 must be moved to position 4 and 3 on P2. (see harness description on page 9) The coin-op 9500 offers you the possibility to keep track of your transactions. Audit is visible directly on the two-line LCD display or printed if you attach a printer to the MCU. If you have a printer, remember that internal counters will be erased after the printout if you have set parameter COUNT RESET MODE to PRINT AUTORESET. P4 P2 figure 16 The information available on the display will vary according to the peripherals used. In the next example, we are showing you the audit of a coin-op equipped with a four-tube coin changer, a bill and card readers. The “R” at the right means this information can be reset back to zero. TUBE 05¢ TUBE 10¢ TUBE 25¢ TUBE 01$ COIN BOX “R” BILL BOX “R” SALES CASH “R” SALES CASH TOTAL SALES CARD “R” SALES CARD TOTAL MONEY ADDED “R” MONEY ADDED TOTAL BONUS “R” BONUS TOTAL COPIES FORMAT A CASH COPIES FORMAT B CASH COPIES FORMAT A CARD COPIES FORMAT B CARD COPIES UNIT AUXILIARY MODE FREE COPIES COPIES TOTAL Explanation of each item follows in the next pages. 16 41 REMEMBERING YOUR SETTINGS (Just fill out) figure 17a 40 figure 17b 17 OPTION 3 combination of pulses (Price B Premium) Another way to do it is by using both the key counter plug and one paper clutch. Here is how it works. Attach price A line on the key counter plug as you would do for a one-price operation. Attach price B line on the legal size paper clutch. When the legal size paper clutch will be energized, the pulse will be detected by the coin-op and a debit equal to price B will be debited. Along with that, a flag will be raised inside the MCU board of the coin-op (see figure 19b). This flag will be lowered only when the key counter plug sends its normal pulse. If a customer chooses to make a letter size copy, the pulse will only come for the key counter plug. Therefore, only price A line will detect the pulse meaning a price A debit only and no flag raised. The coin-op has to be set on PRICE B PREMIUM. (see VEND MODE on page 30) C E E Exit delay: 02.0 seconds M Programmed C E E Relay drop time 00.0 seconds M Programmed C E This option cannot be used if the copier sends the debit pulse into the key counter at the same time it energizes the paper clutch. Pulse blind time format A 00,05S E C M Pulse blind time format B 00,05S E Programmed C E Pulse length format A 0,03S E C M Pulse length format B 0,03S E Programmed C E Count reset mode Manual reset Count reset mode Print auto-reset E M Programmed M 18 39 C Set card reader Card type: ITC E Programmed C E Vend mode: Shift to price B E M Programmed C E Pulse type: Contact closure Pulse type: 5-35 volts AC/DC E M Programmed figure 19a C E Pulse condition A High level E Pulse condition A Low level M Programmed C Pulse condition B High level E Pulse condition B Low level Programmed C E Set forced vend Disabled Set forced vend Enabled E M Programmed 38 figure 19b 19 Connecting an existing card reader On some occasions, you may add a coin-op on a copier that is already equipped with a card reader. In such a case, it is always possible to connect the existing card reader and the new coin-op in parallel. If you do so, everything will be working fine. However, both the coinop and the reader will see the pulse coming from the copier. This means that if a credit was established in BOTH equipments (a card into existing reader and coins in coin-op), both will be deducted on each copy. The coin-op offers you the possibility to connect the existing card reader into the coin-op. The consequences of such a connection are: • The coin-op will not accept coins or bills if card is inserted into the external reader. • The coin-op will keep track of copies done using the external reader under section “auxiliary” of the audit. • A more secure and cleaner connection as only 4 wires instead of 8 are necessary. C E Max cash value Cash: $020.00 E M Programmed C Max card value card: $079.00 E M Programmed To connect the external reader into the coin-op, locate the 6-pin header called READER (P3) on the bottom right side of MCU board. The pin-out from right to left is: 1. Enable (loop) 2. Enable (loop) 3. Price A 4. Price A 5. Price B 6. Price B C E Set card reader SiteCode 1 00164 E C Set card reader SiteCode 2 00164 E C Use 6-pin Molex housing # 22-01-3067 (ACS number E01860) with terminals Molex 08-05-0114 (ACS number E01650). Set card reader SiteCode 3 00164 E C P3 Set card reader STX code: 000 E C Figure 20 20 M Set card reader ROM code: 00 37 E Inside the 8500 The type of bills shown varies depending the bill acceptor used. E To copy, accept coins: YES C To copy, accept bill $001: YES E C To copy, accept bill $005: YES E C E To copy, accept bill $010: NO C To copy, accept bill $020: NO E C E To add value, accept coins:YES C C To add value, bill $005: YES E C To add value, bill $010: YES E C M figure 21 E To add value, bill $001: YES To add value, bill $020: YES E 1 2 3 4 5 6 7 8 9 10 Main door Main cabinet Coin box Harnesses; power (black) to copier (grey) Coin chute to coin box Coin return cup “T” handle with shaft Locking nut and assembly Coin changer (Model may differ) Main CPU board Programmed 36 21 Inside the 9500 C Parameters Copy price E Copy format A: Price cash $ 0.10 E C Copy format B: Price cash $ 0.15 E C Copy format A: Price crd $0.065 E C Copy format B: Price crd $0.095 M E Programmed C Parameters Bonus E Bonus #1 of 00% if deposit $05 E C Bonus #2 of 00% if deposit $10 figure 22 1 2 3 4 5 6 7 8 9 10 11 12 Main door Main cabinet Coin box Harnesses; power (black) to copier (grey) Coin chute to coin box Coin return cup “T” handle with shaft Locking nut and assembly Bill reader (option) Coin changer (Model may differ) Internal card reader (option) Main CPU board 22 E C Bonus #3 of 00% if deposit $20 M E Programmed C Parameters Minimum deposit E Minimum deposit $0.10 E M Programmed 35 The 8500 and 9500 MCU board The board for model 8500 and 9500 is exactly the same. You can put a board for model 8500 into a model 9500 and it will work. figure 23 34 23 The Coin-op menus The coin-op has three menus. The first menu is to retrieve information from the coin-op for accounting purposes. The second menu is to be used when you want to set-up your coin-op. The third and final menu is to print all the parameters if you have a printer attached to the printer output. To navigate through the menus, you need to use three push buttons located on the interface board. These buttons are as followed: FLOW CHARTS In the next pages, you will find a flow chart of all the parameters. This flow chart helps you visualize the path to follow when programming your coin-op. Please note that the flow chart shows you a model 9500 equipped with a coin changer, a bill acceptor and a serial card reader. If your coin-op is a model 8500 or a model 9500 without all the peripherals, some of the menus will simply be ignored. For example, if you do not have a bill acceptor, the menus referring to a bill acceptor will not be visible. 1. Black button : MENU 2. Green button: ENTER 3. Red button: CLEAR MENU will scroll from one parameter to the other. ENTER will go into the displayed parameter while CLEAR will modify the current setting visible on the display. The menus have a time delay. If you have entered in one of the menus and no activity happens, the MCU will get back to its original stand-by position after two minutes. In the following pages you will find the description of each and every menus and parameters. A flow charts of all the programming is located further in this manual. It is much easier to navigate into the parameters using the flow charts. 24 33 PULSE BLIND TIME LANGUAGE Pulse blind is the time between two pulses. Blind time is used to ignore false pulses coming from the copier. For example, if you are getting your pulse from one of the paper clutches, this clutch may energize very briefly after the paper is pulled. The coin-op will see that as a genuine pulse, thus debiting. However, this pulse is not significant. Therefore, you will set the blind time in a way that will ignore this non-desired second pulse. Pulse blind will also ignore bouncing. Your coin-op is trilingual. It can display in English, French or Spanish. When PARAMETERS – LANGUAGE is visible on the display, press ENTER. The current language will be showed. Press CLEAR to modify the language, then press ENTER to confirm. When PARAMETERS – PULSE BLIND TIME is visible, press ENTER. Display will show you PULSE BLIND TIME FORMAT A 00,00S. This is the blind time for price line A. Note that the first digit is flashing. Press on CLEAR to modify this digit, press on ENTER to move to the next digit. Repeat for format B if operating in a two-price configuration. MACHINE ID # The machine ID # is provided for you when you have at least two coin-ops and that you wish to assign a number to each of them. The coin-op’s ID # will appear at the top of each print out of the auditing providing you have the pocket printer that is offered in option. Once the display shows PARAMETERS - MACHINE ID #, press ENTER. The display will then show you the current UNIT #. Note that the left digit is flashing. If you want to modify this digit, press on CLEAR. If you want to move to the next digit, press ENTER. Repeat for all digits. PERIPHERALS PULSE LENGTH Pulse length is the minimum time a pulse must last before being recognized as a genuine pulse. For example, if you set your pulse length at 0.03S, it means it will ignore any pulses coming from the copier that are not at least 30 milliseconds long. When display shows PARAMETERS – PULSE LENGTH, press ENTER. Display will show you PULSE LENGTH FORMAT A 0.03S. This is the minimum time for price line A. Note that the first digit is flashing. Press on CLEAR to modify; press on ENTER to move to the next digit. Repeat for format B if operating in a two-price configuration. COUNT RESET MODE Counter reset mode is a parameter you can set for an automatic reset of internal counters when you make a printout. If you set it on Print auto-reset, the counters will be reset to zero upon printing. If you set it on manual, you will have to reset the counters manually. 32 Peripherals menu is where you will instruct your coin-op on which peripheral is present inside. The only peripheral you can actually program is the internal serial card reader. All other MDB components such as the bill acceptor and the coin changer are autodetected upon power up. When PARAMETERS – PERIPHERALS is visible on the display, press ENTER. Serial card reader will be visible on the display. It can either be YES or NO. Press ENTER immediately if you do not wish to modify the current setting. Press on CLEAR to modify it followed by ENTER. SET TENTH OF ¢ (with serial reader) Your coin-op offers you the possibility to charge a price per copy that includes tenth of cent. For example, you can charge 10¢ per copy using cash and 8.5¢ per copy using card. If this is the case, you would want your customer to see the halfpenny on the display. When PARAMETERS – SET TENTH OF ¢ is visible on the display, press ENTER and the display will show you SET TENTH OF ¢ DISPLAY $0.00. Press CLEAR to modify it to DISPLAY $0.000 followed by ENTER to confirm your setting. Note that this setting only applies on the display. The vend prices are still the same. 25 SET EXIT DELAY COPY PRICE This parameter will allow you to set prices for copies. You have four different prices: Price using cash on format A, price using cash on format B, price using card on format A and price using card on format B. Take note that no matter if you are using cash or card, price B has to be equal or higher than A. If you are operating in one-price configuration, price B has to be equal to price A. If you do not have a card reader into your coin-op, the price setting for cards will be skipped. When PARAMETERS – COPY PRICE is visible on the display, press ENTER. COPY FORMAT A: PRICE CASH $0.10 will come on the display. Note that the first digit is flashing. Press on CLEAR to modify this digit. Press ENTER to move to the next digit. Repeat this for all four prices. Be careful, card setting is with 3 decimals. BONUS (with serial reader) The coin-op offers you the possibility to give bonuses to people that are revaluing their cards. You can have three different bonuses. Here is how it works. First, you have to set the bonus you want to give for someone that inserts up to a certain amount. Then you set another bonus you want to give to a person that inserts up to higher amount than the previous one. Finally, you set a bonus you want to give to a person that inserts up the highest amount of money. Here is an example: Bonus #1 is 5% if $5 inserted; bonus #2 is 6% if $10 inserted; bonus #3 is 7% if $20 inserted. This means that when a person will insert $5 to revalue his card, he will get a 25¢ bonus. If that person inserts only $4.95, he will not get the bonus. If a person inserts $10 to revalue his card, he will get a 60¢ bonus. If he only inserts $9.95, he will get only bonus #1. And so on for bonus #3. When PARAMETERS – BONUS is visible on the display, press ENTER and the display will show you the current setting for bonus #1. Note that the first digit is flashing. Press CLEAR to modify it, press ENTER to move to the next digit. Please note that each bonus has to be equal or higher that the precedent. MINIMUM DEPOSIT The minimum deposit is a new feature that must be use in a very specific occasion. That is the case with some very fast digital copiers where a customer inserts enough money for one copy but presses 26 This is a very important parameter. It applies to both the coin and card operations. The EXIT DELAY is the time between the moment a customer presses on coin/card return and the actual moment he receives it back. This is an important parameter. Since the coin-op debits only when it senses the pulse from the copier, this can be a problem if the copier sends that pulse at the very end of the copying process. The process being so long, you will need to set an Exit Delay long enough so that the debit is registered before the coins or card is returned to the customer. Here is an example: The entire cycle between the moments the customer presses on the Print button and the actual debit pulse is 4 seconds. You must then set an Exit Delay longer than 4 seconds. Four seconds and a half is enough. This way, when the debit pulse will arrive at the coin-op, there will still be a credit in it. If you do not set a sufficient Exit Delay, the coin-op will give back the change or the card to the customer BEFORE the debit pulse arrives at the coin-op. In other words, the copy will be free. The exit delay starts counting after the Relay Drop Time. (i.e. 1 second of Relay Drop Time + 5 seconds of Exit Delay = 6 seconds total before change or card is given back) RELAY DROP TIME This parameter is used to keep the copier enabled for a brief period after the last pulse has been received. Here is how it works. Let’s say a customer insert only enough money to make one copy. When the copying process starts, some copier may send the debit pulse at the same moment. When the pulse is received by the coin-op, it disables the copier. Some copier will not take into account this fact and will print the copy entirely. Some other copier will stop copying at the exact moment the loop cuts. For this reason, you must set a delay between the pulse and the actual moment the loop cuts. Default setting is 0 second. When visible on the display, press on Enter to see the current delay. Note the first digit flashing. Press on Clear to modify it and Enter to move to the second digit. Once all digits done, Programmed will appear briefly on the screen before switching to the next parameter. Minolta copiers require a one second delay. 31 SET VEND MODE It is important to set the parameter according to how you have connected your coin-op to the copier. Note that it only applies if you are using your coin-op in a two-price configuration. If you have connected your coin-op on the two paper clutches (letter & legal), you must set this parameter to PRICE 2 PULSE. If you have connected price A on the key counter and price B on the legal size LED, you must set this parameter on SHIFT TO PRICE 2. If you have hooked price A on the key counter and price B on the legal size paper clutch, you must use B PREMIUM PULSE. When visible on the display, press Enter to see the current setting. Press on Clear to modify it and Enter again to confirm the new setting. SET PULSE TYPE This parameter enables you to connect this coin-op on a copier that requires a contact closure as a pulse (most Xerox copiers belong to that category). This parameter must be set on CONTACT CLOSURE. For the vast majority of copiers, use the 5-35 VOLTS AC/DC only. (Xerox copiers must be equipped with Foreign Interface device.) PULSE CONDITION Pulse condition is a parameter that enables you to get your pulse from an inverted source. You have the choice between HIGH LEVEL and LOW LEVEL. High level is when the pulse goes up from Low to High. Low level is when the pulse goes down from High to Low. The vast majority of copiers are High Level. SET FORCED VEND Set forced vend will require all customers that insert money into the coin-op to make at least one copy before getting their change back. This is to prevent the use of your coin-op as a change machine when equipped with a bill acceptor. When visible on the display, press on Enter to see the current setting. Press on Clear to modify it followed by Enter to confirm the new setting. 30 on 2 on the control panel. The second copy has already started when the pulse for the first copy is detected by the coin-op. To counteract this, you can force your customer to insert enough money to cover the cost of the second copy. Here is an example. You have a colour copier where you wish to charge 1$ per page. With a minimum deposit of 2$, the coin-op will enable the copier only when 2$ has been inserted. This way, if the customer presses on 2, the second pulse will arrive to the coin-op while there is still one dollar worth of credit. Make sure your EXIT DELAY is long enough so that the change has not been returned to the customer when the second pulse comes in. CURRENCY SETTINGS (9500 with bill acceptor) Currency setting is a parameter that enables you to define which currency you will accept for copying purposes and which currency you will accept for adding value to cards. Depending on which make of bill acceptor you are using, some currencies may not appear on the display. On power up, the bill acceptor you are using is sending its internal settings to the MCU of the coin-op. For example, if your bill acceptor does not accept the $20 bill, nowhere will you see a setting for a $20. If your bill acceptor accepts $50 bills, you will see settings for $50 bills. When you see PARAMETERS – CURRENCY SETTINGS on the display, press ENTER to access the programming. You will briefly see TO COPY, ACCEPT COINS: YES followed by the lowest denomination you bill acceptor can accept, most likely $1. For copying purposes, we take for granted you want people to use coins. Therefore, it is not possible to modify this setting. On each of the following settings, you can decide to accept or not accept the denomination you see on the display. To modify the setting, press on CLEAR followed by ENTER. To move to the next denomination without modifying the one currently showed, press on ENTER. You will then go through all the denominations the bill acceptor is set for. Then you will have to redo the same program for the currency you want to accept for adding value to the card. This function is not visible if the coin-op is equipped with a MDB card reader. 27 MAX CASH VALUE SITE CODE 1 xxxx, SITE CODE 2 xxxx, SITE CODE 3 xxxx Max Cash Value is a setting that enables you to set a maximum amount a customer can insert into the coin-op to make copies. For example, a maximum value of 20$ will make the coin-op reject all the money a customer insert above 20$. Site code 1 is the first encoding you will accept in your coin-op. Note that the first digit on the left is blinking. This is the first digit to modify. If you press on CLEAR at this moment, the number will drop to zero. If you press CLEAR again, the number will increase. Press ENTER to confirm the number and pass to the next digit. Now note that the second digit is blinking. Repeat this process for all digit and site codes. If you make an error, there is no way to go back. You must start all over from the beginning. When visible on the display, press on Enter to see the current maximum value. Note the first digit flashing. Press on Clear to modify it and Enter to move to the second digit. Once all digits done, Programmed will appear briefly on the screen before switching to the next parameter. MAX CARD VALUE (with serial reader) Max card value is a setting that enables you to set a maximum value on a card. All cards inserted, bearing more that the amount set, will be rejected. When visible on the display, press on Enter to see the current maximum value. Note the first digit flashing. Press on Clear to modify it and Enter to move to the second digit. Once all digits done, Programmed will appear briefly on the screen before switching to the next parameter. ROM CODE XX The ROM and STX codes are important. They are a part of the identity of your card system. On the SET PARAMETERS cards you received with the card reader for your copier, the ROM and SITE code are written. An example of this can be C1 164. C is the STX code in hexadecimal while 1 is the ROM code in decimal. 164 is the site code. The site codes were programmed previously. The ROM must be programmed to 1. When you see ROM xx on the display, press CLEAR to put the value to zero and press CLEAR again to increase the number. If you keep the CLEAR button depressed, the number will start increasing very rapidly. Press ENTER to confirm and switch to STX. STX CODE SET CARD READER (with serial reader) Do not access this section if you are not familiar with the card settings. The parameter SET CARD READER is the place where will instruct your coin-op which card you wish to accept. The reader is capable of accepting three different site codes. After site 1, 2 and 3, you will have to set the ROM and STX codes. If you modify those settings, your current cards will not be accepted. Site 1, 2 and 3, ROM code, STX code and Card format are all submenus of the card reader menu. 28 The STX value requires that we talk about the hexadecimal system. C being an hexadecimal value, it must be converted to a decimal value. The decimal system is based on 10 (0, 1, 2, 3, etc.) The hexadecimal system is based on 16 (0, 1, 2, 3, 4, 5, 6, 7, 8, 9, A, B, C, D, E, F). Therefore, C in hexadecimal is equal to 12 in decimal. You must enter 12 as the STX value. Use the CLEAR and ENTER buttons again to set this number. CARD FORMAT The card format is also important. It must be set at CARD FORMAT ITC if you are using an ITC format. If not, then set it to OTHER. If the SITE, ROM STX and card format are not programmed correctly, the machine will not accept your cards. 29
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