Printed December 2014 Quick Connections The St. Albert 50+ Club ..................................... 780-459-0433 Community Information & Volunteer Centre .... 780-459-6666 SAIF Stop Abuse In Families ............................. 780-460-2195 St. Albert Bereavement Fellowship .................... 780-851-6562 Community Care Access Line (Home Care)..... 780-496-1300 Alberta Supports Contact Centre ........................ 780-644-9992 My personal phone numbers: My Doctor: _______________________________________ My Dentist: _______________________________________ A neighbour/friend I can call if I need help: ______________ My frequently called numbers: Name Number Comments _________________________________________________ _________________________________________________ _________________________________________________ _________________________________________________ _________________________________________________ _________________________________________________ _________________________________________________ _____________________________________________________________ 1 Quick Guide Emergency ..........................................................................911 RCMP Non-Emergency Complaint Line ........... 780-458-7700 Poison Centre .................................................1-800-332-1414 Distress/Suicide Line (24 hrs) ............ 780-482-HELP(4357) Sexual Assault Centre (24 hrs) ........................ 780-423-4121 Addictions & Mental Health Help Line (24 hrs) .....1-866-332-2322 Mental Health Help Line (24 hrs) ................1-877-303-2642 Senior’s Abuse Help Line Edmonton.............. 780-454-8888 SAIF Stop Abuse In Families ............................. 780-460-2195 The St. Albert 50+ Club ..................................... 780-459-0433 City of St. Albert Main Switchboard ............................................... 780-459-1500 Public Works ...................................................... 780-459-1557 Taxation .............................................................. 780-459-1516 Utilities ............................................................... 780-459-1520 Transit ................................................................. 780-418-6060 Family & Community Support Services ............ 780-459-1756 Provincial Member of the Legislative Assembly: Stephan Kahn, MLA ................................ 780-459-9113 Doug Horner, MLA ................................. 780-962-6606 Office of the Ombudsman (Alberta) ................... 780-427-2756 Federal Member of Parliament-Brent Rathgeber ... 780-459-0809 Atco Gas for gas emergencies ............................ 780-420-5585 Fortis Alberta for electrical emergencies............ 780-310-9473 Epcor Customer Service ..................................... 780-310-4300 Telus Repair (landline) ........................................................611 Shaw Repair .....................................................1-888-472-2222 2 Table of Contents Quick Connections .................................................................1 Quick Guide ...........................................................................2 Table of Contents ...................................................................3 Community Supports & Services .........................................4 Financial .................................................................................9 Food ....................................................................................... 15 Free Events & Festivals ....................................................... 18 Health & Wellness ............................................................... 21 Home & Health Care Services ............................................29 Housing .................................................................................32 Legal & Estate Planning .....................................................35 Loss & Grief .........................................................................38 Pet Care ................................................................................39 Safety .....................................................................................40 Social & Service Clubs ........................................................ 44 Transportation .....................................................................45 Volunteer ..............................................................................51 3 Community Supports & Services Alberta Supports Contact Centre ................1-877-644-9992 In the Edmonton area .......................................... 780-644-9992 www.albertasupports.ca - Alberta Supports help make it easier for Albertans to find information about social based assistance programs, access the services and supports they need, and transition between programs - Information is provided on Seniors Financial Assistance and other social based assistance programs such as Alberta Works, Assured Income for the Severely Handicapped (AISH) and Alberta Aids to Daily Living (AADL) Alzheimer Support Group ............................... 780-488-2266 www.alzheimer.ab.ca - Monthly care partner support group meeting on the second Friday of each month - 10:00 am – 12:00 pm at the Citadel Mews West – 15 Erin Ridge Road, St. Albert - No meeting July or December Community Care Access Line ......................... 780-496-1300 www.albertahealthservices.ca/services.asp?pid=saf&rid=1052803 - 4 24 hrs/day, 7 days a week Professionals answer calls, determine the urgency of the situation and put seniors in touch with community programs, services and the care they need The initial point of entry to programs offered by Seniors Health, including Home Care, Long Term Care Placement, Supportive Living Placement, Day Programs and Regional Palliative Care Program Multiple Sclerosis (MS) Support Group ......... 780-471-3034 www.mssociety.ca - Support group for individuals and families affected by MS - First Wednesday of each month from 1:00 pm - 3:00 pm at Citadel Care Centre – 25 Erin Ridge Drive Parkinson’s Support Group www.parkinsonalberta.ca - Monthly meeting the 3rd Tuesday of the month from September to June - 1:00 pm to 3:00 pm at The St. Albert 50+ Club - General public, those with Parkinson and their care partners are welcome St. Albert Community Information & Volunteer Centre (CIVC) ............................ 780-459-6666 #10, 215 Carnegie Drive www.stalbertcivc.com - Community Information – answers your questions about available services and organizations - Volunteer Centre – connects volunteers with organizations who need your time and talent - Sidekicks Mentoring Program – matches volunteers with children and youth as mentors and friends - Community Volunteer Income Tax Program for low income individuals St. Albert and District Further Education ..... 780-460-2207 211, 86 McKenney Avenue www.stalbertfurthered.com - Supports lifelong learning in St. Albert - Publishes a course calendar three times a year 5 St. Albert Family Resource Centre ................. 780-459-7377 #10A, 215 Carnegie Drive http://www.stalbertfrc.com/ - Offers parenting, child and youth courses - Grandparents are welcome to become members and use the drop-in where children can play with their grandparents in a child-friendly environment - Other programs that may interest grandparents and grandchildren include music, art and cooking St. Albert Community Village ......................... 780-459-0585 30, 50 Bellerose Drive stalbertcv.com/ - The Community Village Community Liaison Worker coordinates client access to appropriate communitybased social agencies and provides assistance to individuals in social crises which could include, but not limited to, housing and food insecurities, abuse and unemployment St. Albert Public Library ................................. 780-459-1530 5 St. Anne Street www.sapl.ca - Library programs & services for Seniors, call Adult Information Services at 780-459-1682 - Large Print books, DVD's, CD books, downloadable eBooks and eAudiobooks, digital movies/TV shows, digital music - A Seniors' Book Discussion Club that meets monthly - Introductory Internet & Computer training sessions for senior members - Assistive technology services for seniors with print disability (includes DAISY books and readers) - Outreach services to seniors' residences and nursing homes in St. Albert 6 St. Albert Salvation Army ................................ 780-458-1937 165 Liberton Drive www.salvationarmy.ca - Church, Community Centre, Family Services - Christian based organization supplies basic human needs - Personal counseling - Collective Kitchens - Wecan Food Depot - Operates a Thrift Shop ............................ 780-458-7638 2003 Tudor Glen St. Albert Victim Services Association ........... 780-458-4353 96 Bellerose Drive www.stalbertvictimservices.ca - Office hours Monday to Friday 8 am - 4 pm - After hours emergency RCMP ............... 780-458-7700 - Provides crisis intervention, support, information and appropriate referrals for victims of crime and tragedy - Provides court preparation and accompaniment for victims of crime Seniors Advisory Council for Alberta ............ 780-422-2321 www.seniors.alberta.ca/services_resources/advisory_council/ Email: [email protected] - Consults with seniors and seniors’ organizations to gather information on issues important to seniors - Suggestions and feedback gathered through the consultations are used to develop advice on legislation, policies, funding and coordination of programs and services for seniors 7 Seniors United Now (SUN) ............................... 780-449-1816 St. Albert Chapter www.seniorsunitednow.com Email: [email protected] - Meetings are held on the fourth Monday of each month at 1:30 pm @ the St. Albert Legion - No meetings July, August or December - S.U.N's purpose is to be a leading resource and advocate on seniors' issues. Also to encourage seniors to be a part of a movement to create change for seniors STAR Literacy Program ................................. 780-459-5864 211, 86 McKenney Avenue www.stalbertfurthered.com - Free and confidential help for adults (18 and older) to improve reading, writing and numeracy skills - Help to improve English language skills The St. Albert 50+ Club ................................... 780-459-0433 7 Tache Street stalbert50plus.com - Provides individuals 50+ an opportunity to come together in social, physical, and intellectual pursuits in a caring, sharing, friendly and supportive manner - The club has two major focuses: 1. Senior services for accessing information, transportation, meals, and/or one-on-one confidential assistance and support 2. Opportunities to socialize, volunteer and to be part of a growing vibrant club 8 Financial Alberta Government Programs Seniors Financial Assistance Programs .......... 780-644-9992 .........................................................................1-877-644-9992 Alberta Seniors Benefit .................................... 780-644-9992 www.seniors.alberta.ca/seniors/seniors-benefit-program.html - Benefits based on income - Provides a monthly cash benefit - 65 years or older - Proof of residency in Alberta for minimum 3 months Dental & Optical Assistance for Seniors ........ 780-644-9992 www.seniors.alberta.ca/seniors/dental-optical-assistance.html - Benefits based on income - Must have applied for Alberta Seniors Benefit Program, then you are registered for this program Special Needs Assistance Program .................. 780-644-9992 www.seniors.alberta.ca/seniors/special-needs-assistance.html - Benefits based on income - Must have applied for Alberta Seniors Benefit Program, then you are registered for this program - Assistance to purchase products and services e.g. fridge, stove, lawn maintenance, housecleaning, prescription cost 9 Seniors Property Tax Deferral Program ........ 780-644-9992 www.seniors.alberta.ca/seniors/property-tax-deferral.html - Voluntary program that allows eligible senior homeowners to defer all or part of their property taxes through a low-interest home equity loan with the Alberta government - To qualify you must: be 65 years or older, be an Alberta resident, own a residential property in Alberta, and have a minimum of 25% equity in your home - Only residential properties are eligible. The home must be your primary residence Alberta Aids to Daily Living (AADL) ............. 780-427-0731 Benefits available include devices or products that affect daily living e.g. oxygen supplies, orthotic braces, walking devices, hearing aids, wheelchairs www.seniors.alberta.ca/services/aids-to-daily-living.html - Must be an Alberta resident - Must have valid Alberta Personal Health Care - Require assistance for a long-term disability, chronic or terminal illness - An assessment by a health care professional determines the equipment and supplies that an Albertan can receive through this program Cost-Share Exemption www.seniors.alberta.ca/services/AADL-cost-share.html - Designed to assist those who are having financial problems paying the client portion of the cost of equipment and supplies 10 Government of Canada Programs Government of Canada Information for Seniors seniors.gc.ca/eng/sb/ie/index.html Service Canada....................... 1-800-OCANADA (622-6232) www.servicecanada.gc.ca - TTY Device 1-800-926-9105 - Locations Edmonton Canada Place Service Canada Centre 9700 Jasper Ave. Edmonton Meadowlark Service Canada Centre 15710 – 87 Ave. North-West Edmonton Hermitage Service Canada Centre 12735 – 50 St. North-West Old Age Security Program (OAS) ................1-800-277-9914 www.servicecanada.gc.ca/oas - TTY Device 1-800-255-4786 - Must be 65 years of age - A resident of Canada - Lived a minimum of 10 yrs. in Canada after the age of 18 - Apply 6 months before 65th birthday Old Age Security Program (OAS) Allowance........................................................1-800-277-9914 www.servicecanada.gc.ca/eng/sc/oas/allowance/allowance.shtml - Financial assistance to spouse of senior receiving Old Age Security (OAS) Benefit based on income Must be 60-64 years of age A resident of Canada Lived a minimum of 10 yrs. in Canada after the age of 18 Apply when spouse receives Old Age Security 11 Guaranteed Income Supplement (OAS) .....1-800-277-9914 www.servicecanada.gc.ca/eng/services/pensions/oas/gis/index.shtml - Benefit based on income Additional financial benefits Must indicate you wish to be considered for this program on Income Tax return Canada Pension Plan (CPP) .........................1-800-277-9914 www.servicecanada.gc.ca/cpp - Eligible if you have paid into Canada Pension for a minimum of 1 year - May receive this benefit at 60 years plus - Recommended you apply 6 months before your 60th birthday - Eligible to apply even if you are still working GST Credit .....................................................1-800-959-1953 www.cra-arc.gc.ca/bnfts/gsthst/menu-eng.html - Refund from the Federal Government for GST for individuals of low income Department of Veterans Affairs (DVA) .......1-866-522-2122 www.veterans.gc.ca - Provides services, benefits and financial assistance to qualified veterans - An assessment will be completed to determine eligible benefits Last Post Fund .................................1-800-465-7113 www.lastpostfund.ca - Administers the Funeral and Burial Program Canadian Virtual War Memorial www.virtualmemorial.gc.ca/ - An on-line registry of information about the graves and memorials of those who died while in the military 12 Tips to Protect Yourself Against Identity Theft and Fraud - - - - - Never write down or show anyone your PIN (personal identification number) from debit cards. Use one hand to cover as you are putting in your PIN Report all missing or stolen credit/debit cards to your bank or credit card company Carry only the identification cards you need. Put your birth certificate and Social Insurance Card in a safe place Don’t answer any telephone or internet inquiries requesting personal information (where you bank, credit card numbers) There are scams where callers ask for the numbers on the back of your credit card. Never give these numbers out to those who phone and say they are from your bank. They should already know these numbers! Use one hand to cover the key pad as you are putting in your PIN number. 13 Other Financial Programs Alberta Monitoring for Health Program........ 780-423-2634 .........................................................................1-800-267-7532 www.diabetes.ca - Provides support to assist in the purchase of some diabetic supplies for individuals under age of 65 - Based on income - Complete application form - All insulin treated seniors age 65 and older in Alberta will receive coverage for basic diabetes supplies up to $600 per year under Alberta Blue Cross Coverage for Seniors St. Albert Community and Volunteer Centre Income Tax Preparation Program ....................................... 780-459-6666 stalbertcivc.com/income-tax-service/ - Provides assistance to low-income seniors and those with disabilities to complete their income tax returns - No cost (Based on income) - Must be able to produce receipts to enable your income tax form to be completed - Service is provided March through to the end of April each year St. Albert Rental Assistance Program ............ 780-722-0135 http://stalbertcv.com/st-albert-rental-assistance-program/ Must be a resident of St. Albert for 6 months - Have a fixed address and hold a lease - Pay more than 30% of gross monthly household income towards rent & heating - Do not live in a subsidized residential centre 14 Food Collective Kitchen ............................................. 780-458-1937 St. Albert Salvation Army 165 Liberton Drive www.stalbertsalvationarmy.ca/our-community/ - Handicap accessible - Small group of people get together once a month to plan and cook meals together - Meals are put into portions and are taken home to use or freeze - Nominal cost to participants Meals on Wheels ............................................... 780-459-0433 The St. Albert 50+ Club 7 Tache Street stalbert50plus.com/programs/ - Delivers a low-cost, healthy meal to homes between 11:00 am and 1:00 pm - Volunteers deliver meals Monday to Friday – no delivery on statutory holidays - Daily ready to go meal $6.50 - Prices are subject to change - For anyone who is unable to manage meal preparation due to illness, injury or circumstances - Chef’s Choice Frozen meals for pick up at The St. Albert 50+ Club: entrees $4.50 - $7.00 each, soup $2.00 each, desserts range from $0.95 each - $5.00 per dozen 15 St. Albert Community Garden sustainablefoodedmonton.org/st-albert-community-garden/ St. Albert Parish Heritage Garden www.stalbertparish.com/index.php/ministries/heritage-garden Dolores ................................................................ 780-458-2949 [email protected] - Grow your own garden - Two sizes of garden plots for $15 and $30 per year - All renters contribute to the care of a community garden area where vegetables are grown for charity - Rain barrels on site for watering garden & garden tools available when needed - Community garden follows principles of organic gardening St. Albert Food Bank ........................................ 780-459-0599 30, 50 Bellerose Drive stalbertfb.com/ - Provides emergency nutritional support to people in need - Referral by community agency - Open Mon., Wed. and Fri. 9:00 am-3:00 pm - Accepts donations of food and money to help with operations Social Lunch Program ...................................... 780-459-0433 The St. Albert 50+ Club 7 Tache Street stalbert50plus.com - Every Thursday from 12:00 noon to 2:00 pm - Lunch includes tea, coffee, entree and dessert - Enjoy socializing with others - Cost is $7.00 and includes GST. No gratuities - Members, non- members and guests welcome - Pre-purchase tickets before Tuesday at 3:30 pm 16 WECAN Food Basket Society ......................... 780-458-1937 St. Albert Salvation Army 165 Liberton Drive www.wecanfood.com - Membership is $5 a year - Three kinds of orders available: fresh meat order for $15, fresh produce order for $10 and a complete meat and produce order for $25 - Pick up 3rd Friday of each month Online Dating Safety Only use reputable online dating services. Free dating sites may attract dishonest people. Do your research! Create a separate email account that does not give away your name or identity. Do not provide ANY personal information to someone you meet online. Initially talk to the person on your mobile phone instead of your home phone which is linked to your address. Stay safe. If you decide to meet someone in person, do so in a public place and make sure someone knows where you are and how long you expect to be. Take your time. It takes time to really be sure this person is who they say they are. 17 Free Events & Festivals Arts and Heritage Foundation of St. Albert .. 780-459-1194 www.artsandheritage.ca - Musée Héritage Museum: Come and learn more about the history of St. Albert and also our monthly exhibitions. Free admission. 780-459-1528 - Heritage Sites: the Little White School, St Albert Grain Elevator Park, River Lot 24 and its associated houses and agricultural buildings. The heritage sites offer unique programs and tours for all ages. Managed by Musée Héritage Museum - Art Gallery of St. Albert (AGSA): Features contemporary and community exhibitions and a variety of public programs throughout the year 780-460-4310 Art in Public Places .......................................... 780-459-1600 www.sta-culture.com/art_public_places.php - Tour St. Albert’s murals and sculptures City of St. Albert Community Events ............. 780-459-1500 www.stalbert.ca - For upcoming events such as Canada Day Celebrations, Compost Give-Away, Take-it or Leave-it or Visual Arts events go on the City of St. Albert website, click on the Quick Links tab, then click on Calendar International Children’s Festival .................... 780-459-1600 www.childfest.com - Roving site artists, face painting, visual arts and chalk art and outdoor stage entertainment - End of May 18 Kinsmen Rainmaker Rodeo & Exhibition ..1-888-459-1725 www.rainmaker.ab.ca - Parade and pancake breakfast at Lions Park - End of May New Year's Eve Fireworks - Set off from Seven Hills at 8:30 pm Remembrance Day Ceremony ......................... 780-458-3330 Royal Canadian Legion - St. Albert Branch No. 271 invites the public to its Remembrance Day Ceremony at the cenotaph on St. Anne Street held annually at 11:00 am every November 11th Rock’n August International Car Show www.rocknaugust.com - 5-day celebration of classic cars and live music in St. Albert - Pancake breakfast - Early August Snowflake Festival Light Up Celebration ...... 780-458-2833 www.stalbertchamber.com - Horse drawn wagon rides, entertainers, food, ice sculptures, and the lighting of the giant Christmas tree all make this a fun family event - End of November/beginning of December St. Albert Botanic Park .................................... 780-458-7163 265 Sturgeon Road www.stalbertbotanicpark.com - Volunteers manage this beautiful 15-acre site - Themed gardens including a rose garden with fountain 19 Seniors’ Week Celebrations ............................. 780-459-0433 The St. Albert 50+ Club stalbert50plus.com - First week in June - Pancake Breakfast, Strawberry Tea, Special Social Lunch Spruce Up St. Albert......................................... 780-459-1595 stalbert.ca/getting-active/parks-trails-and-outdoor-sportsfacilities/parks-programs-and-events/spruce-up-st.-albert/ - Incudes a variety of activities from April to October, with the main goal of cleaning up and beautifying our city STARFest – St. Albert Readers Festival St. Albert Public Library ................................. 780-459-1530 www.sapl.ab.ca www.starfest.ca - Author talks and writing workshops - Mid-October 20 Health & Wellness Addiction & Mental Health St. Albert Alberta Health Services Main - to book with both Addiction & MH services..... 780-342-1410 Direct - Addiction Services ..................................... 780-460-4971 Direct - Addiction Services ..................................... 780-460-4972 Fax ...................................................................... 780-460-7152 30 Sir Winston Churchill Ave., Provincial Bldg. Upper Floor www.albertahealthservices.ca - Handicap Accessible - Services are confidential, voluntary and free-of-charge - Treatment and prevention services for alcohol, drugs, gambling and tobacco - Education, Prevention and Treatment services for alcohol, drug, gambling and tobacco Alberta Blue Cross Coverage for Seniors Alberta Blue Cross .............................................. 780-498-8000 www.ab.bluecross.ca www.ab.bluecross.ca/government-programs.html Alberta Health & Wellness ................................. 780-427-1432 www.health.alberta.ca/services/drugs-seniors.html - The Alberta Government provides free Alberta Blue Cross Coverage for Seniors for health-related services not covered by the Alberta Health Care Insurance Plan - To be registered, seniors must complete a Proof of Age Declaration which Alberta Health mails to people two months before their 65th birthday - Call to find out what is covered 21 Alzheimer Society of Canada MedicAlert Safely Home ...............................1-855-581-3794 www.alzheimer.ca/en/Living-with-dementia/Day-to-dayliving/Safety/Safely-Home - A partnership between the Alzheimer Society and Canadian MedicAlert Foundation - Individual with dementia gets a medic alert bracelet with all their pertinent details on it - Medically trained specialists are available to answer a 24/7 emergency hotline and immediately supply police and emergency responders with the member’s physical description, emergency contacts and critical health information Aspen Healthcare .............................................. 780-458-5349 www.aspenhealthcare.ca - Supplies a wide variety of healthcare and rehabilitation products including: power and manual wheelchairs, scooters, chair lifts, walking aids and bathroom safety products - Rental program for equipment required to meet short term needs 22 Medication Safety Only take prescription medication that has been specifically prescribed for you by a physician Know the names of your medications, the reason you are taking them, and the potential side effects or interactions that can occur Keep an updated written list of all the medications and supplements you are taking Keep all your medications in one easily accessible place that is out of the way of children Use just one pharmacy for all your medications and vitamins Ask your pharmacist if you have ANY concerns regarding your medications! Many Pharmacies deliver prescriptions and bubble pack medications. Contact your own pharmacy or drug store if you need these services. 23 Community Care Access Line ......................... 780-496-1300 www.albertahealthservices.ca/services.asp?pid=saf&rid=1052803 - Information line for the general public or health professionals - Professional staff are available 24 hours a day,7 days a week to discuss callers' needs and provide referrals to appropriate programs Transition Coordinator - Completes comprehensive client assessments to determine health care needs for continuing care services Home Care - Request Home Care services by calling 780-496-1300 - Individuals can access home care services through self-referral or a referral made by friends, family, neighbours, health care providers or other community agencies acting on their behalf. - Provides health and support services to help people remain safe and independent in their own homes or care settings for as long as possible - Services include health promotion and teaching, treatments, care at end of life, rehabilitation, home support and maintenance, assistance to maintain social connections, and support for family or others who help out DynaLIFE Diagnostic Laboratory Services ... 780-458-8866 Unit 160, 190 Boudreau Road www.dynalifedx.com - Open: Monday-Friday 7:00 am to 5:00 pm and Saturday 7:00 am to 3:00 pm, closed statutory holidays - Lab appointments can be booked in advance. Phone 780-702-4486 or book on-line 24 Good Samaritan TeleCare Emergency Response Service ............................................1-800-676-8397 The Good Samaritan Society www.gsstelecare.org - Monitored home safety devices, telephone support services and personal emergency response - Monthly fee gives access to help, 24 hours a day, 7 days a week - Pendant with call button can be worn with a neck cord or wristband My Health Alberta ........................... 1-866-408-LINK (5465) myhealth.alberta.ca - 24 hours a day, 7 days a week telephone health advice service - answered by registered nurses - anyone can call LifeLine ...........................................................1-866-784-1992 www.lifeline.ca - Monthly fee gives access to help, 24 hours a day, 7 days a week - Pendant with call button can be worn with a neck cord or wristband - Other service includes medicine reminders and checkins 25 Palliative Coverage Program ........................... 780-427-1432 Alberta Health & Wellness www.health.alberta.ca/services/drugs-palliative-care.html - Supplementary health benefits that provide coverage for health-related services not covered by the Alberta Health Care Insurance Plan - Open to residents of Alberta who are registered with the Alberta Health Care Insurance Plan and who have been diagnosed as being palliative - Are not receiving publicly funded drugs, diabetic supplies and ambulance services as part of the care they are receiving in a residence - Must apply for the program Preventing Slips, Trips & Falls Always wear supportive, well-fitting shoes. Light up your path: Use night lights to brighten dark hallways, bathrooms and stairways. Stairways: Use secure handrails on both sides of stairs. Keep steps in good repair and make certain that carpets are firmly attached. Rugs: Small rugs or mats can slide or bunch up and cause someone to trip. Stay in-doors during icy or snowy conditions. Avoid rushing: Rushing increases your risk of falling. Take your time! 26 Residential Aide Placement Society (RAPS) .. 780-425-5450 #701, 10339-124 Street, Edmonton www.rapsedm.org - RAPS specializes in establishing an employer/employee relationship between the individual with the disability and the Residential Aide - Recruitment services/referrals of caregivers to persons with disabilities and/or seniors - Presentations on topics of interest to caregivers - Monthly payroll provision offered to employers (person with disability) on a fee for service basis - Aide’s provide personal care, homemaking, and meal preparation St. Albert Public Health Centre ...................... 780-459-6671 23 Sir Winston Churchill Avenue www.albertahealthservices.ca/facilities.asp?pid=facility&rid=3839 - Seniors services: Provides adult influenza immunizations (flu shots), shingle immunizations and travelers’ health services St. Albert & Sturgeon Primary Care Network..................................... 780-419-2214 www.stalbertsturgeonpcn.com/ - Family physicians and other health care professionals (e.g. dietitians, nurses, mental health coordinators, pharmacists, etc.) working together to provide enhanced primary patient care in the community - The primary care focus is access to care, chronic disease prevention and management, seniors care, health promotion and disease prevention, geriatric evaluation and management, mental health support services and primary care maternity - Ask your doctor or call for information 27 Sturgeon Community Hospital ........................ 780-418-8200 201 Boudreau Road www.albertahealthservices.ca/facilities.asp?pid=facility&rid=1000932 - Care provided includes emergency, women's health, cardiac care, surgery, medicine, pediatrics, and rehabilitation Visitors are welcome between 10:00 am and 8:00 pm The St. Albert 50+ Club ................................... 780-459-0433 7 Tache Street stalbert50plus.com - Provides individuals 50+ an opportunity to come together in social, physical, and intellectual pursuits in a caring, sharing, friendly and supportive manner - The club has two major focuses: 1. Senior services for accessing information, transportation, meals, and/or one-on-one confidential assistance and support 2. Opportunities to socialize, volunteer, take fitness or art classes and to be part of a growing vibrant club Gardening Safety Be sure to lock the front door to your home when you are working in the back yard. Bring a cordless phone or cell phone with you in case you need to call for help. Wear appropriate safety gear. Always let a family member or friend know when you will be working in your yard. Ensure that your garden is well lit. Take breaks often. 28 Home & Health Care Services Classic Lifecare ................................................. 780-428-2750 www.classiclifecare.com - Home care including personal care, nursing care, rehabilitation and companionship - Specialization in palliative care, Alzheimer care and acquired brain injury - Light housekeeping Comfort Keepers ............................................... 780-465-4665 www.comfortkeepers.ca - Offers a full range of in-home services including: conversation & companionship, personal care, medication reminders, meal preparation, incidental transportation, light housekeeping and medical care Home Care Network Inc. ................................. 780-483-6550 www.homecarenetworkinc.com - Services offered include, but are not limited to: companionship, housekeeping, lawn care, snow removal and personal care Home Instead Senior Care ............................... 780-439-9990 www.homeinstead.com/edmonton - Home and respite care including personal care, respite care, companionship and home helper services - Specialized Alzheimer’s and dementia care ‘Naoko’ Organize Me ....................................... 780-418-4335 www.NaokoOrganizeMe.com .. Email: [email protected] Professional Organizing - Declutter/organize entries, hallways, rooms, cupboards and closets Downsize, junk removal, cleaning 29 Nurse Next Door ............................................... 780-737-1115 www.nursenextdoor.com - Medical and non-medical home and respite care - Housekeeping services - Specialization in complex care requiring RN involvement, post-operative and palliative care Senior Homecare By Angels ............................ 780-487-4256 www.seniorhomecarebyangels.ca - Up to 24-hour non-medical home and respite care, light housekeeping, meal preparation, companion care, errands/shopping and/or hygiene assistance We Care Home Health Services ...................... 780-468-4663 www.wecare.ca - Care and support from a few hours a month or around the clock care - Alzheimer’s, dementia, diabetes, acquired brain injury and end of life care - Light housekeeping services Wild Rose Caregivers Ltd. ............................... 780-756-2700 www.wildrosecaregivers.com - A source for Companions, Health Care Aides, LPN’s and RN’s - Services provided include, but are not limited to: companionship, housekeeping, meal preparation, personal care, assistance with appointments, overnight care, Alzheimer and dementia care 30 Health & Fitness As you grow older, an active lifestyle is more important than ever. Regular exercise boosts energy, helps to manage illness and pain, and helps you maintain your independence! Tips for starting a fitness routine safely: Get medical clearance from your doctor. Consider your health concerns. If something feels wrong, such as shortness of breath or sharp pain, stop! If it continues seek medical help. Start slow. Build up an exercise program little by little. Always warm up with stretches before and cool down after. Keep water handy during exercise. 31 Housing Things to Consider When Deciding to Move There are several factors to consider when making the decision to move or not to move. Begin by asking yourself these questions: Can you afford to remain in your own home? Has your house become too large or too costly to maintain? Is your home close to family or other important social contacts? Does your health permit you to remain in the same environment? Reproduced with permission from: Seniors Housing Guide SAGE- Seniors Association of Greater Edmonton 780-423-5510 www.mysage.ca For further guidance view “The Care Guide Source for Seniors” at www.thecareguide.com Housing Choices are categorized into 2 main streams and various subsets depending on the level of care required. 1. Private and Subsidized 2. Locked secure facility 32 For further clarification contact: Citadel Village .................................................... 780-934-6636 www.christensoncommunities.com/development.asp?ID=3 Ironwood Estates ................................................ 587-410-0001 www.atriaretirement.ca/Retirement-Communities/ironwoodestates.aspx?CommunityNumber=10982 River Ridge Seniors Community ........................ 780-470-3700 www.reveraliving.com/riverridge Rosedale St. Albert ............................................. 780-460-1600 rosedaledevelopments.com/our-communities/st-albert/ Sturgeon Housing Foundation ............................ 780-939-5116 www.sturgeonfoundation.ca Chateau Mission Court ............................ 780-458-7445 North Ridge Lodge .................................. 780-460-0445 West Country Hearth .......................................... 780-418-3015 www.westcountryhearth.ca Community Care Access Line ............................ 780-496-1300 Continuing Care Facilities Citadel Care Centre Youville Home Designated Assisted Living Facilities Citadel Village Rosedale St. Albert 33 City of St. Albert ............................................... 780-459-1500 www.stalbert.ca/living-here/home-and-property/affordablehousing/seniors-housing/ - Provides a list of seniors housing and affordable housing options in St. Albert St. Albert Community Information & Volunteer Centre (CIVC) ................................ 780-459-6666 www.stalbertcivc.com/rental-accommodations/ - CIVC provides free information on community services in St. Albert - Phone for up-to-date apartment list or download at www.stalbertcivc.com Edmonton For complete Edmonton & Area housing information contact: SAGE -Seniors Association of Greater Edmonton ............................................... 780-423-5510 www.mysage.ca Alberta Alberta Senior Citizens' Housing Association (ASCHA) ....................................... 780-439-6473 www.ascha.com - Lists over 6000 Alberta senior housing residences Residential Tenancy Dispute Resolution Service .....................310-0000 then 780-644-3000 Alberta Government (Landlords & Tenants) www.servicealberta.gov.ab.ca/869.cfm - 8:15 am to 12:00 noon and 1:00 pm to 4:30 pm - Service allows landlords and tenants to resolve serious disputes outside of court 34 Legal & Estate Planning Commissioner For Oaths and Notary Public Services To contact your Alberta Member of Legislative Assembly (MLA) for St. Albert........................................... 780-459-9113 - Both St. Albert Members of the Legislative Assembly (MLA) provide a Commissioner of Oaths and a Notary Public service - Alberta Land Title Documents and Wills are excluded - This service is free, please phone to make an appointment Dial-A-Law .....................................................1-800-332-1091 www.clg.ab.ca/dial-a-law/ - Pre-recorded legal information messages available - Monday – Friday 8:30 am – 4:30 pm Edmonton Community Legal Centre (ECLC) .................................................. 780-702-1725 200, 10115 – 100A Street, Edmonton www.eclc.ca - Provides free legal services to low-income individuals in the areas of civil and administrative law - Does not provide services in the area of criminal law Law Information Centres (LinC) .................... 780-644-8217 Edmonton - 2nd Floor South Law Society Library Law Courts Building, 1A Sir Winston Churchill Square www.albertacourts.ab.ca - Helps you get the information you need for civil and criminal matters - Professional staff will help you understand Alberta's legal system - This organization will not give legal advice or help you make legal applications 35 Estate Planning Documents Last Will and Testament – the legal statement of a person’s last wishes about how to divide his or her property after death Personal Directive – a written, signed, dated and witnessed document that appoints someone else to look after your personal, non-financial matters (such as health, housing or treatments). It allows you to determine in advance who will make personal (non-financial) decisions on your behalf if, due to illness or injury, you ever lose the mental ability to make these decisions for yourself. Enduring Power of Attorney/Power of Attorney – a written, signed, dated and witnessed document that gives someone else the right, while you are still alive, to act on your behalf with respect to your financial affairs, including debts Guardianship – a legal process that gives someone the legal responsibility to make personal decisions for you Office of the Public Guardian ............................. 780-427-0017 Office of the Public Trustee ............................... 780-427-2744 Funeral Preferences Written statement identifying your wishes regarding your funeral or cremation 36 Legal Aid Alberta ..........................................1-866-845-3425 Revillon Building, 300, 10320-102 Avenue, Edmonton www.legalaid.ab.ca Legal Aid Alberta can help you in: - understanding your legal issues and needs, - providing the proper service for your legal needs, and - connecting you with other community services The Memorial Society of Edmonton and District ........................................................ 780-944-0196 1108 (lower level) 10235-124 Street, Edmonton www.memorialsocietyedmonton.ca - A non-profit association that promotes pre-planning simple, dignified final arrangements at a reasonable cost Office of the Ombudsman ................................ 780-427-2756 www.ombudsman.ab.ca - Responds to complaints of unfair treatment by provincial government authorities and designated professional organizations - Provides services free of charge Seniors Association of Greater Edmonton (SAGE) ............................................ 780-423-5510 www.mysage.ca - Provides assistance to complete a Personal Directive, Adult Guardianship and Trusteeship Order The St. Albert 50+ Club ................................... 780-459-0433 7 Tache Street stalbert50plus.com - Commissioner For Oaths service offered - Referral to lawyer for legal consultation (no charge for first half hour – information only) 37 Loss & Grief Saying Farewell booklet Alberta Seniors and Community Supports www.health.alberta.ca/documents/Saying-FarewellDying-Process-Guide.pdf Booklet provides information and checklists to assist with pre-planning a funeral, writing a will and Personal Directives Space to keep track of important papers St. Albert Bereavement Fellowship ................ 780-851-6562 Contact: Faye Tkachuk (Chair) .......................... 780-460-4216 or Carol Dickson (Facilitator) ............................. 780-458-6528 www.stalbertbereavement.ca - Bereavement support and information for individuals, families and friends who are grieving the loss of a loved one through death - Services include phone support, resource library, selfhelp support group and professional speakers at monthly gatherings 38 Pet Care To find a veterinarian in St. Albert, please look in the Yellow Pages in the Phone Book Emergency After Hours - Guardian Veterinary Centre .................... 780-436-5880 5620 99 St. NW, Edmonton - Hollick Kenyon Veterinary Clinic ........... 780-406-0811 5227 – 167 Ave., Edmonton - VetEmerg ................................................. 587-409-5725 9719 – 137 Ave. NW, Edmonton - Veterinary Emergency Clinic Downtown .... 780-433-9505 11104 – 102 Ave., Edmonton - Veterinary Emergency Clinic Northside ...... 780-758-4620 15825 – 97 St., Edmonton Pet Safety for Seniors Clean up spills from water bowls and food crumbs which can cause slips Clear walk ways, hallways and floor areas of toys When bending over to pet animals, sit down instead so there is little chance of falling or losing balance If you are expecting company, place your pet outside or in a separate room 39 Safety Edmonton Seniors' Safe Housing .................... 780-702-1520 www.mysage.ca/help/seniors-safe-house - Provides non-emergency safe housing free of charge for 60 days - For people 60 years and older wanting to leave an abusive situation - Provides meals, support, information, outreach and follow-up - Connects to community resources, practical assistance such as arranging finances, housing and legal services Protection for Persons in Care .....................1-888-357-9339 Alberta Government www.health.alberta.ca/services/protection-persons-care.html - Promotes prevention and responds to reports of abuse of adult Albertans receiving care or support services from publicly funded service providers - Public funded facilities include hospitals, seniors’ lodges and nursing homes St. Albert Citizen’s Patrol Society ................... 780-458-7971 R.C.M.P. St. Albert Detachment www.citizenspatrol.org - Trained volunteers patrol several areas of St. Albert to observe and report any problems they may encounter to the RCMP - Volunteers act in pairs, wear identifying Citizen’s Patrol vests, carry flashlights and cell phones - It is non-confrontational and restricted to observation and reporting 40 Elder Abuse Awareness Elder Abuse is any action or inaction by someone in a position of trust, power or responsibility for care, which causes harm to an older adult. Forms of abuse can include: physical, emotional, financial, sexual, medication, spiritual or cultural abuse or neglect. Actions that violate a person’s rights include: - Inflicting physical discomfort or pain - Any name calling, yelling, threatening, intimidating, swearing, ignoring or isolating - Misusing another’s property or money (stealing, forging another’s signature, misusing a power of attorney, forcing or tricking someone into selling or giving away property) - Not allowing someone to have visitors, friends or relationships “Abuse hurts at any age. Together we can prevent abuse of Older Adults” 41 St. Albert RCMP Emergency ..........................................................................911 Non-Emergency 24-Hour Complaint ................. 780-458-7700 Administration .................................................... 780-458-4300 SAIF -Stop Abuse in Families Society ............ 780-460-2195 #402 Grandin Tower, 22 Sir Winston Churchill Avenue www.stopabuse.ca - If you feel you are in immediate danger, call 911 - Provides support services to families and individuals who are, or have experienced family violence - SAIF’s services are free of charge Seniors Abuse Help Line .................................. 780-454-8888 www.albertaelderabuse.ca www.thesupportnetwork.com ............... 780-482-HELP(4357) crisissupportcentre.com/get_support_now/seniors-abuse-helpline/ - If you feel you are in immediate danger, call 911 as your first choice For seniors or those concerned about a senior Provides information, problem-solving help and referrals Available 24 hours a day/7 days a week The St. Albert 50+ Club ................................... 780-459-0433 7 Tache Street stalbert50plus.com - Information, support and referral services specific to elder abuse - The club has two major focuses: 1. Senior services for accessing information, housing, transportation, meals, and/or one-on-one confidential assistance and support 2. Opportunities to socialize, volunteer and to be part of a growing vibrant club 42 Elder Abuse Prevention Tips 1. Plan for your own future while you are well, healthy and still independent. 2. Do not deed or will your house or other assets to someone who promises to keep you out of a nursing home or take care of you at home should you become disabled. 3. Make a will and review it annually. Do not revise your will without careful consideration or without speaking with someone you trust. 4. Do not give up control of your property or assets until such time that you feel unable to manage them any longer 5. Have your pension or other cheques deposited directly into your bank account. 6. Do not leave cash, jewelry, or prized possessions lying about. Make your home burglar-proof. 7. Do not rely solely on family members for your social life and care. Seek outside contacts. Develop friends of all ages. 8. Stay active in the community as long as possible. 9. Do not allow adult children to return living at home without carefully considering the situation. 10. Don’t be too proud to ask for help when you need it. 11. Don’t be intimidated in seeking your rights because of your age. 12. Do not place expectations on your children without their consent. Courtesy of Elderly Adult Resource Services, Catholic Social Services (Alberta) 43 Social & Service Clubs For contact information for Service groups and Clubs please call the Community Information & Volunteer Centre (CIVC) at 780-459-6666 or go online at www.stalbertcivc.com Royal Canadian Legion Branch #271 ............. 780-458-3330 6 Tache Street - Looking after the welfare of Veterans and their spouses - Supports community initiatives in St. Albert - Membership inquiries welcome The St. Albert 50+ Club ................................... 780-459-0433 7 Tache Street stalbert50plus.com - Provides individuals 50+ an opportunity to come together in social, physical, and intellectual pursuits in a caring, sharing, friendly and supportive manner - The club has two major focuses: 1. Senior services for accessing information, transportation, meals, and/or one-on-one confidential assistance and support 2. Opportunities to socialize, volunteer and to be part of a growing vibrant club Want to get to know your neighbours better? St. Albert Family & Community Support Services (FCSS) can assist you in planning a Neighbourhood Block Party 780-459-1756 stalbert.ca/living-here/family-and-community-supportservices/neighbourhood-development/block-parties/ 44 Transportation St. Albert Transit (StAT) ................................. 780-418-6060 235 Carnegie Drive stalbert.ca/getting-around/stat-transit/ St. Albert Transit provides two forms of public transportation, Regular Transit service and the specialized Handibus service 1. Handibus Service: www.stalbert.ca/getting-around/stat-transit/handibus/ - Specialized, accessible, door-to-door transportation on a shared ride basis for registered, pre-booked passengers who cannot use regular transit because of a physical or cognitive disability - Registrants must complete an application form that includes a recommendation from a qualified medical practitioner - Registration forms are available online or at the Transit Office 2. Regular Transit buses: - Entire bus fleet is low floor and has the ability to kneel to the curb to allow easy access - There are no stairs to climb when boarding the bus - The wide front doorways are equipped with retractable ramps to allow wheelchair and scooter access - Please call for additional information, schedule details, and trip planning Regular Transit service operates seven days a week from early morning until late evening, excluding statutory holidays. 45 Tax Credit for Public Transit Passes 1-800-959-8281 www.transitpass.ca The Government of Canada offers individual Canadians a non-refundable tax credit to help cover the cost of monthly or longer duration public transit passes. Save your bus pass receipts and include in your next income tax filing. Alberta Health Services Home Care Volunteer Driving Program ........ 780-496-1300 www.albertahealthservices.ca - Provides rides to medical appointments for persons who are on the Home Care Program, and who have no other means of transportation - Contact personal home care manager to access this service Canadian Cancer Society ................................. 780-455-7181 www.cancer.ca - Safe and reliable transportation for people living with cancer who cannot otherwise get to their treatment - For active treatment at approved treatment facilities - Clients must be able to enter and exit vehicles with minimal assistance and a minimum assistance - Minimum of two business days’ notice required 46 Driving Angel .................................................... 780-459-0433 Thank the Driving Angel in YOUR life! The St. Albert 50+ Club 7 Tache Street stalbert50plus.com - In partnership with AMA (Alberta Motor Association) - A recognition program to salute those individuals, from dedicated professionals to volunteer drivers, who go the extra mile to make sure seniors in their communities stay healthy, active and mobile - If you know of someone who deserves this recognition, nominate them as a Driving Angel! The St. Albert 50+ Club ................................... 780-459-0433 7 Tache Street stalbert50plus.com - Small passenger bus available for door-to-door trips within St. Albert, at a reasonable cost - Transportation coordinator available to give information and refer to appropriate transportation - Volunteer Driving Program for seniors age 65+ receiving Alberta Seniors Benefits 47 AMA Driver Education .................................1-800-642-3810 www.ama.ab.ca/driver-education/senior-driving-courses Driver 55 Plus - refresher classroom course - Discuss the process of aging and understand its impact on driving. - Safe driving tips and review of the rules of the road - Tips and strategies to help in different driving environments. - Group discussion with peers. - Offered at our Kingsway location in Edmonton- 11220 109 Street NW - $50.00 plus GST *Call AMA for additional information on in-vehicle brush up lessons. Licensing information for drivers aged 75+ ... 780-427-8230 .......................................... (Toll Free by first calling 310-000) Alberta Transportation, Driver Fitness and Monitoring www.transportation.alberta.ca/542.htm - Alberta Transportation, Driver Fitness and Monitoring are responsible for making decisions on an individual’s ability to drive. - Driver licensing decisions are made on a case by case basis and may require further evaluation and assessment. - a medical report form signed by a doctor is required at: • 75 years; • 80 years; and • every two years after 48 AMA’s Seniors In-Vehicle Evaluation .........1-800-642-3810 .................. (or visit an AMA location for further information) - The Alberta Motor Association’s in-vehicle evaluation can help you stay safe behind the wheel for as long and as safely as possible - A professional driving instructor will work one-on-one with you to assess your driving skills, determine your strengths and discuss areas for improvement - The results of your evaluation are kept confidential Staying Mobile 1. Plan ahead in case you need to limit or stop driving in the future 2. Develop a transportation plan. Involve your family and friends in the discussion 3. Think of alternative ways to get around, such as public transit, taxis, volunteer drivers, family and friends 4. Create a transportation budget - funds can be used to pay for alternative forms of transportation in place of the cost of owning and operating a car www.caa.ca/driving-costs/ 5. Talk to others who have made the transition from driver to passenger 6. For more information: www.ama.ab.ca/AgingDrivers 49 Private Transportation Businesses St. Albert Taxi Cab Listing: Aaron Taxi ........................................................ 780-460-4444 Blueflame Cabs ................................................ 780-459-9393 Lime Taxi ........................................................... 780-418-1111 St. Albert Taxi .................................................. 780-459-5050 - Wheelchair accessible taxi available Saint City Taxi ................................................. 780-298-8294 Silver Taxi ......................................................... 780-458-6000 Sturgeon Cabs .................................................. 780-458-8888 Care for a Ride .................................................. 780-417-2222 www.careforaride.com - Provides transportation and accompaniment services for seniors Comfort Keepers ............................................... 780-465-4665 www.comfortkeepers.ca - Provides transportation and/or accompaniment to medical appointments, barbershops, beauty salons, shopping or wherever a client needs to go Corinne’s Companions ..................................... 780-914-6285 - Provides door-through-door driving and accompaniment service for seniors Driving Miss Daisy ............................................ 780-777-2023 www.drivingmissdaisy.net - Driving Miss Daisy is a seniors’ transportation, assistance and accompaniment service 50 Volunteer Volunteering Information Experience Counts! People over 50 have so many skills and so much experience to offer. Find a volunteer opportunity that touches your heart and gives you pleasure. Giving is more satisfying than receiving. Help out and volunteer with one of our non-profit groups for a few hours to know how true that is. ST. ALBERT COMMUNITY INFORMATION & VOLUNTEER CENTRE St. Albert Community Information & Volunteer Centre (CIVC) ............................ 780-459-6666 #10, 215 Carnegie Drive www.stalbertcivc.com Community Information: www.informstalbert.com Volunteer Opportunities: www.govolunteer.ca - Community Information – answers your questions about available services and organizations - Volunteer Centre – connects volunteers with organizations who need your time and talent - Sidekicks Mentoring Program – matches volunteers with children and youth as mentors and friends - Community Volunteer Income Tax Program for low income individuals 51 We assume no responsibility to any person or persons for the information contained in this guide. The lists are to be used as a guide only, and are not to be considered as a fully authoritative, nor exhaustive list of services available to the community. The St. Albert Seniors’ Directory is not a complete guide to all services and agencies. If there are any errors or omissions please contact The St. Albert 50+ Club at 780-459-0433 to assist us in updating for the next printing of this directory. Printed December 2014 52 Is supported in part by: 53 This directory was made possible with the support of St. Albert Family and Community Support Services (FCSS) and the Alberta Motor Association (AMA) 7 Tache St. St. Albert, AB T8N 2S3 Phone (780) 459-0433 stalbert50plus.com
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