news
Welcome to
+1 news
It is always a privilege to be involved with
the annual English Lakes awards lunch
where we honour those who have excelled
in service across every department within
our family of hotels. Congratulations to
Vicky Cruse who scooped the prestigious
MRWB Award for her amazing contribution
over the previous 12 months.
There has been much activity in the
waters of Windermere despite near
freezing temperatures. In their mammoth
efforts for Sports Relief we welcomed
both Davina McCall during her Beyond
Breaking Point challenge and Blue Peter’s
Radzi Chinyanganya. We also hosted
competitors from around the globe in the
annual ChillSwim event where our very
own English Lakes team achieved success.
We are delighted to announce that all
five properties in the English Lakes family
have achieved Gold status in the Green
Tourism Business Scheme – through the
hard work and determination of our green
‘champions’ right across the group.
The MRWB Award Nominees
English Lakes Awards
On 21st March we celebrated the English Lakes awards with a beautiful three course lunch
at Waterhead attended by the Directors and a number of employees who had been
nominated for awards by their colleagues. There were seven hotly contested categories
including Team Member of the Year in F & B, Housekeeping, Front of House and Support
Staff, Chef of the Year and Unsung Hero.
The most prized title, the MRWB Memorial award is given to the team member who, by
their individual effort, has made the most significant contribution to the success of the
company in the previous twelve months. The award is given in memory of Michael R W Berry,
Chairman and Managing Director of the company between 1974 and his death in 2004.
The awards were presented by his wife, Jean Berry.
“... and out of twelve nominations for the MRWB Award, the winner is - Vicky Cruse, Wedding
and Events Manager at The Midland”. Vicky, a very popular winner, is responsible for the
ongoing success of The Midland’s wedding and function business which continues to show
significant growth year on year. However, in the last twelve months, she has also been
instrumental in organising the fabulous ‘Vintage by the Sea’ event as part of The Midland’s
80th birthday celebrations. This promoted the hotel both locally and nationally and attracted
over 7,000 people to Morecambe over that weekend alone.
Fun was had by all at the Wild Boar’s
Festival of Smoke - with an invitation to
guests and our community to participate
in a plethora of activities from charcoal
making to whisky tasting. So much more
than simply an inn!
Not forgetting our charitable involvement,
Waterhead used their specialism in coffee
roasting to help UK Coffee Week realise
their £100,000 target to provide some of
the poorest people in Tanzania with fresh
drinking water. the group we are also
helping to flush away poverty by twinning
our ladies and gents loos with toilets in
less privileged surroundings!
Tina Taylor
+1 Manager
Vicky Cruse receives her award, with Jean Berry and Simon Berry
Swimming Success - Beyond Breaking Point!
We welcomed Davina McCall to Low Wood Bay in
February as part of her Beyond Breaking Point extreme
endurance challenge for Sport Relief. Swimming
across Windermere in life-threatening temperatures
made Davina face one of her biggest fears.
She admitted, “When I first started training for this
challenge, I cried every day for a fortnight. My body’s
not built for an endurance challenge of this scale and
I’m absolutely terrified of open water!”
Although the freezing water obviously did take its toll,
making onlookers concerned for her health, Davina
Davina faces her biggest fear
amazed us all by emerging from her hotel room and
getting back on her bike 90 minutes later and heading for Lancashire, earning her the admiration of
the nation.
Davina successfully completed the 500 miles from Edinburgh to London in seven days, running, cycling
and swimming her way to a rapturous reception at the finish line outside the Tate Modern on 14th
February. When the going got tough, as it did
frequently, Davina kept herself going by thinking
of the daily struggles of the women in Nairobi that
the money raised would help support - almost one
million pounds by the end of the challenge!
Congratulations Davina!
Back on the bike within
90 minutes
Blue Peter Challenge
Radzi and the Low Wood Watersports team
Another brave soul to tackle the extreme cold of Windermere recently in aid of Sport Relief was
Blue Peter presenter Radzi Chinyanganya who completed the swim across the lake on 25th
February. Radzi came to Low Wood Bay a couple of times before his challenge to practice in
the lake with the support of Low Wood Bay Watersports centre and professional open water
swimmer/trainer Colin Hill.
Chill Swim
We cheered on our own English Lakes team as they competed in the 2014 Chill Swim at the beginning of
February. The event has doubled in size since the inaugural event last year, attracting 570 competitors from all
over the world.
The Big Chill 2014
The swimmers, who are not allowed to wear wetsuits, raced over distances of 30, 50 and 450 metres, enduring
water temperatures below 5 degrees. Top level competitors included Estonian winter swimming endurance
world champion Henri Kaama and the head of the international Winter Swimming Association Mariia YrjoKoskinen. Our English Lakes team were rewarded for their bravery with the ‘Top Team in Cumbria’ title in the
Relay race.
Colin Hill, creator of Chillswim and who first established the Great North Swim several years earlier said,
“Winter swimming has really taken off in the UK in the last year, and we are proud to be at the forefront of this movement with our international Winter
Swimming Association Event. Winter swimming can seem like a very odd idea to the uninitiated, but the sense of wellbeing and exhilaration you get
when you have finished the swim is quite incredible. All your endorphins kick in. It is an amazing life-affirming experience”.
The Big Sleep
In 2013 I accepted a challenge to raise money for the Winter Warmth Fund by
sleeping on the shores of Stickle Tarn on a cold, snowy, February night.
It was a tough challenge but those involved knew we had achieved something in raising awareness
of the plight of some of our elderly Cumbrian neighbours who struggle in the winter months due
to rising fuel costs. With a belief that this should become an annual event and with growing support,
The Big Sleep field behind Low Wood Bay
‘The Big Sleep’ was born and on a Saturday in February 2014, on a hill behind Low Wood Bay Resort
Hotel, 167 brave souls slept out under a wintery night sky.
Waking up on a cold still morning, with the sun breaking the clouds that had rained on me during the
night I realised how glad I was to have a heated home to live in. However, I am more than willing to
experience one night of cold and discomfort to raise awareness of those that suffer a whole winter
that way.
Ben Berry
Me! Snug and ready for a few hours sleep
Festival of Smoke
+1 Winners
The Wild Boar opened its doors on 16th March and extended a free invitation for all
to attend a celebration of smoke!
Lancaster House
Smoky Jo and Georgina, who run our smoking courses, were on hand to guide
us through the stages of smoking food. There were some amazing samples of
produce from our onsite smokehouse including wild boar sausage, salmon, steaks,
cheese and a few surprises!
Tim Bloomer, the master brewer from Fell Brewery, demonstrated the art of making
real ale, including our home brewed ales Mad Pig, Smoked Porter and Hog’s Head 54.
There was a smoked themed lunch menu served with Brewhouse beer bats and
a sumptuous dinner taster menu. After dinner, whisky tasting commenced with
Jamie Milne the UK Ambassador for Glenfiddich Whisky who showcased the best
whiskies from this famous distillery.
Fun for all was had in The Wild Boar woods with a family cuddly Wild Boar Hunt,
Swedish candle and charcoal making demonstrations and clay pigeon shooting.
Mike Hewitt
A function wanted to have fish and chips served in a
cone - as it was short notice and we did not have a
stock of cones, Mike went in his own time to source
them so that the guests would not be disappointed.
Nathan Fern
The day before the wedding fayre, Nathan was
setting the Dalton Suite for a wedding breakfast
set up. Rather than fold the napkins in the usual
fan, Nathan researched a variety of folds and put
different designs on each table. The brides and
grooms loved seeing the different options.
Slava Hatton
There was a guest retirement dinner in the Bowland
Suite. In his break Slava collected his I-Pod music
system and set it up prior to the guests arrival with
a suitable playlist. The music added to the ambience
and dining experience.
George Zammit
A guest who was in a hurry at breakfast requested
eggs hollandaise for his breakfast and George
prepped the sauce from scratch in time. Well done!
Kerry Fenton
On checking the next weekend’s special offer
guests, Kerry noticed that one guest who was
having the Prosecco and chocolates was Gluten
free and so she organised a box of special gluten
free chocolates.
Simon Hodgson and Adam Holt
A young guest was jealous of other guests drinking
cocktails out of a fancy glass so Adam and Simon
made him a non-alcoholic fruity cocktail in a fancy
glass with straws and fruit on the rim. The little boy
was over the moon with this!
6 Course, 6 Nations Dinner
In February The Wild Boar welcomed whisky and rugby enthusiasts to our 6 Nations
Charity Dinner, in association with the UK’s rugby charity, Wooden Spoon. After
dinner our guest speaker was Ian Robertson ex-Scottish rugby international and the
BBC’s rugby union correspondent.
Wooden Spoon was founded in 1983 and has since then been making a difference
to the lives of disadvantaged children and young people. To date it has granted over
£20 million to very worthy projects.
Guests were treated
to a delightful six
course, 6 nations
themed menu which
was created in classic
Wild Boar style!!
Each course was
selected from one
of the 6 nations and
a whisky from that
nation was served
with the dish. Dr
Andrew
Forrester,
the UK Ambassador (from left to right) Anthony Sutcliffe, Wild Boar Operations Manager, Ian
Robertson and John Cunningham, Wooden Spoon Cumbria Chairma
for Balvenie whisky
gave a talk on each whisky and the evening concluded with a raffle and an auction
of notable rugby memorabilia which helped raise the total on the night to over
£7,000. The evening was a fantastic occasion bringing together food, rugby, whisky
and helping to raise the awareness of a great charity.
The Midland
Dorota Suwala
Dorota spotted that a girl who was having a lunch
in Rotunda was having birthday so she organised
the birthday cake for her. She personally wrote
‘happy birthday’ on the plate for her.
Tammy Barwell
Tammy got mentioned 9 times in the month on the
+1 feedback forms for being very helpful, cheerful,
excellent service, attention to details
Marie De’Giorgio & Sarah Mason
Chef’s little boy celebrated his first birthday on
Mother’s Day but his Dad had to work as we were
very busy. However his family came for lunch with
us. As a surprise, Sarah & Marie a surprise made a
beautifully decorated cake so that Michael could
present it to him while the family was having
lunch.
Poppy Nelson- Brown
A guest had spilt gravy on his jacket; Poppy
arranged dry cleaning & delivered the jacket to the
man’s house in her own time.
Tracy Mulligan, Dana Hrabankova,
Joanna Bednarek
Tracey, Dana and Joanna all took dirty washing
home while our washing machine wasn’t broke
down.
Toilet Twinning...
You may have noticed photographs of toilets from around the world
(16 in total) hung in our hotel toilet facilities.
Dan, from Low Wood Bay Watersports brought this fantastic Tearfund
and Cord initiative to our attention. The concept is simple - for a
one-off specified donation which pays for the construction of a toilet
in a developing country, you receive a photograph of your twinned
toilet to display in the comfortable
surroundings of your western loo.
Much more than that, you have the
knowledge that a simple gift has
done something to help the problem
of the 2.6 billion people world wide,
that’s 40% of the earth’s population,
that do not have access to
somewhere safe, private or hygienic
to go to the toilet.
Tim, Dan and Howard hanging the toilet
twinning certificates at Low Wood Bay
A new toilet in Uganda that our
donation has helped to build
Obviously the human and economic
impact of statistics like these is huge.
Every 20 seconds a child dies from
diarrheal diseases and 60% of all rural
diseases are caused by poor hygiene
and sanitation. Toilettwinning.org
says, “Your twinned toilet is helping
to flush away poverty!”
Helping UK Coffee Week Reach £100,000 Target
Waterhead is getting quite a reputation for serving the freshest coffee in the Lake District, roasting our coffee beans right here on site. What better way
to celebrate our quest for the perfect cuppa than getting involved in UK Coffee Week in April? Coffee providers from all over the country put on special
events to raise money for the elected charity, which this year was Project Waterfall. It’s great to report that the project is targeted to reach £100,000 to
deliver safe drinking water to the remote community in the Mbulu District of coffee-growing Tanzania. During Coffee Week Waterhead had Tanzanian
coffee as well as creating some fantastic examples of Latte Art by our very own barristers Attila and Tamas.
Waterhead also featured demonstrations of our coffee roasting, and team members chatted to guests interested in the process. A proportion of every
coffee sold went towards the Project Waterfall target.
A proportion of every coffee sold went to Project Waterfall
All Gold!
At English Lakes, Hotels Resorts & Venues we work hard at promoting
sustainable tourism within our communities and were pleased to become
the first group to obtain the Green Tourism Business Awards throughout
Cumbria in 2011. With continued effort, we are now delighted to have
been accredited with a Gold Award in all five of our properties in
Cumbria and Lancashire.
By working together with our teams, customers, suppliers and
contractors we have created a safer and cleaner environment and
ensure that environmental issues are kept at the forefront of everyone’s
mind.
Latte art at Waterhead
An incredible road to recovery!
In March 2011 Joe Beaumont had
a serious climbing accident which
resulted in multiple injuries down one
side of his body. To help Joe recover
his fitness, Low Wood Club assisted
with a complimentary membership
to help him recover and rehabilitate.
At first Joe could only use the pool
but since the frame was removed
from his leg he’s been in the gym
and the improvement is remarkable
- regularly cycling and using the
rowing machine. Joe has always got a
smile on his face and nothing seems
to get him down.
Joe Beaumont on his journey to recovery
Since his accident he has completed
many challenges and in 2013 he
cycled 600 miles in order to raise
money for the mountain rescue team
to whom he owes so much.
In June this year he plans to repeat the cycle from Kendal to Fort William in
Scotland but this time he will add the challenge of climbing Tower Ridge and
conquering the summit of Ben Nevis. More information on Joe’s story can be
found at joebeaumont.com and if you ever see him in the gym he will always be
happy to chat and tell you more.
What Children
REALLY Like!
Low Wood Bay
Kamil Drabik
‘Kamil represents the very best of corporate services
when running this kind of workshop. It was as if he
was permanently THERE just when needed, without
being present when he wasn’t! It was a kind of
magic!” Caryn Vanstone, Siemens
Jordan Beattie
Jordan prepared English style pancakes for a regular
guest on Pancake day which the guest loved!
Jordan Dennis
Jordan had an impressive 8 nominations from
guests during his first week of work. Well done!
Nominated by Nevil Jeffery, General Manager Low
Wood Bay
Klara Ningerova
A conference guest had an accident and one of his
suit buttons fell off. Clara was extremely helpful and
sewed the button back on so the gent could carry
on with the event.
Debbi Fralick and Alar Allik
Debbi and Alar went an extra mile to enhance the
bank holidays for children and made a new Sam’s
board from scratch. Debbi also created little standup pictures of animals that live around here, with
interesting facts about them.
Low Wood Club & CDL
Following the assistance of the children from
Scotforth Church of England Primary School in
designing the Sam’s Menu at Lancaster House,
Cherrie Hargreaves, Guest Services Manager
enlisted their help once again. During school
holidays the hotel organises an activity room
where children who are staying at the hotel
can have some fun. Nine pupils from class 3,
Scotforth Church of England Primary School
came to Lancaster House to ‘road test’ the
activities. The children tried their hand at
Egg Decorating in the Easter themed room,
making Easter cards, playing Wii Sport Resort on the Nintendo Wii and chilling out
watching a DVD.
The initial feedback has been fantastic. After everyone had participated we sat down
together to listen to any other activity ideas they thought children of their age might
enjoy. Cherrie is now armed with some really great suggestions and is already
planning the next Sam’s Club activity room for the next half term holiday.
Thank you to Class 3 Scotforth Primary School for their help.
Our new Children’s
Hotel Inspectors
We do take our customer feedback very seriously
and no less so due to the youth of our reviewers!
Charlie and Alfie are our new children’s ‘hotel
inspectors’ and they are planning trips and
adventures around Lancashire and the Lake
District over the coming months. They will be
reviewing our facilities from a child’s perspective
as well as checking out many of the local
attractions. You can see their first review on
Lancaster House at
http://j.mp/lancaster-house-juniors
+1 Winners
Natasha Reed and Michelle Coward
Natasha and Michelle used their initiative and spent
time making lovely Mothers Day gifts - Chocolates
in pink tissues and ribbon for all clients - they were
very pretty!
Ryan Da’Bell
A handbag was left at the front of CDL. Through a
room card he was able to identify that they were
staying at another local hotel. He made contact
with the hotel, and spoke with lady who was
relieved the bag had been found.
Vicky Stainton
A club member had run out of fuel and needed
a lift to Grange. Vicky had already finished work
and took him to the petrol station to fill up a can
of petrol, even lending him the money to get the
petrol. The young man was very grateful!
Daniel Nevinson
We found a necklace on Friday an it looked very
expensive, Daniel phoned around all the people we
could remember who had been in the club in the
afternoon an eventually found the lady who had
been staying at the Brown Horse, the lady was so
pleased an even left Daniel a reward for finding it.
Low Wood Watersports
Centre
Paul Brown and Dan Wilson
Charlie and Alfie, our junior
Hotel Inspectors
“A HUGE thank you for your help and generosity
with the Davina Beyond Breaking Point challenge
for Sport Relief. Low Wood was such an excellent
setting for the swim section of the challenge, and
you were fantastic with helping us out with the
boat hire, boat drivers, jetty access and allowing
the ‘circus’ to arrive and take over the water!” Maz
Hedley Lewis, Threshold Sports
Passionate People...
English Lakes employs passionate people! Passionate about going the extra mile for our guests. This usually comes from a good work-life balance
which allows time for other interests and hobbies. Over the last few weeks we have featured articles on some of our team members and their
sometimes surprising, interests. Here are photos of some of our passionate people - you can read the full articles at http://j.mp/passionate-people
Sarah Mason, third from left, Senior Chef de Partie,
The Midland... Passionate About Charity Running!
Kate Ducksbury (in yellow)...
Passionate About Panto!
Sandra Gibson, Manager of Low Wood and Sandpiper
Clubs... Passionate About Crufts!
Debbi Fralick, Housekeeping Low Wood Bay ...
Passionate About All things artistic!
Ian Woods (left), Onesimus Director ...
Passionate About Olympic Biathlon!
James Wilkinson (left),
Head Receptionist, Low Wood Bay...
Passionate About Taekwondo!
Introducing
the Wild Boar’s
Master of Malt
The Wild Boar has a range of over 100 whiskies to choose from
“I have been part of The Wild Boar family for almost 9 Years now and have recently been
affectionately dubbed ‘Master of Malt’. Having a real interest in whisky, it is my responsibility to
host our regular whisky nights and to write a monthly whisky blog for our guests, our Whisky
Club members and all those who have an interest in the amber liquid.
I’ve been interested in whisky for about the last twenty years, ever since a previous manager,
and fellow Scot, treated me to a glass of Bunnahabhain. I was hooked! Not that I was a stranger
to whisky as prior to that, I grew up in the town of Airdrie. Our house was half a mile from a
local distillery, so I was never far from the smell of malt! I guess you could say it’s in my veins!
The Wild Boar Whisky Club has been an inspiration to me and over the last few years we have
had some great tasting nights and hosted some of Scotland’s finest distillery ambassadors.
We currently have over 100 whiskies and I have enjoyed learning about each as I progress on
my own personal whisky journey.”
Look out for our ‘Malt of the Month’ blog starting in May.
George Hutton, the Wild Boar’s very own ‘Master of Malt’
Where are they now?...
+1 Winners
“I was Marketing Assistant at English Lakes from 2003 to 2008, but my English
Lakes career actually began several years earlier in 1999 when I joined the team
at Low Wood Watersports Centre, spending a couple of years there before
moving to the group accounts team and subsequently marketing department.
Low Wood Watersports
Centre (continued)
“On leaving English Lakes, I became self-employed offering marketing,
administrative and bookkeeping services for many small local businesses and
trades. During this time I even joined the reception team at The Wild Boar briefly
- a place very close to my heart!
“Now I combine my passion and love for horses with a career in marketing
and fundraising at the local charity, The Thoroughbred Rehabilitation Centre.
Following re-training at the centre in North Lancashire, ex-racehorses, who may
otherwise face an uncertain future, are given the opportunity to lead appropriate
post-racing careers in loan
homes across the UK. My role
is demanding, challenging
and fulfilling - to promote
the work of the charity, the
versatility of the thoroughbred
ex-racehorse as a riding horse,
and to raise the essential funds
required to run the charity and
care for the 25 horses we have
at any time.
“I loved working for English
Lakes, it was a fantastic
opportunity to work alongside
such a lot of dedicated and
motivated people and learn so
much. It provided me with
invaluable experience, support
and development. I have a
great many very fond memories
of my time there.”
Rachel Mather
Rachel with her horse, ‘Gem’.
There remains controversy about the origins of Sticky Toffee Pudding. Many
people from Cumbria to Canada have claimed the original inspiration.
Low Wood was already enjoying a good reputation as an inn at the beginning of
the 19th century. A friend of the Briggs family, who toured the Lakes and stayed
at Low Wood in August 1820, had already advised them that the Low Wood food
was excellent, stressing that the puddings, particularly, should not be missed:
“We sat down to supper; and you will perhaps believe me, when I assure you that
we did honour to the Puddings. Indeed, Mr Harrison paid them an extraordinary
compliment, for he devoured
two of them. They were
certainly excellent …”
Sticky toffee pudding - so
good it deserves to be shared!
Radzi, the Blue Peter presenter, was at the
Watersports Centre 5 times prior to his open water
swim challenge for Sports Relief. Paul and Dan
always managed to offer him a safety boat for his
practice. Radzi was very thankful to them and their
efforts and wouldn’t have been able to train safely
without their assistance.
Waterhead
Alina Vernon
A lady guest after check in came and asked at reception
if we had a magnifying mirror that she could use.
Alina brought one in from home for the guest for the
guest to use throughout her stay with us.
Ilse Miessner
Ilse was on a late shift when an elderly man and
his wife came to reception and said their car had
broken down and asked if his wife could wait at
reception as it was raining. Ilse offered them tea
and coffee and made sure that they were ok by
asking if there is anything else we could help with
although they were not residents.
Alina Vernon and Ilse Miessner
The Origins of
Sticky Toffee Pudding
Although the above extract
does not specifically state
‘Sticky Toffee Pudding’, this
pudding has been in our
recipe book as far back as
records go and it’s so good,
it deserves to be shared.
For the full recipe go to
http://j.mp/sticky-toffeepudding
Paul Brown and Dan Wilson
Guest staying over the weekend got engaged on
Sunday morning and had roses delivered, Alina and
Ilse went to the room and decorated it with the
roses, balloons and also put a congratulations card
in the room from the hotel.
The Wild Boar
Andy Ingram
When no king sized sheets came on the linen
delivery, Andy took Linda to Waterhead on his day
off in order to collect the linen so that we would
have enough for any arriving rooms.
Emma Sanders and Lina Markstedt
Emma and Lina both spent nearly an hour trying to
pursue a runaway dog for a guest that had run into
the woods and all around the car park. Eventually
they managed to capture Millie and return her safely
to her owner. Well done girls!!
Miroslav Likus
Miroslav was asked to host a smoking tutorial for
a group of students from Kendal college. He went
away and brushed up on his study so that he was
able to accurately get the information across in a
professional way.
Rafal Morzecki
Rafal was asked how the homemade muesli was
made, and so he typed out the special recipe so that
the guest could take it home and enjoy a little bit of
culinary magic at home.
Adam Bujok
Adam printed some walks of the area out specific
for Ambleside as that’s where the guest wanted to
go and he had knowledge himself of it. Guest we’re
impressed he’d gone out of his way to do this.
Transfers & Promotions...
The Midland
Sara Hague and
Tammy Barwell
Gemma Barwell
Sam Pearson
Marie De’Giorgio Tom Harris
Jamie Coates
Vicky Cruse
General Assistant to Restaurant Supervisor
Dainius Putinas
Alan Inston
Room Attendant to Assistant Housekeeper.
Kitchen Porter to Gardener
The Wild Boar
Restaurant Supervisor to Assistant Restaurant Manager
Commis Chef to Chef de Partie
Junior Chef de Partie to Chef de Partie
Kitchen Porter to General Assistant
Kitchen Porter to General Assistant
Senior Events & Wedding Co-ordinator to
Wedding & Events Manager
Remembering Fondly...
Dave Jarrett, Head of Maintenance
who passed away on the 29th
of March 2014 will be fondly
remembered as a valued and
sorely-missed part of the
Lancaster House ‘family’ from
2003 to 2013.
Hatches & Matches...
+1 Winners
English Lakes
Jennifer Greenhalgh and Clair Dickson
“Just a note to say thank you so much for all your help in organising
the event held recently at the Low Wood Bay. Thanks to Clair and
Jennifer’s attention to detail the whole event ran so efficiently”.
Jane Bernard, Assoc of British Dispensing
Becky Yeoman
Alison was in conversation with a company and the lady she was
speaking to said that the only reason she is willing to organise her
company Christmas party every year is how easy English Lakes make
it. She particularly singled out Becky saying she helped her think of
everything and how very helpful she always is.
Claire McKean, Ziegra
Becky Yeoman
Becky organised a large conference and was asked by the organiser
for ideas for a quiz. Becky researched some questions and answers,
including a picture round, and created the quiz herself. The event
went very well and the organiser was delighted.
CRS
Denise Barnes
Denise discovered that a guest’s son particularly liked watching the
trains from his room at Lancaster House. She wrote to the family
prior to their stay to make other recommendations of events/places
of interest that the family might like to visit.
Social Media Summary
We have shared many interesting
stories over the last few months
with our friends and followers
across the web. Our most popular
photos we have shared include
‘Monday morning inspiration from
Windermere’ on Twitter and ‘the
view from our Sea view rooms at
The Midland’ on Facebook.
Oliver Johan Croukamp born on
29th January to proud parents,
Michelle and Dawid Croukamp,
Low Wood Bay.
Welcome to Valery, daughter
of Miroslava Hovanova,
Housekeeping Manager at
The Midland.
On Twitter we received a huge
number of retweets as we
supported Davina McCall
completing her swim across
Windermere to Low Wood Bay for Sport Relief and popular stories
on the English Lakes Blog included photos of Lancaster and
Morecambe from a Typhoon Fighter Jet, The Wild Boar Festival
of Smoke and our April Fools cycle link prank.
Welcome also to Phoebe,
daughter of Dawid and Ewelina
Lesnik. Ewelina had just finished
folding 200 Christmas napkins
at The Midland when she was
rushed to hospital, giving birth to
Phoebe a short time later.
Congratulations to the new
Mr and Mrs Sutcliffe. Anthony,
Operations Manager at The Wild
Boar, and Amy photographed
opposite Waterhead where their
reception was held.
blog.englishlakes.co.uk
twitter.com/englishlakes
facebook.com/englishlakes
Don’t forget to like our hotels on Facebook, follow us on Twitter
and keep up to date with the blog!