Star Chamber Terms of Reference Document Number: Version: Approved by: Date approved: Originator/author: Date issued: Review date: Target audience: Replaces: 003/009/007 V1.0 Compliance Working Group 26th June 2014 Head of Medical Services June 2014 June 2016 N/A - new ToR’s Document Control Manager Responsible Name: Nicola Brooks Title: Head of Medical Services Directorate: Medical Directorate Committee/Working Group to Compliance Working Group approve Version No. V1.00 Final Date: 26th June 2014 Draft/Evaluation/Approval (Insert stage of process) Person/Committee Comments Version Date Compliance Working For approval V1.0 26th June 2014 Group Star Chamber For review V0.1 7th May 2014 Circulation Records Management Database Internal Stakeholders External Stakeholders Active from (30 days after above signature): Review Due Manager Period Head of Medical Services Every two years Record Information Security Access/Sensitivity Publication Scheme Where Held Disposal Method and Date Star Chamber ToR V1 June 2014 Date: June 2014 Date: Date: June 2016 Public Domain Yes Intranet and Internet In accordance with Records Management: Retention & Disposal Policy Page 2 of 8 STAR CHAMBER TERMS OF REFERENCE 1. Constitution 1.1 The Board hereby resolves to establish a Sub Group of the Compliance Working Group to be known as the Star Chamber. 2. Purpose 2.1 The NHS Commissioning Board (NHSCB) document ‘Everyone Counts: Planning for Patients 2013/14’ describes the enablement of excellence in healthcare and how successes in the future will be judged on the quality of outcomes. The guidance advises that as the NHS continues to face the need to improve efficiency at an increasingly faster rate, it is essential that as providers identify ways to secure cost improvements there is no trade-off with the quality of services provided. It is the fundamental responsibility of the Boards of provider organisations to ensure any decisions to reduce costs do not have a negative impact on the quality of services. 2.2 From April 2013, all Commissioners operate on the basis that any Trust Cost Improvement Plans (CIPs) have been agreed by their respective Medical and Nursing Directors as having been assured as clinically safe before being approved by the Trust Board. The National Quality Board (NQB) guidance advises how Monitor would regard the failure of Foundation Trust Board members to agree plans as a sign of poor governance. 2.3 The NQB ‘How to’ guidance provides a specific framework for the QIA of provider CIPs and describes how Trust Boards are responsible for bringing together all the available information to ensure that a sufficiently granular level of triangulation and assessment is formally undertaken and reported to the Trust Board. It defines how it is the collective responsibility of the Board to ensure that a full appraisal of the Quality Impact Assessment (QIA) is completed and recorded and that arrangements are put in place to monitor work going forward. 2.4 The guidance recommends the establishment of a Star Chamber led by the Medical and Nurse Directors and including key Director level staff from areas such as quality, workforce, finance and performance to serve as a reliable forum for robust and challenging conversations concerning both qualitative and quantitative data and intelligence about the organisation. Judgements made should be fair, transparent and proportionate and are best taken by Board Directors in line with formal governance arrangements. Devolving responsibility to sub-board level staff for the stages of assessment beyond straightforward data compilation and analysis is likely to compromise the integrity of the process. In addition the degree of judgement required about the acceptability of the assessment or need for further examination of the situation is best done by Star Chamber ToR V1 June 2014 Page 3 of 8 experienced Directors, principally, but not exclusively the Medical and Nurse Directors. 2.5 The Star Chamber will therefore provide assurance to the Executive Team, Compliance Working Group, Risk Management and Clinical Governance Committee and Lead Quality Commissioner that the Trust has identified programmes to secure the annual cost improvement plans (CIPs) that do not jeopardise the quality of services provided. 3. Membership 3.1 The Star Chamber shall be led by the Medical and Nurse Directors and include key Director level staff from areas such as quality, workforce, finance and performance to serve as a reliable forum for robust and challenging conversations concerning both qualitative and quantitative data and intelligence about the organisation. 3.2 The membership comprises: a) b) c) d) e) f) g) h) i) j) 4. Medical Director (Chair) Director of Clinical Operations (Vice Chair) Director of Nursing and Urgent Care Director of Commercial Services Director of Finance Head of Medical Services Head of Compliance Head of Operational Business Development Interim Head of Finance Medical Directorate Administrator Quorum 4.1 The quorum necessary for formal transaction of business by the Star Chamber shall be four members. 4.2 The quorum must include an Executive Director and representation from the Medical, Clinical Operations and Finance Directorates. 5. Attendance 5.1 Other organisational managers and staff may be invited to attend meetings for specific agenda items or when issues relevant to their area of responsibility are to be discussed. 5.2 Members and invited staff unable to attend a meeting are required to send a fully briefed deputy or provide a written update at least two working days beforehand. 5.3 The Chair will follow up any issues related to the unexplained non-attendance of members. Should non-attendance jeopardise the functioning of the Star Star Chamber ToR V1 June 2014 Page 4 of 8 Chamber, the Chair will discuss the matter with the member and if necessary seek a substitute or replacement. 6. Frequency 6.1 The Star Chamber will meet on alternate months (six times in a twelve month period) and members must attend at least four of the meetings on a rolling annual basis. 6.2 Meeting dates will be diarised on a yearly basis and will aim to follow the Executive Team meetings. 6.3 If necessary, by the agreement of the Chair, the Star Chamber can convene additional extraordinary meetings by exception should the agenda dictate such a requirement. 7. Chair’s Action 7.1 Where a matter falling within the authority of the Star Chamber requires an urgent decision, the Chair /Vice Chair as Executive Directors of the Trust can take action as appropriate. 7.2 All decisions made under such Chair’s Action must be submitted to the next scheduled meeting for ratification and formal minuting. 8. Telephone Conferences 8.1 Meetings to undertake the business can be conducted face to face, via telephone or videoconferencing facilities but must still be quorate. 8.2 With leave of the Chair, any member (or the Star Chamber itself) may participate in a meeting by means of a conference telephone call where circumstances require it, or using similar communications equipment whereby all persons participating in the meeting can effectively hear each other. 8.3 Participation in the meeting in this manner shall be deemed to constitute presence in person at such meeting. 9. Authority 9.1 The Star Chamber has no executive powers other than those specified in these Terms of Reference. 9.2 The Star Chamber is authorised by the Compliance Working Group to investigate any action within its Terms of Reference. It is authorised to seek any information it requires from any employee and all employees are directed to cooperate with any request made. Star Chamber ToR V1 June 2014 Page 5 of 8 10. Duties 10.1 The Star Chamber will identify critical indicators to inform the overall assessments, supported by the Commissioners whose role it is to both validate the assessments and complete an overview of the locality and any cross cluster or sector issues. Such triangulation of information and perspectives helps promote process reliability and validity. 10.2 To support decision making processes the national guidance suggests Trusts should use local and nationally accredited tools such as the National Quality Dashboard (NQB) “How To” guides, the NHS Safety Thermometer and any likely impacts on staff and patient surveys, including the Friends and Family Test. In addition, the Trusts clinical leaders must confirm planned CIPs do not contravene NICE guidance. 10.3 Serious incidents and patient experience data should be continuously monitored for important triggers, alerts or trends which could suggest unintended or negative consequences for patients and/or staff. Detailed reference to patient safety/experience metrics is crucial and should include for example, mortality rates, patient experience indicators, trainee voice, safety thermometer harms, complaints, media profiles, patient choice data, compliance with CAS alerts and adult/child safeguarding reports. 10.4 The Star Chamber will: 10.4.1 During Q3/Q4 each year, review and agree all CIP proposals and associated QIAs for the forthcoming year and prior to implementation, including: a) Benefits for patients b) Links to quality indicators c) Impact details for each of the quality domains of patient safety, clinical effectiveness and patient experience d) Narrative on what potential impacts may be e) Details of any mitigation plans f) The QIA risk assessment g) Overall QIA score (automatically set to the highest score seen across the three domains) 10.4.2 Review the extent of change and impacts to the organisations footprint. 10.4.3 Regularly monitor the implementation of each CIP ensuring any necessary remedial action plans are developed and monitored, and particularly in addressing gaps in control or assurance, clinical risks, assessment requirements and any relevant regulatory, legal and code of conduct requirements. 10.4.4 Ensure a cross-directorate culture that promotes a supportive approach to clinical governance, quality and risk management. 10.4.5 Approve the Star Chambers Terms of Reference and Annual Agenda Framework. Star Chamber ToR V1 June 2014 Page 6 of 8 10.4.6 Be informed of all relevant visits by external enforcing or inspection bodies with regards to the QIA of CIPs and to ensure learning from the outcome of these visits is implemented throughout the Trust. 10.4.7 Ensure appropriate and timely submission of required plans and reports to the Executive Team, Compliance Working Group, Risk Management and Clinical Governance Committee and Lead Commissioners. 11. Reporting 11.1 The Star Chamber shall be directly accountable to the Compliance Working Group. 11.2 Summary update reports will be submitted to the Compliance Working Group, the Risk Management and Clinical Governance Committee and the Lead Quality Commissioner as required. 11.3 The reports will draw to the attention of the above Groups any significant issues that require escalation and/or disclosure. 12. Support 12.1 The Star Chamber will be supported by the Medical Directorate Administrator. These duties shall include: 12.2 Agreement of the meeting agendas with the Chair. 12.3 Providing timely notice of meetings and forwarding details including the agenda and supporting papers to members and attendees in advance of the meetings. 12.4 Enforcing a disciplined timeframe for agenda items and papers, as below: a) At least twelve working days prior to each meeting, agenda items will be due from the members; b) At least seven working days before each meeting, papers will be due from the members; c) At least five working days prior to each meeting, papers will be issued to members as appropriate. 12.5 Recording formal minutes of meetings and keeping a record of matters arising and issues to be carried forward, circulating approved draft minutes within five working days from the date of the last meeting. (Meetings may be voice recorded for administrative purposes only. Any such recordings will be deleted once the minutes have been transcribed and will not be available under the FOI Act.) Star Chamber ToR V1 June 2014 Page 7 of 8 13. Review 13.1 The Star Chamber will undertake a self-assessment at the end of each meeting to review its effectiveness in discharging its responsibilities as set out in these Terms of Reference. 13.2 The Star Chamber will agree an annual Agenda Framework to ensure it complies with the duties defined in this Terms of Reference. 13.3 The Star Chamber shall review its own performance at each meeting and Terms of Reference every two years or soon if required to ensure it is operating at maximum effectiveness. Any proposed changes will be submitted to the Compliance Working Group. 13.4 These Terms of Reference shall be approved by the Compliance Working Group and formally reviewed at intervals not exceeding two years. Approved by: Compliance Working Group Approved date: 26th June 2014 Review Date: June 2016 Star Chamber ToR V1 June 2014 Page 8 of 8
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