SPRING 2016
CAREER
DEVELOPMENT
SERVICES
COURSE CATALOG
on TriadGoodwill.org
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& bringSERVICES
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TRIAD GOODWILL
CAREER DEVELOPMENT
SPRING to
2016career
COURSE CATALOG
OUR MISSION
Goodwill Industries of Central North Carolina, Inc. promotes the value of work by providing career development
services and work opportunities for people with employment needs.
OUR VISION
Our vision is to be the recognized leader in helping people develop the work skills necessary to successfully
integrate into the competitive labor market.
OUR VALUES
We value work and its accomplishments, our reputation as a trustworthy entity, competence, respect for the
independence and intrinsic worth of individuals we serve, and communication with all stakeholder groups.
2014 - 2015
BY THE NUMBERS
410,045 DONORS
1,509,865 STORE CUSTOMERS
17,179 JOB SEEKERS
5,084 RESUMES DEVELOPED
343 CAREER FAIR EMPLOYERS
3,556 INDIVIDUALS PLACED IN JOBS
$57.4 MILLION
EARNING POTENTIAL ADDED
TO THE LOCAL ECONOMY
2 - TRIAD GOODWILL CAREER DEVELOPMENT SERVICES - SPRING 2016 COURSE CATALOG
CAREER
DEVELOPMENT SERVICES
FREE CAREER SERVICES
Many people have no idea that the mission of Triad Goodwill is to provide job training and career placement opportunities. Our five
Community Resource Centers and two Career Centers offer a wide variety of classes and workshops geared toward putting people to
work. 86¢ of every dollar earned in Triad Goodwill stores helps to support these efforts right here in the Triad, and over 17,000 people took
advantage of our career services in the past year. You’re next!
Community Resource Centers - Triad Goodwill offers free resume writing services, interview and computer skills training, and additional
classes in partnership with local community colleges in Asheboro, Burlington, Eden, Greensboro, and Reidsville. Instructors provide
specialized training programs, college registration, on-site instruction and Continuing Education Units (CEU). Credential skills training
certification is offered in Burlington, Eden & Reidsville with limited scholarships available for those who meet funding criteria.
Career Centers - Visit a Triad Goodwill “one-stop resume shop” in Mayodan and on N. Elm in Greensboro. These centers provide
comprehensive career services and workshops for all job seekers in our community, with a primary focus on the unemployed and
underemployed. Classes are also occasionally offered by local community colleges.
SERVICES
Computer Resources - Utilize the internet for job search, to complete online applications, and update your resume. Take advantage of
tutorials to upgrade your computer skills and review daily “hot leads” for local employment.
Individual Career Counseling - If you are uncertain of your career path or need to reinvent yourself, call or visit to make an appointment.
Resume Update - From GED to PhD! Wherever you are on the career spectrum, whether you are unemployed or underemployed our
certified professional resume writers can help develop a winning resume that showcases your strengths and experience, for free! Please
allow 5-7 business days to process most requests.
Workshops - Customized workshops are periodically offered to target unique aspects of job readiness, from social media, to financial
savviness, to starting a small business.
Other Resources - Fax resumes and applications, browse job-related publications, and learn about other employment opportunities.
A phone is available to schedule interview appointments.
Career Fairs - Connect with us on social media, and visit TriadGoodwill.org for upcoming opportunities to meet your next
employer face-to-face. We host these events throughout the year at various locations. Visit our website for your
Fast Pass registration form.
on TriadGoodwill.org
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3 - TRIAD GOODWILL CAREER DEVELOPMENT SERVICES - SPRING 2016 COURSE CATALOG
ASHEBORO
COMMUNITY RESOURCE CENTER
1064 East Dixie Drive, Asheboro, NC 27203 • 336-610-0400
HUMAN RESOURCE DEVELOPMENT
HRD classes are taught by Randolph Community College instructors
and are free to unemployed or underemployed North Carolina
residents. To register for classes, please call 336-610-0400.
Workplace Computer Skills Level I Basic
This course will assess technology literacy, introduce fundamental computer skills that
are necessary to succeed in today’s workplace, and develop a moderate comfort level
of basic computer /use skills.
01/11 - 02/29
MW
9:00 am - 12:00 pm
Workplace Computer Skills Level II
A basic introduction to the computer, software and typical programs needed to
effectively job search online, complete/update resumes, and online applications for
employment.
03/2 - 4/18
MW
9:00 am - 12:00 pm
BASIC SKILLS/ Habilidades básicas
To Register for Basic Skills classes, or make an appointment for GED/ABE placement
testing, contact Randolph Community College Asheboro Campus (336) 610-0400.
Para inscribirse en una clase de habilidades básicas o pedir una cita de examen de
nivel para GED/ABE, llame el campus de Randolph Community College en Asheboro al
(336) 610-0400.
Adult Basic Education Lab
Adult Basic Education classes are designed for adult students to help them reach their
individual goals. Classes start at the individual’s level and include preparation for high
school equivalency and improve basic skills in reading, writing and math.
M-TH
Ongoing 8:30 am - 12:30 pm
ESL-Plus
ESL-Plus is a GED class for English language learners. Students work on reading,
math, and writing with focus on improving language skills, as well as prepare them for
the General Equivalency Diploma Exam.
TTH
Ongoing 5:30 pm - 8:30 pm
ESL-Plus
ESL-Plus es una clase GED para los que están aprendiendo inglés. Los alumnos
mejoran su inglés y estudian la lectura, la escritura y las matemáticas mientras que
preparan para el examen de GED.
martes y jueves
Continuo 5:30 pm - 8:30 pm
El Instituto bilingüe
El instituto bilingüe ofrece clases integradas de ESOL y HRD en inglés y español. La
clase integrada de ESOL y Computación te ayuda a aprender el idioma Ingles a la vez
que enseña computación. La tecnología te ayuda a estar listo/a para encontrar un
mejor empleo y vivir mejor. La clase será ofrecida los martes y los jueves. La clase
durara todo el año hasta el semestre de primavera 2016.
01/11 – 05/12
martes/jueves
5:00 pm - 8:30 pm
COMMUNITY WORKSHOPS
Interview Skills
Learn the 3 Ps of interviewing: Planning, Preparation & Practice!
01/011
M
1:00 pm - 3:00 pm
02/15
M
1:00 pm - 3:00 pm
03/14
M
1:00 pm - 3:00 pm
04/11
M
1:00 pm - 3:00 pm
05/16
M
1:00 pm - 3:00 pm
06/13
M
1:00 pm - 3:00 pm
Surviving the Economy
Learn manageable strategies for budgeting and saving your money.
01/08
F
10:00 am - 12:00 pm
03/11
F
10:00 am - 12:00 pm
05/13
F
10:00 am - 12:00 pm
Defining Yourself After 40
How to market your skills and valuable experience. This can be your defining moment!
This workshop can be beneficial to all ages.
02/22
M
1:00 pm - 3:00 pm
04/18
M
1:00 pm - 3:00 pm
Computer Workshop for Persons with Intellectual Disabilities
This is a basic computer class that covers basic computer applications, Microsoft
Office, and mouse usage.
Open Enrollment
T
1:00 pm - 2:00 pm
Basic Excel
This workshop is designed with the absolute beginner in mind.
02/16 – 02/18
TTH
9:00 am – 12:00 pm
04/05 – 04/07
TTH
9:00 am – 12:00 pm
05/31 – 06/02
TTH
9:00 am – 12:00 pm
Basic Computer Skills in Spanish
This class is designed to enable you to feel comfortable with using a computer.
Introduce the basic fundamental computer skills. Become familiar with computer
desktop and learn the basic keyboarding and word processing.
01/07 – 02/12
THF
9:00 am – 12:00 pm
Habilidades Básicas de Computación en Español
Esta clase está diseñada para que pueda sentirse cómodo con el uso de una
computadora. Introduce los conocimientos informáticos básicos. Familiarizarse con
la computadora y aprende el procesamiento básico del teclado y procesamiento de
textos.
01/07 – 02/12
Jueves y Viernes
9:00 am – 12:00 pm
Advanced Computer Skills in Spanish
This class is designed to learn how to search for job openings using career websites,
online applications for employment, and the benefits of social media.
02/25 – 03/24
THF
9:00 am – 12:00 pm
Habilidades Avanzadas de Computación en Español
Esta clase está diseñada para aprender cómo buscar ofertas de trabajo utilizando
sitios web. Además aprende como llenar aplicaciones en la web para el empleo y los
beneficios de los medios sociales.
02/25 – 03/24
Jueves y Viernes
9:00 am – 12:00 pm
Basic Spanish for Beginners
Get started with Spanish developing a basic vocabulary and understanding simple
phrases.
04/15 – 05/20
F
1:30 pm – 3:30 pm
01/07 – 02/12
THF
9:00 am – 12:00 pm
Please call 336-610-0400 to pre-register for workshops. Seating is limited.
It’s Time to Stand Out
Compiling an impressive Employment Portfolio will prepare you for job search, present
professionally during an interview, and land the job.
01/04
M
1:00 pm - 3:00 pm
02/08
M
1:00 pm - 3:00 pm
03/07
M
1:00 pm - 3:00 pm
04/04
M
1:00 pm - 3:00 pm
05/09
M
1:00 pm - 3:00 pm
06/06
M
1:00 pm - 3:00 pm
4 - TRIAD GOODWILL CAREER DEVELOPMENT SERVICES - SPRING 2016 COURSE CATALOG
BURLINGTON
COMMUNITY RESOURCE CENTER
3740 South Church Street, Burlington, NC 27215 • 336-417-5990
HUMAN RESOURCE DEVELOPMENT
HRD classes are taught by Alamance Community
College instructors and are free to unemployed or
underemployed North Carolina residents. To register
for classes, please call 336-417-5990.
Introduction to Customer Service and Employability Skills Training
Medication Aide
This course covers the six rights of administration for non-licensed personnel.
Topics include medication administration via oral, topical and installation routes;
medical asepsis; hand hygiene; terminology; and legal implications. Upon completion,
individuals should be able to demonstrate skills necessary to qualify as a Medication
Aide with the N.C. Medication Aide Registry.
01/12 – 03/01
T
5:00 pm – 8:10 pm
This course stresses the importance of employer and employee relations in the
business world. Participants will learn to identify and resolve complaints using
communication styles and work attitudes and behaviors. With use of today’s
technology to provide knowledge of resume and cover letter preparation, participants
will leave personally empowered for the interview and future career planning.
01/11 – 02/04
02/08 – 03/03
05/02 – 05/26
03/07 – 03/31
04/04 – 04/28
Class meets M-TH, 9:00 am - 2:00 pm
Nurse Aide 1
The Nursing Assistant curriculum prepares individuals in eight weeks to work under
the supervision of licensed health care professionals in performing nursing care and
services for persons of all ages. Instructor: Jennifer Allred
01/11 – 03/07
MTWTH 8:30 am – 2:10 pm
03/14 – 05/09
MTWTH 8:30 am – 2:10 pm
Basic Computer Skills
Basic computer skills are critical for today’s workplace. This class will enable you to
become comfortable with computer use. You will also learn how to complete on-line
applications and search online employment sites using the internet.
01/11 – 02/04
02/08 – 03/03
05/02 – 05/26
03/07 – 03/31
04/04 – 04/28
Class meets M –TH, 9:00 am – 12:00 pm
COMMUNITY WORKSHOPS
Basic Computer Skills (4 week evening class)
Basic computer skills are critical for today’s workplace. This class will enable you to become
comfortable with computer use. You will also learn how to complete on-line applications
and search online employment sites using the internet. Instructor: Virginia Jeffries
01/12 – 02/04
02/09 – 03/03
05/03 – 05/26
03/08 – 03/31
04/05 – 04/28
Class meets TWTH, 5:30 pm - 7:00 pm
BASIC SKILLS
GED classes are taught by Alamance Community College instructors and are free to
unemployed or underemployed North Carolina residents. Classes are ongoing.
SKILLS TRAINING
Geriatric Aide
01/11 – 05/11
MW
6:00 pm – 9:10 pm
Workshops are meant to target specific areas of interest for job seekers. To register for
classes, please call (336) 417-5990.
Jobs on the Outside (J.O.T.O.)
This class is designed for individuals with a criminal background. New job search strategies
and techniques to get you noticed and not your history. Orientation each Monday at 12:00 p. m.
Basic Excel
This workshop is designed with the absolute beginner in mind. Each day of this five
day workshop builds from the previous day. All five days are recommended.
Dress for Success “Internally and Externally”
This workshop will dress you from the inside out. Very interactive and fun!
Reinventing Yourself After 40
THINK you are “over the hill” and no longer marketable? Think again! This can be your
defining moment. This workshop can be beneficial to all ages.
Social Media 101
This workshop is an introduction to Twitter, Instagram, and Facebook. Designed to help
with job search using today’s technology.
Pharmacy Technician Training
Dynamic opportunities are growing quickly for pharmacy technicians. This class is
designed mainly for individuals already on the pharmacy career track to prepare them
for the Pharmacy Technician Certification Board (PTCB) exam.
02/02 – 05/11
TW
6:00 pm - 9:00 pm
CHARLES & BETTY YOUNCE CAREER CENTER AT NORTH ELM
3519 North Elm Street, Greensboro, NC 27405 • 336-282-7307
HUMAN RESOURCE DEVELOPMENT
COMMUNITY WORKSHOPS
HRD classes are taught by Guilford Technical Community
College instructors and are free to unemployed or
underemployed North Carolina residents. To register for
classes, please call 336-282-7307.
Please call 336-282-7307 to pre-register. Seating is limited. Class meets W, 2:00 pm – 3:00 pm
JOB SEARCH STRATEGIES
Learn techniques for searching for a job - including how to target your job search,
market yourself, network, and other tips to help you find employment.
02/10 03/09 04/06
Career Readiness Certificate
Bronze, silver and gold certificate levels enable participants to demonstrate their
current skill levels to potential employers. Orientation on Tuesdays, 9:00 am
01/12
02/09
03/08
04/05
01/26
02/23
03/22
04/19
RESUMES & COVER LETTERS
Learn the basics of resume preparation such as formatting, common mistakes and how to
effectively use your resume as a marketing tool. We will discuss how to create cover letters
and give you samples. Acquire tips on how to effectively showcase your value to employers.
01/13 02/17 03/16 04/13
EFFECTIVE INTERVIEWING
Learn how to “WIN” the job by setting yourself apart from the competition. Learn how
to market yourself to an employer during and after the interview.
01/20 02/24 03/23 04/20
5 - TRIAD GOODWILL CAREER DEVELOPMENT SERVICES - SPRING 2016 COURSE CATALOG
EDEN COMMUNITY RESOURCE CENTER
220 West Kings Highway, Suite H, Eden, NC 27288 • 336-623-3007
HUMAN RESOURCE DEVELOPMENT
HRD classes are taught by Rockingham Community College instructors
and are free to unemployed or underemployed North Carolina residents.
To register for classes, please call 336-623-3007.
Career Readiness Certificate
Bronze, silver and gold certificate levels enable participants to demonstrate their
current skill levels to potential employers.
01/11 - 05/11
MW
12:30 pm - 3:30 pm
On Target for Employment
Learn interviewing and networking skills, job search and career change strategies.
01/25 - 02/05
M-F
9:00 am - 1:00 pm
03/14 - 03/25
M-F
9:00 am - 1:00 pm
Computer Skills for Today’s Workplace
Learn basic keyboarding, word processing, and technology based job strategies.
01/20 - 03/23
MW
5:30 pm - 8:30 pm
02/08 - 03/03
M-F
9:00 am -12:00 pm
04/04 - 04/28
M-F
9:00 am -12:00 pm
(Re)Invent Yourself
Learn effective strategies when working with different personalities to increase your
success in the workplace.
01/25 - 01/29
M-F
9:00 am - 12:00 pm
03/07 - 03/11
M-F
9:00 am - 12:00 pm
Interviews, Resumes, Applications
Improve your job search skills
01/12 - 05/12
TTH
12:30 pm - 3:30 pm
SKILLS TRAINING
Basic Word, Excel, and PowerPoint 2010
Learn the basic tools needed to create a document, spreadsheet and presentation.
Tuition is required for all skilled training classes.
02/02 - 04/26
T
6:00pm - 8:00 pm
BASIC SKILLS
Basic Skills classes are taught by Rockingham Community College instructors and are
free to unemployed or underemployed North Carolina residents.
Twitter for Your Business
03/24
TH
5:00 pm - 8:00 pm
Facebook for Your Business
04/07
TH
5:00 pm - 8:00 pm
Instagram for Your Business
04/21
TH
5:00 pm - 8:00 pm
Periscope for Your Business
05/05
TH
5:00 pm - 8:00 pm
Maximizing Your Social Media
05/12
TH
5:00 pm - 8:00 pm
COMMUNITY WORKSHOPS (All workshops are free.)
Please call 336-623-3007 to pre-register. Seating is limited.
Interviewing Skills
Learn the 3 P’s of interviewing: Planning, Preparation, and Practice!
01/12
T
10:00 am - 12:00 pm
02/16
T
2:00 pm - 4:00 pm
03/15
T
10:00 am - 12:00 pm
04/19
T
2:00 pm - 4:00 pm
Resume Workshop
Take control of your Resume. Learn the do’s and don’ts of Resume Writing.
02/02
T
9:00 am - 12:00 pm
04/05
T
1:00 pm - 3:00 pm
Basic Email
Learn the basic skills for managing your emails.
01/20
W
10:00 am - 12:00 pm
Senior Networking
Senior Citizens can learn the basics for using a computer.
02/03
W
9:00 am - 12:00 pm
Introduction to Microsoft Word
Learn the basic tools for creating a word document.
03/16
W
9:00 am - 12:00 pm
GED Classes/ABE Classes
General Educational Development (GED) classes inform on structure, format and
content of the exam. Call (336) 342-4261 ext. 2146 for orientation, testing and
placement in classes.
Ongoing
M-F
9:00 am - 12:00 pm
Ongoing
TTH
5:30 pm - 8:30 pm
Basic Excel
Learn the basic tools for creating a spreadsheet.
03/30
W
9:00 am - 12:00 pm
ESL Classes
English as a Second Language (ESL) - Civics classes - Learn the history, how the
government works and what you have to do to apply for and pass the U. S. Citizenship Test.
Ongoing
TTH
6:30 pm - 8:30 pm
Women’s Event
Join us for our ladies only series . . . “Empowering Women Through Career Choices,
Challenges and Changes.”
SMALL BUSINESS WORKSHOPS (All workshops are free.)
Please call 336-623-3007 to pre-register. Seating is limited.
Dress for Success “Internally and Externally”
This workshop will dress you from the inside out. Very interactive and fun! TBA
Former Offender Workshop
Join us for this 4 part series and learn how to explain and discuss your past and get
information specific for people with criminal backgrounds!
Social Media for Your Business
Develop strategies to promote your business using free social media platforms.
03/10
TH
5:00 pm - 8:00 pm
6 - TRIAD GOODWILL CAREER DEVELOPMENT SERVICES - SPRING 2016 COURSE CATALOG
GREENSBORO COMMUNITY RESOURCE CENTER
1235 South Eugene Street, Greensboro, NC 27406 • 336-275-9801
HUMAN RESOURCE DEVELOPMENT
HRD classes are taught by Guilford Technical Community
College instructors and are free to unemployed or
underemployed North Carolina residents. To register for
classes, please call 336-275-9801 x1005.
On Target for Employment (2 week course)
This class provides improved job search and networking strategies, résumé
development and preparation, mock interviewing, and more. Become the master at
sharing your value with potential employers.
01/11 – 01/22
04/04 – 04/15
02/22 – 03/04
05/16 – 05/27
Class meets M-F, 8:30 am – 12:30 pm
Computer Skills for Today’s Job Seeker (2 week course)
Develop computer literacy skills essential for success in today’s job search. Conduct
online job searches and learn tips for completing online job applications. Learn how to
respond to an online job posting and how to post your resume online.
01/11 – 01/22
03/14 – 03/24
05/16 – 05/27
02/01 – 02/12
04/04 – 04/15
02/22 – 03/04
04/25 – 05/06
Class Meets M-F, 1:00 pm - 4:00 pm
Introduction to Computers (1 week course)
Improve your job search process with this general introduction to the computer.
Become familiar with the computer desktop and improve your skills. Learn how to
create an email address and send/receive emails with attachments. Learn how to
search for job openings using career websites.
01/25 – 01/29
03/28 – 04/01
05/31 – 06/03
02/15 – 02/19
04/18 – 04/22
03/07 – 03/11
05/09 – 05/13
Class Meets M-F, 8:30 am - 12:30 pm
Career Readiness Certificate
Bronze, silver and gold certificate levels enable participants to demonstrate their
current skill levels to potential employers.
01/26
03/29
05/31
02/16
04/19
03/08
05/10
Class Meets T, 1:00 pm - 4:00 pm
Money Smart
Learn how to read your credit report, raise your credit score, budget, prevent identity
theft, and establish savings for your child’s future. We’ll also compare the benefits of
renting versus home ownership.
01/26 – 01/29
03/08 – 03/11
05/10 – 05/13
Class Meets T-F, 8:30 am - 12:30 pm
SKILLS TRAINING
MSSC Certification
Designed for individuals desiring a career in advanced manufacturing, this certification
provides students with a skillset that is transferable to all industry clusters. Gain
proficiencies in areas such as Workplace Safety, Material Handling, Quality Systems,
Hazardous Material Safety, and much more.
01/07
01/28
02/18
Class meets TH, 1:00 am – 4:00 pm
BASIC SKILLS
Classes are taught by Guilford Technical Community College instructors and are free to
unemployed or underemployed North Carolina residents.
GED Classes
General Educational Development (GED) classes teach the format and content of the
exam. Call 336-334-4822 for orientation, testing, and placement in classes.
01/05 – 01/06
03/01 – 03/02
01/12 – 01/13
03/08 – 03/09
01/19 – 01/20
03/15 – 03/16
01/26 – 01/27
03/22 – 03/23
03/29 – 03/30
02/02 – 02/03
02/09 – 02/10
02/16 – 02/17
02/23 – 02/24
Class meets TW, 1:00 pm – 4:00 pm
04/05 – 04/06
04/12 – 04/13
04/19 – 04/20
04/26 – 04/27
05/03 – 05/04
05/10 – 05/11
05/17 – 05/18
05/24 – 05/25
05/31 – 06/01
COMMUNITY WORKSHOPS
Please call 336-275-9801 x1005 to pre-register. Seating is limited.
Tool Kit for the Job that Fits!
Getting a job can be difficult if you do not have the right tools to assist you in your job
search. In this workshop you will learn the tools every job seeker needs to get their foot
in the door with the right employer. Learn résumé development and preparation, job
search strategies and interviewing skills.
01/14
03/03
05/09
02/18
04/28
Class meets 1:00 pm – 4:00 pm
Basic and Advanced Microsoft Word®
Computer skills are vital to any job seeker in today’s market. This workshop allows
individuals to navigate and learn the basic functions of Microsoft Word®. Learn how to create
a document, format, change and save the document, and many other tools and shortcuts.
01/27
03/07
05/09
Class meets 1:00 pm – 4:00 pm
Basic and Advanced Microsoft Excel®
Microsoft Excel® has various uses in today’s world. In this workshop you will learn how to
maneuver through the Excel application, discovering how to create formulas, manipulate
data in a workbook, create tables, charts and much more. Whether you want to balance
your checkbook or develop a schedule template for job searching; this workshop is for you!
01/04
03/28
04/18
Class meets 1:00 pm – 4:00 pm
Microsoft Outlook®
Email is becoming one of the easiest and most convenient ways to contact a business
partner, co-worker, or friend. In this workshop you will learn how to navigate Microsoft
Outlook, as well as, increase your knowledge on scheduling meetings, inviting
attendees, creating calendar events and simple email etiquette.
01/06
02/17
03/10
04/20
05/12
Class meets 1:00 pm – 4:00 pm
Basic Microsoft Publisher®
In this workshop, participants will learn to create flyers, brochures, calendars, catalogs and much
more. Learn how to design and develop an event flyer or marketing materials for you job search.
02/15
Class meets 1:00 pm – 4:00 pm
Basic Microsoft PowerPoint®
Presentation is key to selling an idea or concept to an individual. This workshop will teach
you how to design, create and manipulation a presentation for your needs. If you are a selling
an idea to a team, creating a presentation for a board meeting or developing a slide show that
will land you the job of your dreams, this class will start you on your journey to success.
03/30
Class meets 1:00 pm – 4:00 pm
7 - TRIAD GOODWILL CAREER DEVELOPMENT SERVICES - SPRING 2016 COURSE CATALOG
SUCCESS STORIES
Bryana Lee
Bryana has been using the free employment services at Triad Goodwill for four years. The career development
experts at the Charles & Betty Younce Career Center at North Elm assisted her with resume writing, job
searching, job leads and online applications. All of this helped Bryana remain continuously employed by three
employers.
Bryana says, “I utilize the services provided at the Career Center to better my career aspirations and have
successfully found better employment every time I’ve searched for a new job.”
MAYODAN CAREER CENTER
6625 NC HWY 135, Mayodan, NC 27027 • 336-949-4849
HUMAN RESOURCE DEVELOPMENT
HRD classes are taught by Rockingham Community College instructors
and are free to unemployed or underemployed North Carolina residents.
To register for classes, please call 336-949-4849.
Career Readiness Certificate
Bronze, silver and gold certificate levels enable participants to demonstrate their
current skill levels to potential employers.
01/11 – 05/11
MW
12:45 pm – 3:45 pm
On Target for Employment
Learn interviewing and networking skills, job search and career change strategies.
01/25 - 02/05
M-F
9:00 am - 1:00 pm
02/22 - 03/25
M-F
9:00 am - 1:00 pm
04/11 - 04/22
M-F
9:00 am - 1:00 pm
05/02 – 05 /13
M-F
9:00 am - 1:00 pm
Computer Skills for Today’s Workplace
Learn basic word processing and technology-based job search strategies.
02/29 - 03/24
M-F
9:30 am -12:30 pm
04/11 - 05/4
M-F
9:30 am –12:30 pm
02/1 - 04/6
MW
5:00 pm – 8:00 pm
(Re)Invent Yourself
Learn effective strategies when working with different personalities to increase your
success in the workplace.
02/22 - 02/26
M-F
9:00 am - 12:00 pm
SMALL BUSINESS CENTER WORKSHOPS
Using Microsoft Office
01/29
F
10:00 am – 12:00 pm
Doing Taxes for Your Business
02/04
TH
5:00 pm – 8:00 pm
Doing Brochures and Flyers for Your Business
02/12
F
10:00 am – 12:00 pm
Successful Sales Techniques
02/26
F
10:00 am – 12:00 pm
Selling on EBay
03/03
5:00 pm – 8:00 pm
TH
JOBS ON THE OUTSIDE
3740 South Church Street, Burlington, NC 27215 • 336-417-5990 | 1235 South Eugene Street, Greensboro, NC 27406 • 336-544-5278
Jobs on the Outside is a free comprehensive training program that prepares individuals
with a criminal background to successfully obtain and keep a job. Without meaningful
work and a supportive network, there is an increased risk of recidivism (relapse into
former criminal behavior and imprisonment).
ELIGIBILITY
•Musthaveacriminalbackground
•MustNOThavechargespending
•Mustbeatleast16yearsofage
•Mustattendorientation
ORIENTATION
Burlington Community Resource Center
Ongoing
W
9:00 am
Greensboro Community Resource Center
Ongoing
M
10:00 am
REQUIRED CLASS MODULES
Classes are held twice a month from 8:30 am-12:30 pm at the Greensboro Community
Resource Center. Burlington classes to be announced.
Journey to Success
Career and industry assessments, personality profile, and individualized
employment plan.
Effective Communication
Active listening, conflict resolution, body language, and how to discuss
your criminal history.
Keys to Branding Yourself
Re-packaging yourself to showcase your value. How to ace the interview
and land the job!
8 - TRIAD GOODWILL CAREER DEVELOPMENT SERVICES - SPRING 2016 COURSE CATALOG
REIDSVILLE COMMUNITY RESOURCE CENTER
1551 Freeway Drive, Reidsville, NC 27320 • 336-637-1010
HUMAN RESOURCE DEVELOPMENT
HRD classes are taught by Rockingham Community College instructors
and are free to unemployed or underemployed North Carolina residents.
To register for classes, please call 336-637-1010.
Career Readiness Certificate
Bronze, silver and gold certificate levels enable participants to demonstrate their
current skills to potential employers.
01/12 – 05/12
MW
9:00 pm - 12:00 pm
On Target for Employment
Learn interviewing and networking skills, job search and career change strategies.
01/25 - 02/05
M-F
9:00 am - 1:00 pm
02/15 - 02/26
M-F
9:00 am - 1:00 pm
03/07 - 03/18
M-F
9:00 am - 1:00 pm
04/04 - 04/15
M-F
9:00 am - 1:00 pm
04/25 - 05/06
M-F
9:00 am - 1:00 pm
Computer Skills for Today’s Workplace
Learn basic keyboarding, word processing, and technology based job strategies.
01/25 - 02/18
M-F
9:00 am -12:00 pm
01/11 - 03/16
MW
5:30 pm – 8:30 pm
04/18 - 05/12
M-F
9:00 am -12:00 pm
(Re)Invent Yourself
Learn effective strategies when working with different personalities to increase your
success in the workplace.
04/18 - 04/22
M-F
9:00 am - 12:00 pm
SMALL BUSINESS WORKSHOPS
All small business workshops are through Rockingham Community College and are free.
Using Mobile Devices on Ebay Stores
Learn how to buy and sell on Ebay using your mobile device.
03/10
TH
12:00 pm - 3:00 pm
Selling On Etsy
Learn how to sell items using Etsy.
07/17
TH
12:00 pm - 3:00 pm
Selling on Amazon
Learn how to sell items on Amazon.
03/24
TH
12:00 pm - 3:00 pm
SKILLS TRAINING
Skills Training classes are taught by Rockingham Community College instructors.
Tuition is required for all skills training and certification classes.
Certified Nursing Assistant I (CNA)
A 160-hour program. Students must pass a state exam to become a licensed CNA.
Contact Rockingham Community College at 336-342-4261 ext. 2588 for registration
and tuition information.
Classroom/Lab, Clinical
01/12 - 04/26
MTWTH
01/11 - 04/25
MTTH
Sat
8:30 am - 5:00 pm
4:30 pm - 9:45 pm
8:00 am - 4:45 pm
Interviews, Resumes, Applications Workshop
Learn skills needed to successfully enter and remain in the workforce.
01/11 - 05/11
MW
9:00 am - 12:00 pm
Intro. to Spanish
Learn to converse in Spanish.
03/17 – 05/05
TH
5:30 pm – 8:30 pm
SUCCESS
BASIC SKILLS
Basic Skills classes are taught by Rockingham Community College instructors and are
free to unemployed or underemployed North Carolina residents.
GED Classes
General Educational Development (GED) classes teach the structure, format and content
of the exam. Call 336-342-4261 x2146 for orientation, testing and placement in
classes.
Ongoing
M-TH
9:00 am -12:00 pm
Ongoing
MW
5:30 pm - 8:30 pm
English as a Second Language - Civics Class
Learn the history, how the government works, and what you have to do to apply for
and pass the U.S. Citizenship Test.
Ongoing
TWTH
6:30 pm - 8:30 pm
Brandon Chrisp
STORIES
Brandon needed a resume to apply for a position as a Chef at a
popular Triad restaurant. After discussing his qualifications, one
of our Certified Professional Resume Writers (CPRW) created the
professional resume that landed Brandon the position.
“I love the North Elm Career Center and my experience there has
been very positive. I recommend Triad Goodwill to anyone who
is looking for career development services.”
9 - TRIAD GOODWILL CAREER DEVELOPMENT SERVICES - SPRING 2016 COURSE CATALOG
COMMUNITY
REHABILITATION PROGRAM
Our Community Rehabilitation Program serves people with a variety of emotional, mental, and physical disabilities who have been
referred by the Department of Vocational Rehabilitation Services. We help them accomplish vocational and personal goals through a
comprehensive program that includes vocational evaluation, work adjustment training, and job development/placement services.
Vocational evaluation is a process that determines a person’s work capabilities, interests, and transferable skills. Short-term and
long-term assessments are available for individuals in need of competitive employment. Services may include:
• Situationalassessment
• Academictesting
• Careerinterestassessment
• Transferableskillsanalysis
• Vocationalaptitudetesting
Work adjustment training prepares individuals for competitive employment. Targeted areas include:
• Developinggoodworkbehaviors
• Interviewingskills
• Stimulatingmotivation
• Jobdevelopment/placementservices
• Increasingstamina
As a part of work adjustment training, individuals may participate in vocational skills training. These
classes are designed to maximize the potential for competitive employment. Offerings include:
• MicrosoftWord
• Cashregistertraining
• MicrosoftExcel
• Customerservicetraining
• Keyboardingskills
• Jobreadiness
• Foodservicetraining
• Foodserviceinternship
• Forklifttraining
• Customerserviceinternship
Please call 336-544-5309 for further information on our Community Rehabilitation Program.
Founded in 1966 as the Commission on Accreditation of Rehabilitation Facilities, CARF International
is the independent, nonprofit accreditor of our employment and community services.
ATTENTION BUSINESS LEADERS:
During training, most enrollees in our Community Rehabilitation Program participate for up to six months in our Workforce Solutions
area at Triad Goodwill. We offer a variety of services for local to global businesses, including assembly, manufacturing, packaging,
and other light industrial services. Our competitive pricing, quality work, skilled workforce, multi-level storage facility, loading bays
and convenient location make us a smart choice for large and small businesses. Call 336-275-9801 x1054 for information on
outsourcing projects that are too large, tedious, or time-consuming for your business.
10 - TRIAD GOODWILL CAREER DEVELOPMENT SERVICES - SPRING 2016 COURSE CATALOG
HOW CAN YOU HELP?
Last year, Goodwill served more than 17,000 people in our career
centers. With your help, Triad Goodwill can change even more lives
this year. Job seekers need resume, interview, and computer skills
to get hired and become self-sufficient. Here’s how you can help!
DONATE
When you donate to Goodwill, it benefits both you and the
community. You give your gently used items a second life and
receive a tax receipt! 86¢ of every dollar earned in Triad Goodwill
stores helps to support our career development services. People in
our community receive job training and get a second chance at life.
You can help Triad Goodwill operate more efficiently by only
donating things that can be resold in our stores. Please use the list
below as a general guideline for donating:
YES:
• Accessories
• Books
• DVDs
• Clothing
• Computers
• Furniture
• Housewares
• Small appliances
• Toys
NO:
•
•
•
•
•
•
•
•
Ammunition
Auto parts
Chemicals
Large appliances
Mattresses/Box Springs
TVs of any kind
Cribs
Items in poor condition or
in need of repair
We also accept cash gifts of any size, and welcome donations of
running or inoperable vehicles with a clear title. We will even pick
up your car, truck, SUV, van, RV, boat, motorcycle, pop-up camper or
other vehicles. Of course, everyone is encouraged to SHOP at Triad
Goodwill stores, and we hope you will always say yes when asked
to Donate Your Change at the register.
HOW YOUR BUSINESS CAN PARTNER
Join our Business Advisory Council (BAC)
Join other local business and industry partners who provide,
advise, and counsel Triad Goodwill workforce development
professionals. Your guidance will ensure our curricula and
training programs align with current labor market trends.
This will help Triad Goodwill produce marketable candidates
to meet the competitive employment needs of the Triad.
What is the value for your company?
• Providing emerging labor market trends in your field
• Assisting with development and maintenance of skills
training curricula
• Gaining access to a pool of qualified candidates
• Participating in Triad Goodwill Career Fairs
• Showcasing your company by hosting a meeting at your
workplace
• Partnering with Triad Goodwill to make a difference in
people’s lives
Corporate Sponsored Scholarships
Corporate Sponsors provide annual scholarships for Triad
Goodwill students seeking to upgrade their skills or pursue a new
career. Scholarships are available for skills training certification
provided through our partnership with local community colleges.
Program participants can choose from Certified Nursing
Assistant, Welding, Auto Body Technician, Mechanic, Pharmacy
Tech, and CDL Truck Driving. To determine your company’s level
of involvement and how many lives you want to change,
call 336-544-5265.
COMMUNITY VOLUNTEER OPPORTUNITIES
Do you have computer skills? Triad Goodwill needs your help!
Serve as a Volunteer with our Career Development Services and
help put people back to work! You may also volunteer as a Retail
and Donation Center Assistant in our stores.
Go to TriadGoodwill.org/Donate/VolunteerOpportunities
and fill out an application today!
11 - TRIAD GOODWILL CAREER DEVELOPMENT SERVICES - SPRING 2016 COURSE CATALOG
CAREER DEVELOPMENT SERVICES
Asheboro Community
Resource Center
1064 East Dixie Drive
Asheboro, NC 27203
336-610-0400
2
2
Burlington Community
Resource Center
3740 South Church Street
Burlington, NC 27215
336-417-5990
5
3
Charles & Betty Younce
Career Center at North Elm
3519 North Elm Street
Greensboro, NC 27405
336-282-7307
44 Eden Community
Resource Center
220 West Kings Highway, Suite H
Eden, NC 27288
336-623-3007
5
6
7
Greensboro Community
Resource Center
1235 South Eugene Street
Greensboro, NC 27406
336-275-9801
Mayodan Career Center
6625 NC HWY 135
Mayodan, NC 27027
336-949-4849
5
Jobs On The Outside
3740 South Church Street
Burlington, NC 27215
336-417-5990
Jobs On The Outside
1235 South Eugene Street
Greensboro, NC 27406
336-544-5278
5
Community Rehabilitation Program
1235 South Eugene Street
Greensboro, NC 27406
336-544-5309
4
6
ROCKINGHAM CASWELL
7
3
GUILFORD
5
RANDOLPH
Reidsville Community
Resource Center
1551 Freeway Drive
Reidsville, NC 27320
336-637-1010
Goodwill Industries of Central North Carolina, Inc.
1235 S. Eugene St., Greensboro, NC 27406
Phone: 336-275-9801 • Fax: 336-274-1352 • www.TriadGoodwill.org
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2
ALAMANCE
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